Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7645 Topics

V
VegardNew Here
asked in Ask The Community

Problem with dissapearing drop shadow on frames

Hi,I have a problem where some frames lose their drop shadow, and some don’t (see picture under). The frame without shadow was duplicated from the one with the shadow, so I don’t see why that should change the appearance of the frame. Anyone been struggling with the same and might have some answers?Thanks!  

4
H
Mironeer
1 year ago
M
Mike PattonBeginner
posted in Ask The Community

User inputs that drive text on locked objects? - Like Smartsheets

Hello Miro Community! I’ve spend some time creating a nice graphical timeline chart to frame out my 3 month onboarding plan at a new company. I kept it abstract with the intention to use this chart to track onboarding progress for future hires. (Love the graphical aspects of Miro)As miro is not a tool we’ve accepted yet, and have been trained on (more like my personal favorite tool), I’d like to keep this template as dummy proof as possible until it gets adopted.Ideally I’d like to:Lock the graphical template so it cannot move or be edited Have a separate user-input section on the left of the template Automatically have the user-input text fill out the text on certain objects in the template Is this currently possible? If not, I believe it would be a great feature that would compete well with smartsheets*. (I like your interface waaaay better, and I have no need for the complexity/gantt that drives what they do). 

1
M
1 year ago
M
Mayara Kasai YoshiyassuNew Here
posted in Ask The Community

Board does not exist

I was using a board last week and when I tried to access it again, it showed the message “Board does not exist”. The team where the board belonged to has disappeared from my account. From what I’ve read, it could be that the team was deleted. Is there anything I could do to try to restore the team or the board? 

2
M
1 year ago
A
AlvaroJustusNew Here
posted in Ask The Community

[RESOLVED] Education Plan users no longer have access to premium diagramming shapes (e.g., BPMN)

Hi! I have the paid educational plan and have always used all the templates available on it, so I hired him. But for a few days (until last week, exactly) I was always able to use all the features, but now it's asking me to upgrade the plan... You didn't lock the features from one week to the next, did you? ? This practice goes beyond the service I hired and paid for, this change is illegal I think…  

4
Robert Johnson
1 year ago
P
Pratik SutharBeginner
posted in Developer platform and APIs

How to create tags inside cards using REST or web API's?

Please, we need that urgently

1
Anthony Roux
Mironeer
2 years ago
R
Robin PonciaBeginner
asked in Ask The Community

User List not showing

Help! The user list in the free version is not visible. I can see the seat count, I can download the list, but I need to delete some users and the list is not showing. I am logged in as an admin. 

5
Robert Johnson
2 years ago
C
Carl ElliottNew Here
posted in Ask The Community

Confluence Datacenter known issues?

I’m aware that there is is no Datacenter specific integration available at the moment but am curious if there are any known issues with running the server version on Confluence Datacenter?

3
Marina
Mironeer
3 years ago
D
Douglas WhitwillNew Here
asked in Ask The Community

Flashing items after a certain time/date?

Hi all,Just wondering if its possible to have task card X flash after a set Date has past.The idea being that while I can select a date on a task card it would be nice to have some indication of when the time/date elapsed via the item flashing as a whole or just the set Date value flashing.  This would make it easier for team members to see things that need action due to time expiring.Not sure if something like this already exists… if not, I can put on the Idea section. Thanks!

1
Robert Johnson
3 years ago
J
Jordan WattNew Here
posted in Ask The Community

How do I move the selection tool?

When I select an object, I get the toolbar an inch or so above it. However, it hovers right overtop of the object that it appears over top of, blocking the view of that object.How can I move the toolbar so that it doesn’t block the object?  This is negatively affecting my experience, and is something I have run into multiple times now.  Do I really have to move the objects around so I can make sure they are visible when the toolbar pops up?ps:  what the hell is Conversation vs Wish List idea?  No, this isn’t a dream feature… Miro tries to be too cute

1
Kiron Bondale
1 year ago
M
Masood SarkarBeginner
posted in Ask The Community

Security issue with sharing the board link with outside users

Hi,I need to give editing rights on one of my boards to few editors outside. They are not part of the team and will not be. The issue is that the shared link is not secure and I have no clue if they share the link with someone else. I know I can set password but again there is no visibility for me to see how many have access to my board.Any suggestions?? 

3
Robert Johnson
2 years ago
C
CurtJNew Here
asked in Ask The Community

File as thumbnail

I have a list of cards, currently about ten, in a panel. Each one has an associated PDF that I want to show on the board.I can’t add a PDF to a card so I intent to upload each pdf and place it next to the associated card with an arrow link, or combine the card & PDF as a group.When I upload a PDF to the board it’s very large. If I scale it down I can’t then zoom in close enough to read it.Is there a way to represent a PDF as a link/icon/thumbnail so that it can be expanded somehow on the board, and then collapsed down again to keep things aligned and tidy?

2
C
2 years ago
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Daniel MillestNew Here
asked in Ask The Community

Drawings convert to smart shapes after a delay when you don’t want them to

I have been using Miro to annotate and I’ve noticed that some of my handwritten text converses to an auto shape after a delay and seemingly can’t be undone. The smart object setting wasn’t selected when writing and only happens after a delay and I can’t work out what is triggering the conversion or how to undo it.  I’m using an iPad Pro with Apple Pencil. See image below fore example. Some of the characters are converted to smart shapes and others not.  Thanks in advance!  Dan  

1
Eva27
Mironeer
2 years ago
R
Ryan Wagner
asked in Ask The Community

Any way to comment inside an "empty" shape without attaching the comment to the shape? (Details inside)

I’m trying to figure out a way to use a shape like a circle (drawn, not added via the “shape” function) and be able to add a comment to the inside of the shape. I need the comment to stay in place when I move or delete the shape. Hopefully that makes sense…Here’s a quick video illustration.https://www.loom.com/share/72f6c4e51bc041468ed554de2084ec9e

7
mlanders
3 years ago
D
DmytroNew Here
asked in Ask The Community

standalone server distribution

Is there an option to obtain a server distribution kit for installation on an internal corporate network?

1
Kiron Bondale
3 years ago
A
Andriy ZhylenkoContributor
posted in Developer platform and APIs

Cannot retrieve "widgets" via REST API v2?

Hello,I am confused with the object naming in API v2. In v1 the items on the board were called “widgets” and there was a corresponding API method to access them. In API v2 their analog seems to be “items”. However when I try to retrieve the list of items for the same board that is accessible via v1 - it just returns an empty list :-(https://api.miro.com/v2/boards/uXjVOLV4E3E=/items?limit=50{'cursor': '', 'data': [], 'limit': 0, 'size': 0, 'type': 'cursor-list'} https://api.miro.com/v1/boards/uXjVOLV4E3E=/widgets?limit=50{'data': [{'createdAt': '2022-02-21T14:57:12Z',           'createdBy': {'id': '3074457361785543958',                         'name': 'Andriy Z',                         'type': 'user'},           'id': '3458764519418309756',           'mindmap': {'layout': 'butterfly', 'theme': 'colorBranch'},           'modifiedAt': '2022-02-21T14:57:12Z',           'modifiedBy': {'id': '3074457361785543958',                          'name': 'Andriy Z',                          'type':

7
William Bishop
Mironeer
1 year ago
P
Penninah Jones
posted in Developer platform and APIs

Web SDK Quickstart not working

I have very basic programming skills and I'm struggling to even get started with Miro Web SDK. I'm trying to follow the quickstart guide: https://developers.miro.com/docs/try-out-the-web-sdk and having the following problems: First, I'm getting a completely different output when I enter "miro.board" into the developer console. According to the documentation, I’m supposed to get:N {ui:W, viewport: X, getIdToken: f, getAppData: f, setAppData: f}But instead I’m getting:{getOnlineUsers: ƒ, __getParamsFromURL: ƒ, __disableLeftClickOnCanvas: ƒ, __enableLeftClickOnCanvas: ƒ, getAllObjects: ƒ, …} Then, when I enter the example code for creating a shape item:const shape = await miro.board.createShape({   content: '<p>This is a very yellow star shape.</p>',   shape: 'star',   style: {     fillColor: '#FEFF45',   },   x: 3000,   y: 4500,   width: 280,   height: 280,}); I get an error messageUncaught TypeError: miro.board.createShape is not a function at <anonymous>:1:32 What am

6
J
1 year ago
T
takuya.shintaniNew Here
asked in Ask The Community

don't open any miro's board via zoom

Our company use miro via zoom.But now, we can’t open any boards via zoom.Are there any users who can’t open it?

3
L
1 year ago
A
AriNew Here
asked in Ask The Community

Can't login

Hi,I recently upgraded and now can’t login. It’s not accepting my password (which I know is right because I use a password locker), then when I try and change the password I am getting a response that my email address isn’t recognised despite it being the one my invoice and receipt have been sent to. I tried logging in via Google with the email address associated with the account as I thought perhaps that’s what I had done originally; which has logged me on, but my upgrade isn’t associated with the account. Have tried both Safari and Firefox with the same result and checked my other email addresses just in case but there isn’t nothing associated with Miro in them.  Any thoughts?

1
Robert Johnson
2 years ago
C
Cecilia NordénBeginner
posted in Ask The Community

Exporting images from frames are not accurate

I am creating pictures in Miro to use in a film. It is animated and stuff needs to appear on each new frame. I have created the whole picture, and then I duplicate that frame and remove stuff in the other frames. When I export the frames as images (I have tried both jpg and PDF) the exported images are not accurate. Some pixels are missing to the right in one image, at the top at another, resulting in that you get sea sick from watching the pictures in a movie. What is wrong? I am using a fixed ratio 16:9 on my frames. I really need to get this done. Anyone having any idea of what’s going on?

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2 years ago
D
David WrafterNew Here
posted in Ask The Community

Active Directory and Azure Cards queries

Hi Guys and Girls, Can you please confirm?Azure Active Directory Can be used to integrate Miro with Azure DevOps to obtain secure sign on. Azure Cards can be used to embed Azure Devops work items as Cards on Miro online whiteboard.

2
D
2 years ago
I
Ilyas SalikhovNew Here
asked in Developer platform and APIs

Broken line widget creating (lineEndingType incorrect)

From yesterday I see the bug in widget creating through POST https://api.miro.com/v1/boards/id/widgets Example of the POST requestPOST https://api.miro.com/v1/boards/o9J_labxxgM=/widgets v2_xiqk9VdRN__CHSzstDUsn-as {"type":"line","style":{"borderColor":"#d6d6d6","lineEndType":"opaque_arrow","lineStartType":"none","lineType":"bezier"},"startWidget":{"id":"3074457354075703371"},"endWidget":{"id":"3074457354083427696"}} In response I see that lineEndType is not that I have defined:{  "id" : "3074457354075703388",  "startWidget" : {    "id" : "3074457354075703371"  },  "endWidget" : {    "id" : "3074457354083427696"  },  "style" : {    "borderColor" : "#d6d6d6",    "borderStyle" : "normal",    "borderWidth" : 1.0,    "lineEndType" : "bezier",    "lineStartType" : null,    "lineType" : "bezier"  },  "type" : "line",  "createdAt" : "2021-02-04T11:22:48Z",  "modifiedAt" : "2021-02-04T11:22:48Z",  "modifiedBy" : {    "type" : "user",    "name" : "Ilyas Salikhov",    "id" : "3074457348081033358

3
I
3 years ago
C
Carrick WilsonBeginner
posted in Ask The Community

[RESOLVED] Can no longer use Ctrl+X to cut from text boxes

Starting on 11/7 I am no longer able to use the Ctrl+X shortcut to Cut text from Text Boxes. Using Ctrl+X will copy the content allowing me to paste it into another text box or program but it does not remove the content from the original text box. I also cannot right click inside the text box while content is highlighted to cut/copy/paste that way.Has anyone experienced this or know a fix? I’ve tried incognito browser, a different browser, different boards, resetting desktop app cache, logging out and back into desktop app, and restarting desktop app. Are there other things I should try?Thanks for any help or advice!

10
W
1 year ago
Véronique Carbonneau
Véronique CarbonneauGroup Leader
posted in Ask The Community

Board owner with the symplified menu

This is so wierd, one of my team member is Owner of this board, and her tool menu is reduce.. she can not do anything to find the other options.. she can only use short cuts but that’s not handy to facilitate a group. Is there a way to solve this big issue!! 

10
Henrik Ståhl
1 year ago
I
Iain BeveridgeBeginner
posted in Ask The Community

Can you make video chat windows bigger?

Hi… we can only see very small video windows in video chat - if there are just two or three of you is there any way to make the video windows bigger? 

2
I
3 years ago
K
KatherineNew Here
posted in Ask The Community

Fonts of the mind map

In the mind map on one side of the map, the fonts are of the same size, and on the other side there are different sizes. How to fix this? 

3
D
1 year ago
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