Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7690 Topics

D
Denise CabañasNew Here
asked in Ask The Community

Se necesita mejorar la performance del Lápiz (pen)

Tiene mucho retraso al escribir, y es muy molesto, para escribir a mano alzada. Deben mejorar la performance del lápiz a mano alzada, para ser utilizado en tablets. Gracias!

4
Richard Kasperowski
2 years ago
A
arjanpetersenBeginner
posted in Ask The Community

selecting multiple shape contained in a bigger shape

I have 2 questions. Which I cant find the answer to”if I have rectangle and within the rectangle, I have four others rounds. Normally if I click-select all the rounds. And I do it just outside the main shape, then it will always select the main rectangle as well. How can I prevent it. Its a standard powerpoint thing. If I have one or more shapes. how can I make them all them same lenghth and or width ( without actually entering the lenght etc.) They just need to match,

4
A
1 year ago
N
Nikhil SachdevaBeginner
posted in Developer platform and APIs

Getting 204 (no content) while attaching tag to a sticky note

I’m trying to attach tag to a sticky item using https://developers.miro.com/reference/attach-tag-to-itemAll IDs are correct, but the API throws 204 no content and the tag does not get attached. Kindly help

11
William Bishop
Mironeer
9 months ago
S
Steve MuellerBeginner
posted in Ask The Community

Sheer Product Arrogance: Right Button Changes

Look, this is simple and to the point.  I’m a Miro Enterprise customer, and I’m not interested in Miro product management in Russia telling me how much data was analyzed about how “people needed the right-button navigation mode implemented”, or “why it’s a better experience”, or “please tell us how we can do better next time”.  That’s all a smokescreen to the sheer arrogance -- and unwillingness to consider why it’s a bad change -- of the change made in navigation mode, because of these simple things to consider:My users -- existing and new -- know the left button for navigation works.  Miro makes this change with zero preparation for admins, zero warning that it’s coming, and zero chance for me to retrain my users (assuming I want to).  On what planet is this even a rational decision?  Suddenly, my team managing Miro has to scramble to help users learn to re-learn the tool?  Thanks for adding to my workload.  And, not even a simple, “Hey, we’re sorry, we broke your work, and we should

0
S
2 years ago
D
Diana KerimovaBeginner
posted in Ask The Community

Files are not uploaded to the board. Не грузятся файлы на доску.

Good day! I cut pdf files from the book, add them to the board, they do not load and a gray window with an exclamation mark appears. What could be causing this and how can it be fixed?Доброго времени суток! Вырезаю файлы пдф формата из книги, добавляю их на доску , они не прогружаются и появляется серое окно с восклицательным знаком. Из-за чего это может быть и как это можно исправить? 

0
D
1 year ago
F
Florian IngerlNew Here
posted in Ask The Community

Using Miro with Wacom-Tablet: The keyboard opens itself constantly

Hello Miro-Community/Support Team,When I click on the pencil, then on the board and draw something, a big keyboard is opening itsself (which I don’t need at all).I can then remove it by clicking the cross on the right top.Then if I click on the pencil again and draw something on the board again, the keyboard appears again.So this is reproducibleHow can I prevent the keyboard from appearing?Thanks for any help

2
M
2 months ago
M
Mayara Kasai YoshiyassuNew Here
posted in Ask The Community

Board does not exist

I was using a board last week and when I tried to access it again, it showed the message “Board does not exist”. The team where the board belonged to has disappeared from my account. From what I’ve read, it could be that the team was deleted. Is there anything I could do to try to restore the team or the board? 

2
M
1 year ago
C
Calvin ThomasNew Here
posted in Ask The Community

Guest Licensing

Hi all -I’m trying to evaluate Miro and it’s suitability for our organisation, particularly around pricing. The majority of users in our company would just need to see and interact with specific boards in a basic way and the access they’d have via the new ‘guests’ functionality would be suitable. Given they do belong to the same organisation as us does the licensing prohibit us from doing the following:Purchase consulting plan for those members who need full access Through the consulting plan invite members of our own company as guests on specific boards?Thanks Calvin 

1
Kiron Bondale
2 years ago
D
DGMNew Here
posted in Ask The Community

ipad app UI does not load?

Miro for iPad works pretty well for the most part. But for the last 2 days I have been unable to fully load any boards. The board content will all load, but the UI will stay loading forever. Has this happened to anyone else? I have updated to the latest version of the app and am on a 2022 iPad Air

3
J
1 year ago
P
Paula GarridoNew Here
posted in Ask The Community

No presentation mode icon

helloI have the frames for the slide show, but the icon for presentation mode is GONE! can someone help???thanksPaula

1
Kiron Bondale
1 year ago
M
Mike HundermarkBeginner
asked in Ask The Community

Share a board with individual members - not collaboratively

Hi everyone….I have been using the AWW app (recently acquired by Miro) for a while now in my Science classes to encourage collaboration and participation. It has an option which allows me to share a template board with each of my students so that they work on their own individual board (no collaboration). AWW calls this an “assignment”. I can then go and open each of my students boards to see their progress. Is there a similar facility in Miro?Thanks-a-mil for your assistance with this!Kind regards,Mike 

2
B
3 years ago
M
mirapinnaBeginner
posted in Ask The Community

Пропала доска на бесплатном тарифе

Здравствуйте. Пропала доска, которую я создала на бесплатном тарифе. Ссылка не сохранилась на доску. Помогите восстановить, пожалуйста.

5
D
3 months ago
A
Already ExistsNew Here
posted in Ask The Community

Can't Export as pdf or jpg

Can’t export anything all of a sudden on webwhiteboard.com.As an un-logged in guest, clicking the export button brings up the normal pop-up asking for a sign-up, and at the bottom are two links to export the board as an image or PDF. Clicking either of them does nothing. The window closes and that’s it. Tested on two different desktop machines with 3 different browsers (Firefox, Edge & Chrome).Created a free account, and when logged-in the options in the export menu change to either save as a template or attach to JIRA, and that’s it.Just looking for a way to save a board as a single file. Hopefully this isn’t an intended permanent change.

2
L
2 months ago
T
Tricia ConyersBeginner
posted in Ask The Community

Attention Management Controls are lost for 1 board

Can someone help me get back the attention management controls in this board.  I can no longer see my avatar, the hide collaborators cursor button or the avatars of other people in the board.  This is the only board where this is happening.  I am board owner and creator. I need the ability to bring people to me as I am running a series of workshops in this board. Any help would be appreciated.  

12
F
2 years ago
goryntsev
goryntsevNew Here
posted in Ask The Community

[RESOLVED] Changes to a shape type are not kept after refreshing

Draw a rectangle Switch its type to circle -- get a circle instead, everything is fine so far Refresh the miro app See the rectangle coming back where the circle wasCan anybody replicate this, or it is mine only?

3
R
1 year ago
I
Ioanna SoukaNew Here
posted in Ask The Community

Expanding cards in kanban from mobile browser or app is not possible

Hello,We are using kanban template which is really nice and helpful and we recently noticed that we cannot expand the cards with all the information , from a mobile browser or mobile app. Is this a know issue? Is there any solution proposed to that?More information in the screenhots.From dekstop browser we can do this- select a card and expand:but not from the phone- not possible to click and open:Thank you very much in advance for  your support.Ioanna S.

3
A
3 months ago
V
Victor DobryninNew Here
asked in Ask The Community

Annoying render issues

Miro does not render all draw lines on miro app is I zoom out. Basically I am trying to leave all the draw expressions on the board if I zoom out help.

3
Robert Johnson
2 years ago
T
Tara FishNew Here
posted in Ask The Community

[RESOLVED] Not possible to share a board for editing with Day Passes: "User email domain not allowed as board guest" error

I am having this issue and my meeting starting in 30 min 

3
Marina
Mironeer
3 years ago
C
Cecilia NordénBeginner
posted in Ask The Community

Exporting images from frames are not accurate

I am creating pictures in Miro to use in a film. It is animated and stuff needs to appear on each new frame. I have created the whole picture, and then I duplicate that frame and remove stuff in the other frames. When I export the frames as images (I have tried both jpg and PDF) the exported images are not accurate. Some pixels are missing to the right in one image, at the top at another, resulting in that you get sea sick from watching the pictures in a movie. What is wrong? I am using a fixed ratio 16:9 on my frames. I really need to get this done. Anyone having any idea of what’s going on?

4
M
2 years ago
J
Justin SilvaBeginner
asked in Ask The Community

Does Miro have feature like Visio to center last object selected

So I’m working on a miro board at the moment and I specifically want to center a grouped object to align center wise to another object I select on the board but I want the object I selected first to be the anchor object that I want the last object selected to be aligned to center wise. In visio this is extremely easy to do as Visio will center the last object selected with the other object that was selected first.  So you dictate the anchor object this way without a second thought.In Miro, it keeps moving the object I selected first to be centered with the larger grouped object which I don’t want as it mis-aligns to what I am trying to do. I tried locking the smaller first object I selected, but when you do that you cannot shift-left click to add another object to the selection.Any way to do this in Miro? 

3
J
2 years ago
M
mmercesNew Here
posted in Ask The Community

Work + personal accounts miraculously merged and I lost access to all my personal boards

I’ve been using Miro on my personal account for a while and I had a few boards I’d been working on - for a long time, which I really didn’t want to lose. Somehow, yesterday, I realised my personal boards were now part of the Primary team at work - I have no idea how my personal things got there. I tried moving them, but I’m not the owner of the boards 😱 Even as a team admin, I can’t move them back to my personal team of myself only! Nor delete them! And now everyone at my work has access to privileged info from other companies. HELP!

3
Robert Johnson
2 years ago
B
Babak SadighiNew Here
posted in Ask The Community

Importing cards to one board

Hi,I would like to use Miro kanbans for several of my team projects but I would like to see all card assigned to me on a single board like my own todos. Is that possible?Thanks. 

1
Robert Johnson
3 years ago
R
Rosline peterNew Here
posted in Ask The Community

Microsoft Office error

While accessing it shows some error code or error message on my computer or laptop. Trouble accessing Microsoft Office applications like Outlook, Excel, PowerPoint and word. Tried some online repair methods but not worked 0xc004f200.

1
Kiron Bondale
2 years ago
R
RoydahildahilNew Here
posted in Ask The Community

I made a wrong purchase

Any leads how to contact the Miro sales for a refund? I made a wrong license purchase and only noticed it when it charged to my card. I don’t need 5 team members in my team plan. Please help. :(

1
Robert Johnson
2 years ago
M
Marco VelascoNew Here
posted in Ask The Community

How can create a chapter for Spanish Speakers?

Hi, I am interested in create a Miro Chapter in Mexico and latinoamerica for Spanish Speakers. Can I do that? Thanks

1
Natalie Larino
Mironeer
3 years ago
Terms & Conditions