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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8278 Topics
L
LoicLeGrosFrereNew Here
asked in Ask The Community
Miro always asking me to complete the intro steps

Hello!Miro keeps asking me to complete the 7 introductory steps to create a team and a board… Is there a way to stop this? It’s REALLY frustrating, and even after following the steps, nothing changes 😭Thanks in advance for your help!

3
Eca
Mironeer
4 days ago
M
Manuel Parodi RamosNew Here
asked in Ask The Community
What happened to my board! One year of work is gone!

Hey, I log in to Miro today after the holidays only to find that my board content is all gone! The board is there, the name is kept, but the content has disappeared. How did this happened? It was after the change to AI, not so I apparently!

1
Robert Johnson
1 month ago
Y
Yunjie XueNew Here
asked in Ask The Community
How to cancel the free plan

Hi team, I was asked by the company to cancel the free plan subscription that has not been used in over 1 year (Free plan, not free trial). However, it seems that there is not option to cancel the free plan? Could someone help me in this case? Thank you a lot!

1
Robert Johnson
23 days ago
R
Robert HenleyNew Here
posted in Ask The Community
Frames navigation question

When presenting using frames, I want to be able to use links to jump over certain frames if they are not applicable. When I am using links, it'll jump to the linked frame, but then go back to the next frame after the one I linked from.  For example: I want to go: frame 4, frame 5 (click link to frame 10), frame 10, frame 11, frame 12What’s happening: frame 4, frame 5 (click link to frame 10), frame 10, frame 6 (instead of 11), frame 7 -- which are the frames I intended to skip. How can you set up a more flexible frames navigation for a facilitator? Basically, for a choose your own adventure type scenario, where you don’t want to cover all frames.

1
Eca
Mironeer
21 days ago
K
Kent MathesonBeginner
asked in Ask The Community
how to disable in firefox the dialogue asking me to open the miro app instead of the web page

I prefer to use Miro in a web browser. Every time I open a miro board I am asked if I want to use the app instead. How do I set in Miro the preference that I want to use the web browser, and to not stop me with a dialogue asking if I want to use the app?Thanks in advance

2
K
1 month ago
S
Susannah HillNew Here
asked in Ask The Community
right click menu too big to see all the commands

How do I get help? The right click menu too big to see all the commands. Copy and paste format is cut off and I can’t get to them. I have reduced the view zoom and it does not help. What is the problem?

1
Robert Johnson
1 month ago
I
itassetmanagementNew Here
asked in Developer platform and APIs
Powershell script to export miro users

Hello Team,I would like to export all miro users from specific org and teams, I have the access token, but my current powershell script does not give me Email, Name and Status, only I can see binary value.Is there any way to do it?

1
William Bishop
Mironeer
16 days ago
I
Isidoro Rod_GarNew Here
posted in Ask The Community
lost my board

Hello!My MIRO platform deleted my work and I tried everything to recover it. This morning, when I entered the program, MIRO asked me to create a Team, so I did; But, after of this, my work disappeared and I can't recover it.Please help me. I think MIRO is a powerful tool and I can't believe that the work, even in a free version, can disappear in this way. I am sure there must be a way to recover it.Thank you very much!

2
Robert Johnson
1 month ago
A
Alessia TormenNew Here
asked in Ask The Community
Loop problem in login and profile settings

Hi, I have a problem in the last week… Every time I enter in my miro Board, or I want to look/change some setting (both in profile, in boards, and in projects’ collector) Miro make me start the sign-in procedure and make me create a new board. It’s a loop that doesn’t allow me to do anything in my profile or to change any setting anywhere. I can continue to work on my boards, but I can’t add collaborators and neither change their permission access.If anyone have any idea about why is it happing, please help me. Or have a similar problem, let me know how to contact Miro-Support. Thank you!

1
Eca
Mironeer
14 days ago
M
Mark BlanchardNew Here
posted in Ask The Community
iPad visitors having to log in?

Why do iPad visitors get the Miro log in screen for shared public boards?

1
Robert Johnson
1 month ago
J
Jacob OdeNew Here
asked in Ask The Community
Practise board for workshop

I will do a workshop in a few weeks and before I will share a practise board with a few tasks to learn the tools. When someone does Miro’s practise boards you get a new board you can play around with. I want to do the same thing, I want to share a link to the group and I want everyone to get their own board to play around with. How do I do this?

2
Robert Johnson
30 days ago
B
bobyjeansNew Here
posted in Ask The Community
Error 500 trying to connect to Google Drive

Anytime I have tried to connect my Google Drive to Miro, I get this error message. I am trying on my IPad.Yes, I enable all the access requested.What is going on? Please, Google Drive is where I keep all my files. 

0
B
2 years ago
A
Abdelrahman RagabNew Here
posted in Ask The Community
I need to Upgrade Plan

I can’t be able to complete the payment to upgrade the plan.I’m from Egypt, why Miro don’t accept the Credit card from Egypt. Thanks!

1
Kiron Bondale
2 years ago
V
varuna82lkNew Here
posted in Ask The Community
Clicking link in Mindmap

I want to create clickable links to my objects in the mind map. But, links are not navigable in Mind Maps.

1
Yana Dzhavrunova
Mironeer
1 year ago
Z
ZilyaNew Here
posted in Ask The Community
Help! My team member creats boards on my profile

Hello! I am a new miro user so I sometimes face difficulties and I’d be grateful if someone could help me:)Couples of months ago I created a board and invited my friend there just to test it. She followed the link, I had sent her, signed up and became a team member, where I was an admin. We tested my board and forgot about it for a while.A week ago she downloaded miro for her own purposes, logined in and created her own boards. Today I opened my profile and saw her boards. It looks as if we have one profile, because we can’t create more than 3 boards(we are on free version) for both of us in total. I mean I have 1 board, she has 2 and that’s a limit for us. We both see each others boards. I have no idea how to tackle this probllem. I hope someone will help me:)

1
Kiron Bondale
2 years ago
J
Jaipriya.PandiyanBeginner
posted in Ask The Community
How to Remove Visual Table Text

Hi There,Anyone could help me with deleting the Text in MIRO Board.I have used "visual table" and also did copy/paste from excel. However there is now "text" inside of the board which I need to delete, But I can not do so. 

1
Kiron Bondale
2 years ago
S
sprostapNew Here
posted in Ask The Community
Pictures taken with ios app not on Board

Dear Community,  i am facing a massive loss of pictures taken during a workshop yesterday. Used the app on Iphone for documenting models and put it directly on the board. Looked like, they would have been normally uploaded and appeared on the board. I also rearranged them on the board (using app). But today hardly a third of all pictures is visible on the board (desktop and mobile app). Does anyone have any advice?? 

1
Nick_Miro
Mironeer
2 years ago
A
Andrew BurnsNew Here
posted in Ask The Community
Can not move cards out of table

Have Table Move cards out of column move cards into column students see all cards (move out did not happen for them) I refresh and see all cards, Boo I can not move cards outI am so sad now😭Has happened twice in large groupGreat Chaos ensues 

0
A
1 year ago
I
IliaNew Here
asked in Ask The Community
срочная просьба

Здравствуйте, сегодня 4 ноября мой файл в Миро перестал грузится ,затем он загрузился но вся информация в файле стерлась😟😞😞😞Я даже не успел ее сдубдировать- файл был очень объемный и ценный для меня и я проделал много работы и завтра у меня презентация проекта- и все коту под хвост из-за Миро,черт, прошу помогите,как мне восстановить файл и содержимое в нем-сделайте пожалуйста что-нибудь ….🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

0
I
1 year ago
L
lisa bakerNew Here
posted in Ask The Community
free white plan

I am a therapist, new to using Miro.  I choose the option to be able to just share the link with my clients.  This is due to nothing will be saved.  I shared the link but they weren't able to access the edit to allow them to use the pens to draw.Can someone share with me what I am doing wrong?  How I need to setup this option KindlyLisa

1
Kiron Bondale
3 years ago
N
Nipun GargNew Here
posted in Ask The Community
Not able to access in chrome MacOS

Hi,I’m not able to access the dashboards in chrome for MacOS. Tried clearing cache, reset settings, uninstall-install but nothing works. Though able to access in Safari browser

1
Apollonia
Mironeer
2 years ago
S
Stéfano WilligNew Here
posted in Ask The Community
[Bug Report] Minimizing MindMap doesn't let me maximize again

Hello guys, we minimized a part of our mindmap and now we’re trying to open it up again and maximize it but it’s not working, it keeps minimizing again…PLease, have a look: 

2
S
1 year ago
S
Savannah PorchNew Here
posted in Ask The Community
Brainstorming Session Prep

In this Miro board, we would love to hear ideas from everyone prior to our brainstorming session in March.

1
Kiron Bondale
2 years ago
J
Julia TschernyschNew Here
posted in Ask The Community
Objects are not displayed

Hello,i have a big Problem and don’t know how to solve it.I don’t know what i have click but all my Objects are not displayed right now.Does anyone know how to fix this?   

1
Kiron Bondale
2 years ago
T
Tuaan TuaanNew Here
posted in Ask The Community
The full text I type doesn’t appear in the box until I press Enter

When I try to type some text, the full text I type doesn’t appear in the box until I press Enter. Could u give me a hand pls. Thanks so much!  

2
Robert Johnson
2 years ago
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