Question

Can't login

  • 7 August 2021
  • 1 reply
  • 96 views

Hi,

I recently upgraded and now can’t login. It’s not accepting my password (which I know is right because I use a password locker), then when I try and change the password I am getting a response that my email address isn’t recognised despite it being the one my invoice and receipt have been sent to. I tried logging in via Google with the email address associated with the account as I thought perhaps that’s what I had done originally; which has logged me on, but my upgrade isn’t associated with the account. Have tried both Safari and Firefox with the same result and checked my other email addresses just in case but there isn’t nothing associated with Miro in them.  Any thoughts?


1 reply

Userlevel 7
Badge +12

@Ari - Have you created a Miro support ticket?

From this page: How to Contact Miro support, use this link:

 

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