Questions & Ideas

Hello everyone!I want to easily only select all objects connected to each other. Is there any feature like this? Example: In this screenshot below, I want to select only 1, A, C and D quickly. It's okay with/without the connection lines.(I can do it by selecting all and unselecting 2, 3 and B. But it takes some time...) 

Hello, I have problems with copying frames from one board to another. I am the Admin of all the boards, why is it not possible co copy? thanks,Ekaterina

I’ve been trying to create a custom app, but it seems like no matter what I try, it won’t show up in the Miro board(s).I created an app with a development team. Tried hosting it locally and through online services that seem to work fine except for in Miro. I do get one message in the app editor UI: “Change the app URL to a publicly reachable one. All your redirect URIs should be publicly reachable, these aren't: “ And it has been the same regardless of which URL i put in. Local (even though it says locally hosted ones doesn’t have to be publically reachable), online - doesn’t matter.I install the app to my team and try in the board but it won’t show. I’ve subscribed to icon click event, and I’ve disabled any browser integrations that might cause conflicts. I tried different browsers and the desktop app - no difference. I’m at a loss. Anyone got a clue what I can try? Any help will be greatly appreciated.

Hello there,We use Miro boards for training purpose. Different "templates" are available for trainers. Would you recommend to have them as "Miro templates" or simply "regular Miro boards" that need to be duplicated beforr each training session? How would you keep things organized when you have many boards duplicated when several training sessions are completed?

Dear Miro team,I am writing to kindly ask whether there is any possibility of receiving free access to your boards as I am staying in Ukraine and continue delivering English classes for Ukrainians via Miro. If needed I can provide proof of my Ukrainian citizenship or further details.Thank you very much for considering my request and supporting Ukrainians during this difficult period.I am eagerly looking forward to your reply.Faithfully yours,Nadiia Mamchur 

Hi Miro Community! 🙌I have a question and would love your help.I currently have a Miro account with several important boards. I’m thinking about creating a new Miro account with a different Gmail address, and I’d like to know:👉 Is it possible to transfer or move all my boards from my current account to the new one without losing any content?If so, what is the best way to do this?Is there any official process to migrate boards between accounts?I’d like to keep everything exactly as it is: structure, content, and sharing settings if possible.Thanks in advance for your support and guidance! 🙏

HI, I am new to Miro and just tried using it for the first time. My students downloaded Miro and registered. I sent them an invite via email to join my board and the students received that and tried to enter the board. When they did they just receive a white screen with no icons/tools to be able to edit it. They also could not see my writing on the board. What I am missing? Why can’t my student collaborate on the board? I did set the access settings so that they could edit the board. TIA!

Hello everyone I’m trying to add a new user but get the error “Deactivated user can't be invited” - I looked in my list of users and the user is no where to be found.I have no idea how to fix this, any ideas?

Hi, Can guest users on Miro Business plan edit the boards simultaneously to collaborate in discussions?

I have a Miro board where I've created specific areas for my team to upload photos. These uploads need to happen while they are on-site. Ideally, I want them to be able to click on a designated area within the board, take a photo directly from their phone, and have that photo automatically appear and stay in that assigned space. Is there a way to set this up in Miro?  

I’m reaching out to better understand our options for transferring assets from one Miro account to another.We are currently supporting a client whose Miro workspace is owned by an outgoing vendor. The client would like to retain access to all boards, projects, and collaboration history that were developed under the existing workspace. At this stage, a new Miro account has not yet been created. Before we move forward with setting up a new environment, we’d like to understand what options are available to transfer ownership of assets — ideally preserving project structure and board history — from the departing vendor’s workspace into a new instance.Our primary goal is to preserve the client’s content and ensure continuity in delivering their mission. This inquiry is also part of a broader evaluation as the client considers which tool to use long-term for internal collaboration and delivery. Could you please advise:- Whether Miro can support a workspace-to-workspace transfer in this case?

The future is all about collaborations. Why is it not possible to have co-ownership of a board or space between 2 creative agencies (with their own MIRO business accounts)?!Both agencies are not interested in becoming team-members in each otters teams, and both need all rights on the boards - so that together they can facilitate an external ecosystem of players in a 2-year project. Please help!and please add this to your backlog if not possible

Hello community,I’ve just signed on and i can’t get my camera working. I’m on android computer and have both tried my laptop's camera and a separate plug in camera. What else can I try?!?!thanks

After the last update, copying and pasting of any board's content doesn't work anymore. Only the duplicate option still works. I have this issue in the macos app and the browser.

Hi, I got message like this: How to resolve?  

Hello! For several days now, I’ve been unable to edit text within a shape. I can still move the shape, edit text within a sticky, or other text fields. Create new shapes, and edit text within those. No other functionality issues.What’s strange is that I am only having trouble editing text within shapes that were created on the day I first opened the board. Any sticky notes, titles, or other notes created that same day are still editable. I’ve shared the board with colleagues and they are running into the same issue. I’ve cleared my cache as well. I’m using the web app on my Mac, logging in behind SSO.Any ideas on what the issue may be?

Hi Everyone,The steps to change your profile picture are simple enough, however, the following message is permanently displayed in my Profile Settings…  As I am the Company Admin licence holder, would I not be the account administrator, and therefore be able to change my picture?? I’m otherwise stumped as to who to contact. 

Hi! My “team” is the entire company. We have several spaces within the team, and I have set the permissions so that only certain people have access to certain spaces. That being said, when creating a new board within a space, I want only people in that space to view it by default. Is this possible? If not, can the permission to edit be selected by space? Thanks!

Hello There!Is there a way to get all notifications from my boards in one place? My students work in their own teams and mention me in comments for feedback, but I have to check every board individually to find the notifications, especially if I dismiss them on my phone app by mistake. It’s really overwhelming. Maybe there could be a central "My Updates" page where all notifications or updates from any board I’m a member of could appear?

When accidentally holding shift while pressing Enter, the text on Miro receives line terminators that most other software doesn’t support - which leads to ugly unsupported symbols and spacing of text being broken when copying text somewhere else - eg a chat or a txt file.I would appreciate a fix where a Shift+Enter entry just creates a normal linebreak instead. It would also be good if with that update existing text will be parsed and these unusual line terminators replaced by standard ones. Thanks!

Dear support teamHi,We would like to downgrade from Enterprise to Business and change payment method.I tried doing so on my own but with not much of success.I would like to download to business plan with 20 seats along with moving to CC payments instead of a PO

Hi everyone,I'm currently on the Business Plan, but I've changed all my members to Guests. However, the billing section still shows that I need to pay for 4 members. I only need one, which would be much more cost-effective.Is there a way to fix this? I’d really appreciate your help. Thanks in advance!

I am part of a large organisation and team and we use multiple Miro boards for each large project. We have recently had some feedback that it is hard to find the right board to use every time. Was just wondering how everyone is organising their boards ie: naming conventions 

Update: its working, but it is very hacky like: double tap on Delete key after copying, leave the object to paste undo and redo shortcuts are damn slow  WHAT HAPPENED TO YOU MIRO???!! Hi, I’m on M1 Macbook Pro, just now resumed my subscription. The most basic keyboard shortcuts and keys for copy, paste, delete, undo, redo are not working!!! Is there a separate setting for turning these on? I was using Miro actively until 2 years back, didn’t have this problem then.  Need help urgently. Thanks!

Hi, Miro community.Nowadays i have a free plan, but today I noticed a charge of US$94 on my credit card, that I did not authorize or expect. As you can imagine, seeing such a significant amount deducted without my consent was quite alarming.I immediately reached out my account to confirm it and in fact I have a free plan and because of that, it is impossible to cancel on website a plan that I don't have.Could @Miro Community Team or @Miro Support Team give some help?Thanks in advance for you help.Best regards,Lívia