Developer platform and APIs

Hello,I received invoice SZNWJP0X-0002 for 2 Starter yearly seats, but I did not intentionally change my subscription plan or add an additional paid seat.Could you please explain why this extra seat was added and charged automatically?I would also like to request a refund for this unexpected charge, as I was not aware that my account had been upgraded to 2 paid licenses.Additionally, could you please let me know how I can prevent this from happening again in the future (for example, how to disable automatic seat additions or restrict member access)?Thank you for your help.

Hi! When I open the app on the tablet I can open only one user’s boards. Other boards are seen but I can’t choose any. I have an IPadOS and it was fine for several years till yesterday. I reset the tablet, reinstalled the application - nothing has helped. I tried to ope the platform through Safari - nothing, with Chrom it restars again and again. What should I do?

Hi there, first-time Miro app developer here. I've got my app working fine on my account, and hosted it on netlify so it can be accessed beyond my local machine. I've given the share URL to someone for them to test out, they’re on a different Miro team to me. They can install the app successfully, but it doesn't appear in their tools list, even when typing a search for the title. They've confirmed this was for a board owned by the team they authorised the app for.Any help would be appreciated.

Hi! I acquired an Education licence at Miro and have one board. Now Miro says that I cannot edit my board because I have reached the limit of three boards. First of all, I only have one (there are other boards in my institution, but they have nothing to do with my work and my licence - or so I thought) and secondly, I thought that I had an unlimited number of boards. Can somebody explain what I am missing? I would like to continue my work on the board!Thank you.Laura 

We would like to connect Miro MCP with our AI tools but we do not want MCP to access all boards as there are private boards and boards that could be sensitive and/or not relevant to connect with Miro MCP.

Previously, the Miro team fixed the delay issue when writing in Miro on iPad with the Apple Pencil.After that, the issue did not occur for about two years, but now the delay has returned again.Please fix this issue so that there is no delay when writing on iPad with the Apple Pencil.iPad: iPad Pro 13 Inch (M4)Version: 3.25.30241106

hey everyone,quick question for folks building products with signup / auth flows (especially with otp or email verification)how are you currently testing these flows end-to-end?i’ve been running into a bunch of flaky issues while testing:emails arriving late (like 3–5s randomly) wrong otp getting picked when retries happen tests passing locally but failing in CImocking works for basic cases, but it doesn’t really catch real-world issues around delivery timing or parsingrecently i started trying a different approach — running tests against real email flows and tracking things like when the email arrives, otp extraction, delays etc. it made debugging a lot clearer, but i’m curious how others are handling thisare you guys:fully mocking in CI? using tools like mailosaur/mailtrap? or testing against real providers?would love to hear what’s working (and what’s been painful)if helpful, this is roughly what i’ve been experimenting with:https://www.freecustom.email/api  curious to learn from ot

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I’m hoping to get some visibility on my app submission status. I submitted my app for review on April 2nd, and while the portal confirms the submission, I’m concerned because I never received a Jira ticket to track its progress.I've seen a few other posts mentioning delays due to internal updates, but since I’m missing the tracking ticket entirely, I want to make sure my app didn't fall through the cracks of the automated system.Submission Details: App Name: Dot. Connect the Ideas. Submission Date: April 2, 2026 Status in Portal: Submitted The Issue: No Jira ticket received/No confirmation email (checked spam). I’m really looking forward to getting this into the Marketplace and starting our user testing phase. If a Miro team member could confirm that the submission is indeed in the queue despite the missing ticket, I would greatly appreciate it! 

Dear Miro Support Team,My name is Anna Mykhalina, and I am an English teacher and tutor from Ukraine. I am writing to you today because I am deeply passionate about my work and the impact it has on my students during these challenging times.I specialize in teaching children online, and I believe that inspiration is just as important as the curriculum. To keep my young students engaged and motivated, I’ve been looking for the best interactive tools, and that is how I discovered Miro.I recently tried the trial version of your platform, and I must say—I am absolutely thrilled! The flexibility and creativity that Miro offers have completely transformed my lessons. It allows me to create a magical learning environment for the kids, even when we are miles apart.Given the current situation in Ukraine, I am reaching out to see if there are any available programs or opportunities for Ukrainian educators to access a paid version of Miro for free. I want to continue teaching and inspiring my stud

Hello everyone,I was wondering if there's an available API endpoint or another method to fetch my custom templates. Any insights would be appreciated!

Hello,We have 2 instances of JIRA, one for business and another for engineering. Is it possible to connect both instances of JIRA (both are SaaS solutions of JIRA) to a single MIRO instance that we have. If not is there a work-around - if so then is there documentation that details this.Thanks in advance,

Hey builders! 👋The wait is over. We are incredibly excited to announce that the Miro Model Context Protocol (MCP) Server is now in Public Beta!The infinite canvas is the perfect place for AI agents to brainstorm, plan, and visualize data. With this new MCP server, you can connect your favorite AI coding assistants directly to your Miro boards.💡 What can you do with it? Currently, we support two powerful workflows: Generate Diagrams: Turn your PRDs, code snippets, or raw text into visual Miro diagrams automatically. Generate Code: Let your AI agent "read" your Miro board (including PRDs, diagrams, and mockups) to scaffold code for you.  🎥 See a < 1 min demo with Replit:  🛠️ Supported Tools We have Day 1 support for: Cursor VS Code & GitHub Copilot Claude Code Windsurf Replit Lovable Kiro CLI Amazon Q IDE Extension Gemini CLI 📚 Get Started Read the Docs to install the server. Watch the Tutorials on YouTube. Replit Demo (Spin it up in 60 seconds). Enterpr

We use the Miro table to track my team's goals. Once a goal is completed, we need to paste that goal from our active/upcoming goals table into the archived goals table, which has the same columns. We need to have a place for our archived goals outside of our current goals table to ensure that the current goals table isn’t getting overwhelming for the team to find the goals they are currently working on. 

Hi Miro Developer Community 👋I'm building an AI client that integrates with Miro via OAuth and need to confirm a critical architectural requirement before proceeding.Does Miro support "Global OAuth"?By Global OAuth I mean:The OAuth app (client ID + secret) I register is not tied to a single Miro team/account Any Miro user from any team/region/organization can independently authorize my app via the standard OAuth 2.0 consent flow — completely self-service I (the developer) do not need to manually approve, whitelist, or pre-configure anything per customer/team User clicks "Connect" → completes Miro's consent screen → receives a token scoped to their own data What I've already read:The OAuth 2.0 guide and sharing apps outside a developer team both imply this is possible, but neither explicitly confirms multi-tenant behavior.Specific questions:Can a single registered OAuth app serve users from any Miro team globally? Is any per-tenant admin enablement or whitelisting required on Miro's si

How can I create a shape in miro with a dotted outline? 

Title:Hi everyone,I am using Miro with an Education plan and I am a board owner. I can upload videos to my boards without any problem, and members of my Education team can also upload videos.However, when I share a board publicly via link and allow editing access, people who open the board through that public edit link cannot upload videos. The upload option is visible to them, but the upload itself does not work.So my question is:Is this expected behavior in the Education plan?Are users with public edit access treated as visitors, and are visitors generally not allowed to upload video files?Or is there any setting or workaround that would allow video uploads on publicly shared editable boards in an Education team?What confuses me is that the feature appears in the interface for those users, which suggests that it should be available, but in practice it is not.I would be very grateful if someone could clarify whether this is:a plan limitation,a role/permission issue,or possibly a bug/U

When attempting to connect the Azure Cards app, an error occurs when Connecting the Azure Organization with Miro. The user login goes well, but when the organisation is linked the error “TF400813: The user 'ad8be917-ad24-xxxx-xxxx-xxxxxxxxxxxx' is not authorized to access this resource.The guid for that user is not found in our Entra ID and does not match the user id selected for the user account. Our DevOps environment have recently been connected to our Microsoft Entra ID.  I have been through all the steps listed on page “https://help.miro.com/hc/en-us/articles/360033799934-Azure-Cards” and made sure, that all steps and rights are set as specified.  I’m a bit at a loss on how to further fault seek this, has anyone else seen this behaviour ?  Best Regards, /Sverre Eplov 

When I ask claude to read an existing miro board that has few diagrams, this is the response I get from claude. This should be a straightforward use case, what am I missing here?Below is the response from claude opusWhy I can't review the content: each phase is stored as a native Miro "Diagram" object (atomic widget). The Miro connector offers three paths into those objects, and all three are dead ends for your org:context_get (AI-generated description of a diagram) — blocked: "AI features are not enabled for your organization. Please ask your admin to enable Miro AI." board_list_items — returns only the 234 decorative wrapper shapes on the board (144 tiny 8×8 circles and 90 empty rectangles); the actual labeled nodes and edges inside each Diagram widget are not exposed by this endpoint. image_get_url on the diagram — returns only the Miro logo placeholder; it works on image items, not diagrams.So the connector sees your board as "six black-box diagrams with decorative scaffolding arou

My team and I have been using the Roadmap Planning Template for project management, and the synced view between the Kanban board and the timeline has been extremely helpful.However, today we noticed an issue: the information has stopped syncing between views. When we create a new ticket in the Kanban board, it doesn’t appear in the timeline, and vice versa.Is this a known bug, or is there something we can do to fix it on our end?Thanks in advance for your help!

Hi team, Greetings from the Dialpad team. We have Miro Live Embed integration with our conferencing product, and we’re seeing an issue with the anonymous flow (Board Picker for unregistered users) not working.We haven’t made any recent changes on our side for this flow. It appears to be failing within your library with the error: “(intermediate value).then is not a function.”PFA complete error message: Please let me know if you need some more details from our side.Thanks  

I work for a health system on the West Coast and was wanting to purchase the Miro Business Plan as I only have 6 users interested in Miro at this time.  Potential is there for more users down the road as others see the potential applications.  My company requires any perspective Vendor (Miro) to complete an Information Security assessment form as we have to ensure our data is going to be safeguarded (HIPAA).  Then after completion of the form there is a 1 hour call with our IT Security Team for them to ask questions related to the form.  Total investment of time is about 2 hours.   I am not interested in the Enterprise plan which is where I understand your security review support kicks in.  I have explained the minimal lift involved in my security assessment request but was told by my Sales rep. Kayla the following “Thanks for reaching out. You can find security resources and information in Miro's Trust Center for self managed plans to complete your security review. I'll also list belo

Dear Support Team,Is there any opportunity to get the access to my Recap 2025 now, in April? I’m afraid it is not available any longer, however, I would appreciate an opporunity to look through this archived information again.Thank you. 

Hi!I have a Miro board that contains several internal links between graphic objects. When I create a copy of the board, some of these links stop working. What’s strange is that only certain links are affected—others continue to work just fine. I haven’t been able to identify any pattern that explains why some links break while others don’t.How can I solve the problem?

Hello, My question is regarding MP4 Video Uploading to Miro, we work many animation references, and video support is extremely important. Every time I try to upload a video I get an error “File type is not supported” for some reason. previously I was able to add without problems, and now It stopped and I don't have the option, as also for my team members across all boards as well as new boards.I tried to upload a linked video file to OneDrive, but also faced problems there where I get messages that I am not authorized and wasn't able to preview the video, and other team members can’t view it aswell, so that option was also not useful to say the least.other alternatives I was resorted to was to convert mp4 to gif, but quality decreases and realistically it is not sustainable. Would love to get support and guide on how i can fix this issue (like I mentioned, previously I was able to paste videos without a problem)