Hi everyone,
Thank you all so much for your patience. I finally have an update for you!
- The root cause of the issue is fixed, so hopefully, any image added to your boards from now on will stay there;
- If you are able to re-upload images showing the block sign, we kindly ask you to do so. With the root cause being fixed, the images should stay intact after the second upload;
- In case you no longer have the images that appear with the block sign now, we'll do our best to help you retrieve them so you can re-upload them again. Please click 👍 Like under this message, and we'll be reaching out to you with additional questions needed for the image retrieval.
If you notice that images are still disappearing from your boards as of today, please let us know so we can investigate this further.
