Ask the Community

Where can I find the business canvases? I tried to find this canvas in the product but wasn’t able to find where to add them from...   https://miro.com/blog/introducing-app-development-canvas/

Looking for the ability to work on more than one team, without having to buy more than one license (or at least not more than 1 team and 1 consultant license), or to have a multi-team license or something. I have a team license with a small group that I frequently work with. However, I work with a number of other people on someone regular basis as well. I don’t want to have 5 Miro Team accounts and these people are all working independently of each other, so trying to manage the payments as a group does not make sense. And each other person has a team account or consultant account already.  Thought we could use the consultant version of Miro, and figured I might have to buy that in addition to the teams one, but it appears that will not work either, since it looks like I would have to pay for the consultant version, then have to add each other person on as a team member and pay for them. I don’t see a way to add a person who HAS an existing consultant

Hi! I plan a workshop with about 15 participants and a lot of different excercises. Now I fear that the participants will “get lost” if they want to go back to have a look at the Input I will display on my board and/or the results of the last excercise. How can I gather all participants at a specific place on my Board? thx in advance.  

Hello there. I’m a new here, and I was offered to check out your video tutorials “Hey! Let's explore Miro with 2-min video”. It can not be closed or hidden. Absolutely annoying staff. https://drive.google.com/file/d/1yzuJVEOWtWMGuqsFyaNgLny9lBqjF2SL/view Has your product manager already reported about extremely growing video views?

is it possible somehow integrate a calendar or dates from calendar to the board? i`d like to create a list of daily issues thax

Hi @Vlada, I copied the link of a Getting Started with Miro video from youtube and it pasted as an image. The only way to view the video was to click on the image, then on the toolbar that popped up, click on the ‘source’ icon to open a web browser to youtube. Is this correct? I was hoping to watch the video from within the Miro board.  

My student has subscribed on customing my account . After a few days I’ve changed on free account , but … Every day I’m getting this “Please pay your due invoice. Without paiment your account will be loced “ Now I’ve got free subscription . What can I do so that they don’t block me ?   

Hi, I’ve been trying to export my artboard as a PDF and all the images I had in the artboard are showing up as broken links. See the image attached for reference. On Miro (web version) the images are fine, but this happens only when I’m exporting to PDF, its fine when I export to jpg but the resolution is not what I want. I am using a pro account so this shouldn’t be happening. PLEASE HELP!      

A few clients have complained to me that they cannot access our Chat conversations from the mobile app. I have tried to access but do not see that functionality. Anyone know about this? If not a feature of the mobile app, will it soon be?

Is it possible to use miro to record (using screen recording) an online course from which I would gain revenue?

Hi all, I’m considering a reasonably large scale deployment of Miro and can’t quite work out what the client experience will be. I like that they can be partitioned into teams - great - but what I really want is to be able to invite them to a workshop so that they can edit a board without them having to create a Miro account. Privacy is important, so I need to be able to manage their access.  Practically, there’s no way this would work if I had to ask all my clients to sign up to a third party software and create a new account. If I could send them a link and a password so they can click, type and straight in that would be perfect. Is this possible? Thanks in advance!

Hey, I’ve got about 25 frames of fairly elaborate graphics+text content (series of exercises for a class), would it be better to split it up across 2-3 separate Miro boards for speed/responsiveness, or will that not affect it? Thanks, Paul

in my newbie state i opened an account for an org and that org pays for the account. Now i have another org who also would like to use miro (good advocate here). So I opened another completely different account and it is being paid from a operate account. i would be administering the payment of both.   i the noticed one of the team members who is also on both teams has the option to flick between the account with their same login. i on the other hand have two different emails, two separate accounts.   Is it possible for me to merge my two separate accounts into the one login profile?   Peace   Robin

Hey,    I will host my first remote workshop with Miro tomorrow and was wondering if there is a kind of follow-along mode?    what I mean is: I use presentation mode to show some stuff before we beginn to work with the board.  Is there any way to do this without using screen share?    Additionally is there a collect users function? So if I want people to focus on a special area at the board can I push everyone there to see it or do I need to rely ob facilitating them  move there? 

  hi all,    I’m a teacher exploring using Miro for replacing whiteboard as we move to online education.  I also do some collective drawing exercises so I’m excited to try Miro as a tool in online workshops, etc.  One issue I see is that if I am sharing a board with someone, they can see my drawing update in realtime but if I translate / zoom those transformations are not shared.  For example, I could fill the space with notes and then translate over and draw something else, but their screen is not updated when I change and drawings can quickly become out of the field of view for my students or others I am sharing with.  Is there a way to pass translation and zoom on to other people?    I’d like to make sure they see what I see.  I am a big fan of the infinite canvas model (where you can draw, and pan / zoom, etc) but it feels like unless there’s a way for them to know that the drawing is offscren, it’s un-useful and potentially kind of harmful as I could

I’m sure this is super easy, but I can’t figure it out. I want to create a line numbered 1 to 10 for people to use to prioritize sticky notes. The timeline template is along the lines of what I want, but I can’t figure out how to create my own line like this with 10 evenly spaced dots along the line, each labeled (1, 2, 3, etc.) below the line (like Q1, Q2, etc below). Thanks for any help! Jacob    

Hy, I can’t find how to add cards, on the phone app ? There is no choice, like on the computer app… I am talking about cards which enable to create actions with date and owner. Thank you in advance. Florence

Hi - can I create animations in Miro like can be done in powerpoint?  

I want to upgrade my plan to a customer plan from 1 member. Originally I already created more than 5 blackboards and two were blocked. I understand that by updating my customer account I will lose the boards that I have already created? Is there a way to avoid it or am I not understanding the specifications correctly.

Hi Guys, Would anyone be able to let me know what I am missing? I have created a frame in preparation for a collaborative workshop, but am encountering a  spot of an issue, whereby when a sticky note is place on the frame and is then moved - the sticky note is relocated and justified to the top left of the frame. Any one else encountered this and over come it? Thanks  

Hi there,  I subscribed to a yearly consultant plan a few days ago to work with a client remotely. At first I granted them Day Passes for the collaboration.  Right now there are 2 heavy users from my clients side I will collaborate more intensely in the upcoming weeks. So I want to switch them to a full member seat for the time being.  However as I am running a yearly plan it seems it is not possible to assign monthly full-memberships.  How can I still do that? I won’t collaborate with the client until the end of year to make a yearly license for them worthwhile. I just want to grant the license for as long as the project is lasting on a monthly basis. 

I would like to use Miro without having to click each time on my mouse to enter a box to type.  Is there a shortcut to enter a box when you use the arrows to go to the box?   Thanks, Kevin

Hi,   I've read all the related posts and it’s still not clear exactly how it works. Scenario:   I run a 1-day workshop where I’m unlikely to work with that group again. There are 20 participants who I’ll split into 4 teams.   If I have consultants sub, do I then have to pay $60 for 20 x day licences to allow them all to contribute to their team boards? I need everyone to be able to write and add sticky notes and complete templates etc.   2nd question: Would those 20 have to sign up/register and can they just access the board without registering? Thanks!

Hey - I’m searching a solution for conducting Assessment Centers online. One challenge is to enable participants to VIEW a document, but not to DOWNLOAD it. When I invite a quest (view only) he can indeed download documents… Is it possible to block the download-function? Thanks Regina

Hi, dears,  I have a question for those of you already having a Team plan and tested some workshops with external guest editors:  In considering to upgrade to a paying plan, I was wondering if guest editors are able to, the days after the workshop they attended, to continue working freely and on their own on the (public) board created by the paying user? That is even if the user has not “opened” the board, i.e. the paying user is not present on the board at that moment? On Miro Help center we read that “Guest Editors will have access to the board as long as it's public”, but I would like some confirmations on that following your direct experience :)  Thank you!