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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,763 Topics
  • 29,324 Replies
8727 Topics
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regina remyNew Here
asked in Ask the Community
Pricing / I want to buy the right licence

Hello, I am confused with the pricing - and VERY thankfull for help :-) Next week I want to work with a team of 17 participants with miro - so I feel under time pressure ;-) Which licence do I need, in order to conduct workshops with up to 30 (or more) participants with my clients (I am a consultant)? > What ist the diference between members and users? > can “commenters” (vs. “editors”) ad sticky notes and post their input? Or can they just comment? > does “monthly payment” go along with being able to quit monthly also? Thanks al lot in advance Regina

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Isman Tanuri
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Eduardo MercovichBeginner
asked in Ask the Community
Link to search

Dear all. I searched but can't find (if there exists) the answer to this: is it possible to link to a search?   A link to a search could help highlight some objects in the canvas. It's like a link, but with multiple (and dynamic, since I can create a link and someone after add other objects that appears into that search results) destinies. Thanks a lot for your time and attention... :)

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Mark ThomsonNew Here
asked in Ask the Community
Hosting group workshops

Can different teams of people work on different areas of a board simultaneously....and how do they talk to each other within their groups?

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Adrien
asked in Ask the Community
(Template) Customer Journey Map in action

Hi Miro community, I’m new here. I’m working on a Customer Success project and I wanted to know if the Customer Journey Map in the templates was documented or if someone could share how it has been operationally implemented? Thank you for your help, AA

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Kristin
Mironeer
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Niels JerlNew Here
posted in Ask the Community
Security issue: Link opens wrong MIRO session

Today I was hosting a MIRO session with 13 participants. I mailed everybody a link to the session, but one participant, and one only , ended up in a wrong session/on another board. Closing down the browser and doing it all over didn’t solve the problem. What to do? Here are two problems: 1: One of my participants can’t join the board 2: If one of my participants can join a foreign board, others can join my board. And I don’t want that to happen. Ever.

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Marina
Mironeer
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Matt Hull-TullahNew Here
asked in Ask the Community
Hiding guest comments from other guests

I would like to get my company staff to give feedback to a board but want to keep comments and cursor location anonymous. Is this possible using Miro?  

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Kate Ivanova
Mironeer
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FlorianBeginner
asked in Ask the Community
Can I link multiple child nodes to 2 parent nodes?

Is it possible to have child nodes have 2 parent nodes. In the picture, can the red connections be set? Thank you!  

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Marina
Mironeer
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MATHINew Here
asked in Ask the Community
Miro account for COVID related projects.

Hello dear, I recently heard somewhere that Miro might give a free account for sometime for those who work on COVID related projects.  Does anyone know how get at least 3-6 months account ? Thanks. 

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Marina
Mironeer
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KostasBeginner
asked in Ask the Community
How to remove "Get Jira Integration..." notification on free account?

Hi everyone, how to disable Jira connection notes in a free account? Thanks.  

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Marina
Mironeer
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Jarrell McAlisterBeginner
asked in Ask the Community
How to invite new users / do I need day pass?

Hi, I’ve seen some similar posts, but I am still a bit confused.  I am new to the Free plan, and am running a workshop with about 20 people who have never used Miro. I tried to invite a couple folks to test my board, but they never got the invite. (I sent invite via the Share button on the board). Do they have to have accounts already for me to be able to invite them? How do I invite them to my board? This is a group who have never even heard of Miro. Do I need to purchase a day pass for the participants? Thanks. I feel like I’m missing something super obvious. I’d love to use Miro for the workshop.

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ProspereauNew Here
asked in Ask the Community
Moving a board between two teams.

Hi All - I created a board under one team and I’m trying to move it to another team. I think I should be able to do it with the “Move accounts” menu item in the three dot drop down but when I activate the drop down that menu item isn’t there. Anyone got any ideas...this is currently driving me a bit nutty as moving a board between two teams should be an easy thing to do.

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Jim ButzNew Here
posted in Ask the Community
Can I link Project Insight(PI) to Miro?

We use Project Insight as a PM tool along with Miro.  We will use Miro to manage one development section of the project and was wondering if I can link Project Insight to the Miro project.  I did not see a reference to PI in the Miro integrations.

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Marina
Mironeer
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Jason YuhNew Here
asked in Ask the Community
How to unlink and link to existing item in Mind Map

I have created various items in the Mind Map mode, but I would like to unlink one of the items and link it to a different item. E.g., in the attached screenshot, how do I unlink “grandchild 2” from “child 1” and link it to something else (e.g., to “child 2” or to “mother” or to “grandchild 1”)?    

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John CamachoBeginner
posted in Ask the Community
[RESOLVED] Embedded Miro in Notion hides frame borders

Hi all   When I embed Miro into Notion, the frame borders are not visible e.g.    

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Olga SganzerlaNew Here
posted in Ask the Community
Remote one-off workshop: can I invite external users with editing rights for free?

Hi everyone - I’d like to run a remote workshop session with around 20 people next week. I am on the Team plan with just 5 seats. If I invite participants to the board for the session, will I be charged the $10 per user prorated per the time they have been on the board or is there an option to get them join for free?   Thank you

10027
Marina
Mironeer
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henrilegrandNew Here
asked in Ask the Community
Is it possible to create subgroup / breakout rooms during a video chat session?

Hello, is it possible to create subgroup during a video chat session? I would like to operate a brainstorming workshop in which 2 different groups will have to work separately.    Thanks

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Kiron Bondale
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Aleksandra DmitrievaBeginner
posted in Ask the Community
Things I save on the board (like pictures or some texts) don’t appear on my student’s boards

Hey there! I’ m a teacher of English and use Miro board for my lessons with kids. And recently it has become imposible, as the things I save on the board (like pictures or some texts) just don’t appear on my student’s boards. It started the previous week and still goes on. I tried to use different Internet navigator like Mozzila and Chrome, but it still doesn’t work. It’s just a disaster for me as I just lose the half of the lesson trying to solve this problem instead of teaching.   Please, help! (I can’t create a new board, I have to work on the same, as the children can’t access the boards themselves and I have to bother their parents every time we have to make some changes. And most of the parents just don’t want to solve my technical troubles).   Thanks in advance

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OlgaSmirnovaNew Here
asked in Ask the Community
Export as Image failure

Hi all, I’m experiencing a repeated failure of “Save as Image” function on my Windows laptop.  Once I’ve created a frame and choose Save as, a pop-up window briefly appears, it says ((modal.config.caption)), then changes to the usual Export pop-up window. However, the export doesn’t happen. Everything freezes until I reset the app.  Couldn’t find how to contact tech support. Any suggestions?

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NataliaNew Here
posted in Ask the Community
Is it possible to invite guest viewers to video chat without making them register?

Hi everyone! Is it possible to invite quest viewers to video chat without making them register? I intend to have group online lessons of English but I don't plan to make every student my team member, just a guest with the right to join the video chat and edit the board (at least write something on it). Why do you tend to use external resources (Skype) for the video conference?

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mlanders
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HamBeginner
asked in Ask the Community
Filtered ungrouped boards

Isn't it possible to search only for boards that are out of the Group? It is difficult to extract only them from the list of All Boards.

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Kiron Bondale
Natalie Larino
Mironeer
Natalie LarinoEvent Coordinator
posted in Ask the Community
Have you tried out Miro's new grid feature?

Hi Everyone! Happy Friday As some of you may be already aware of, the product team just rolled out a new feature called Grids. It’s a new widget that helps to organize content. I’m looking for some inspiration on how to implement it in my own workflow.  Have any of you tried it out? I’d love to share some ideas here. More info on Grids can be found on our blog post - Introducing Miro Grids!  

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Kiron Bondale
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Stephanie BacquereBeginner
asked in Ask the Community
Shall I create a new board or a new frame?

Hi, I’m currently designing a workshop for a client. We will have 50 participants divided into 10 groups. Should I create one board per team or have everyone in the same board?  I’m not so sure I get the added value of both options   Thank you so much for your help,   Regards

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Sean Sankey
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Scott M WaltersNew Here
asked in Ask the Community
Lock Shape Proportions

Could it be possible to lock a Shape’s proportion, but still allow it to be freely moved around the board?   Thanks - Scott

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John WhiteBeginner
asked in Ask the Community
Guest editors - chat and presenting not working?

hi all - i have a consulting package, did a quick road test today and it appears that: when i hit present, it doesn’t change guest editors screens to watch the presentation, and although i have the chat function on the lower menu, the guest editors don’t, so effectively chat doesn’t work… very grateful for any ideas!

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Jarrell McAlisterBeginner
posted in Ask the Community
Risky to use Miro with non-users?

I’m facilitating a brainstorming session for a non-profit and am considering using Miro.  My thought was to upgrade to Team plan and let them in as guest editors. The problem is that none of the 20 participants have used it, so I’m hesitant to introduce a new tool. What’s the best way to get non-users up to speed in a week? Or should I not force it at this time?

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Kiron Bondale
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