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We need to run a live Delphi session where experts' anonymous answers to questions are then presented back to them to be ranked, multiple times? Can Miro do this please? Cheers

Dear Miro,Does a data retention policy apply to the processing activity? Is there a policy document available? Looking at Enterprise Plans. Thank you! Nat

Miro will not load. Just perpetual wheel of doom.  Big client meeting today… please make it work :-) 

When we add an Azure Card to a miro board, it shows the Azure DevOps Description field of the user story in miro. We would like to also see the Acceptance Criteria field in the same card.Is this possible?

HI I upgraded my 3 boards from a free account to a paid team account - and all my boards moved over to this paid account. I want to cancel my subscription as it isnt going toprovide what I need.What happens to these boards that were imported from my free account to the paid one? I need them to revert back to the free acount intact - will they? 

I conducted a brainstorming session using the affinity diagram template but I’m having trouble decoding the results. Export gives me a flat list rather than a hierarchy. Is there any way to select a box and see all the connected sub-boxes? People drew lines to link things into clusters but I can’t follow the lines easily. Am I missing some tool to make this simple? As it stands, the Affinity Diagraming tool doesn’t work much like affinity diagraming in real life.

Dear Miro-Team, There was existing a User in our company, that created a Miro-board once, that is accessible for everybody in the domain.The user has left, and I have control over the mail address now. I just want to delete this team, because I can't administrate it, due to the fact, that only that old user is admin for it.The problem is, I can't sent a password-recovery mail, because that mail is just not arriving in the postbox. I assume, the user has altered its mail within the account to its private one, so the password-reset is not working anymore. If he did so, the access to the domain should be denied. Currently we have the situation, that a foreigner is controlling a team within our domain, what is unacceptable.  Could you pls. help us to get rid of this unwanted team and disconnect this account from our domain, due to the fact that user is not working for us anymore? Best regards...

Hey! What is the maximum of the members in one team can be on the consultant plan? 

Is there a way to create custom branded frames to place around board content? That would save so much time. I’d like my exported frames PDF to match our corporate slide design.I see that Miro has a slide template that is customizable, but that’s not much easier than using Powerpoint - I’d have to copy and format all of my board content into the slide template.

After I downloaded the OneDrive pluging and wanted to open it, this window popped up.I pressed Request Approval then this popped up:Kind of clueless what to do now.

Hi,I have a a MIRO account.We are 5 temmembers.I am confused, wo can see which boards?I want, that ONLY ME can see my boards.But it looks like that others can also see my boards.I have absolutely no control.If I go to dashboard I can also see the borads of others. Or these are our common boards.Please tell me how I can see or have control who could have access.When I am in one board, I can only see who is in the moment in the board, but not who has access.https://miro.com/app/dashboard/thanks

Hello ​​​​​​1)according to the agreement (https://miro.com/legal/terms-of-service/ ) with the user (section 2.8 point a ), transfer to third parties is prohibited.What is meant by the term "provide access to, distribute, sell or sublicense the Service to a third party"How to organize access to third parties (can there be third parties to employees of other companies?)  2) If we buy 10 licenses. how and to whom can we grant access?Only within the company for which licenses were purchased (For employees of this company?)How to organize access to third parties (employees of other companies?)   3) What purchase options are availableCompany a - you need to buy 10 licensesCompany b - you need to buy 1 licenseCompany C - you need to buy 1 licenseCan Company A buy 12 licenses and pay with an invoice?Can employees of 3 companies use licenses?How to implement a purchase correctly?

I am just getting started w/Miro and am very new to it.Here’s the situation: my agency has miro w/teams integration.I am collaborating with other individuals that are NOT from my agency.  If I create a new miro, for example to send and gather feedback from people in advance of a meeting, will it be visible to everyone at my workplace? 

By Help Center, Self-Serve Invoicing is available for Team Plan (10+ members, annual subscription). But I can’t choose “Invoice” when I try to upgrade account.There is only credit card payment Information.How can I choose Invoice payment? Thanks.

Hi – Is there a way in miro where users can write ideas privately (no one else on the board can see them) and only share it once owner of the board wants them to. This will help encourage everyone to focus on their ideas rather than being bothered by what others have to say (Similar to in-person brainstorming sessions)

Is there a way to set a ‘Home view’ or ‘Landing area’ on your Miro canvas that all collaborators first see when they open your board? Additionally is there a shortcut key (like ‘H’) to jump to that area? Thanks in advance!

I have a ‘draft’ board with a whole lot of elements that have carefully crafted internal links to other parts of the board… And now I need to copy this content to a new (already created and half full) board, while preserving those links. The copy and paste works fine, but the links are lost. 

hi, Do you have any comparison of Miro with MS Teams? I would need a short comparison to be able to buy enterprise licenses in our company. Thanks!

We would like to understand more about how non-verbal feedback from participants during meetings can help making meetings more engaging and allow to everyone in the meeting to express themselves.What kind of non-verbal feedback you expect meetings participants to express during your online meetings?So far, I noticed these things people do:— React on content (“I like the idea on that sticker”, “I don’t get what’s written there”)— React on events (“hey! glad you joined us”, “I support what you’re saying”, “I have a question”)— Express current mood (a kind of “status” letting people know how I feel right now) I feel that there’s a lot of unsupported scenarios in remote setup and I’d love to know: Do you have something to complete on the list above? What’s the most important of them all to make meeting engaging and feeling more like in-person one?Thanks!

Здравствуйте!Хочу оплатить подписку по безналу через счет ИП.Есть ли возможность сделать это без открытия валютного счета?Т.е. с выставлением рублевого счета? Чтобы не переплачивать за валютный контроль и пр. комиссии банка.

I have created a group of say 3 forms, copied that about 100 times and grouped them into larger groups of 10 -15 shapes which I again grouped all together. Once I ungrouped the large group I expected the ungrouping to occur only on the first level as it would in Powerpoint. However, every last small form was ungrouped so I need to manually piece all the groupings back together. This is hugely annoying and a time killer. How can I avoid this?If this is not a user error it’s a bug in my eyes as other software that works with groupings behaves differently.

Our Iindividual team members have been busy creating custom shared templates. Currently, all of those custom shared temples are only search discoverable and accessible from the team space they were originally created within. We know  that our Miro admin can promote these custom shared templates to company shared templates (one at a time) so that team members can search, use, and edit from any team/project location they have access to. However - We have quite a few team templates. Is there a method to bulk update all existing team templates to company templates?

I am the company admin for our Miro Enterprise and I am trying to clean some teams up.  We have projects created by people as they were learning how to use miro and now have moved roles or left the company.  How can I delete this orphaned projects?

How does one upload an .rtb file from another account into my educational account. When I try to “upload” the .rtb file (within a board), and choose Devic and click on the file - MIRO gives an error, file type not supported.