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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,440 Topics
  • 24,962 Replies
7440 Topics
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EliteNew Here
asked in Ask The Community
Is it possible to search a board by emoji?

I’m using emojis to tag sticky notes in a massive brainstorm activity.I’d like to then be able to filter by emoji. Is it possible? I guess if not, I should be using tags instead but it’s not as fun or easy.If not possible, is it something that may be possible in future? Thanks!Elite

3
Manouska J
Mironeer
8 months ago
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ue7Beginner
asked in Ask The Community
[RESOLVED] Duplication issue for mindmaps

I tried to duplicate the mindmap I had. The goal was to get two people to work on two mindmaps at the same time.However the copy version appears to be a static object that doesn’t allow branching out. That is no “plus signs”What’s wrong here?Also, is there a way to get two central nodes for a mindmap?

23
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4 years ago
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lenBeginner
asked in Ask The Community
Personal dashboard showing instead of my work dashboard.

It doesn’t matter which browser or laptop I sign in on or which account I use, I only see my personal projects (in a free miro account). I should be able to see my work projects and teams when I SSO for work - but I only see my personal projects.Ideas?

7
L
4 years ago
S
Scott PriceNew Here
asked in Ask The Community
Please provide documentation supporting the accreditation of your institution?

I teach in a public school and am not sure what they are asking about (Please provide documentation supporting the accreditation of your institution:) as I am applying to Miro for Education. For supporting documentation of employment, I uploaded my contract. 

3
Robert Johnson
4 years ago
J
jamesfishNew Here
posted in Ask The Community
[RESOLVED] Export (frame) as Image often captures title of frame below target frame

See bottom left of this exported image.To avoid this, I need to zoom in so that the floating frame title does not overlap the frame selected for export. Not a dealbreaker but kind of annoying especially if I’m bulk exporting a number of frames from a zoomed out view.

1
Marina
Mironeer
3 years ago
N
Nick LockeyBeginner
asked in Ask The Community
Including sidebar notes in a template

Hi, I’ve created a workshop agenda ticklist in the notes sidebar of my board and I want to include it in the template I’m creating to share with my team. However when I go to ‘save board as template’ these notes aren’t included. Am I missing something? Any help is much appreciated!I’ve got team member access but not admin access - the team in on  the ‘Teams’ plan.Ta Nick

3
mlanders
4 years ago
Andrea de Wattignar
Andrea de WattignarBeginner
posted in Ask The Community
Cost of Day Passes is getting out of control - best practice advice please

Hi Community,A brief history on our set up:We are on the Business Plan and have Day Passes enabled. We also have SSO integrated and I am the Company Admin licence holder.My business unit in our large organisation funded Miro for our own use, and we have made Miro available to anyone else in our organisation, as long as Board Owners fund the licences consumed on their boards. With the SSO set up, anyone in our organisation (approx 4k employees) is able to activate an account. As our employees are discovering that Miro is available, I am rapidly receiving more notifications on a daily basis that individuals have activated a Day Pass and at $5AUD/person/day we are now spending hundreds of dollars in addition to our Full licences for what appears to be people simply satisfying their curiosity.I have put a feature request in to Miro to ask that Company Admin holders are able to see a list of all projects and boards created in an account (not view board content unless I've been invited - jus

8
J
3 years ago
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Kate HBeginner
asked in Ask The Community
Database shape not working

Tried to select database shape from all shapes menu.  Dragged it onto the board, briefly saw a very flattened database shape, then it became a plain rectangle.  Cannot get the traditional ‘can’ database shape onto my board no matter how many times I try.

2
R
3 years ago
S
Soyeon ParkNew Here
asked in Ask The Community
Copy and paste entire elements to a different board?

Hello, I mistanekly created a new board on my team’s board and I have been adding a lot of information there. I want to copy and paste the entire elements to my different Miro account. How can I do this? I’ve tried:Created a new team board under my name and copy/paste the elements (under same email address, but didnt work) Went to this page and tried the author’s methodsI really dont want to add hundreds of stickynotes from the scratch. Please help. Thank you. :/

1
Robert Johnson
4 years ago
K
KaisuNew Here
asked in Ask The Community
Customize sticky note and CSV file

Dear Sir/MadamI am very impressed Miro and want to use it deeply. My questions are the following two.Is it possible to make a custom sticky note. for example, as you can see the attachment, we want to use this type of card.This was made by combining several sticky notes. But I want to ask if we can make this card as one item once we request for customizing?Is it possible to change the way of CSV files are saved?When I try to save the Miro file as CSV, I can see it is saved in the Excel file in order from the object on the left. But is it possible to change the order of saving in this CSV file by adding tags.?I hope you will help me soonthank you very very much. 

1
Robert Johnson
4 years ago
D
Drew LeungNew Here
asked in Ask The Community
Batch download images

Is there a way to batch download images from my boards? I’m using Miro as a moodboard, and it would be helpful to be able to select and batch download images not in board format.

6
D
3 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
asked in Ask The Community
Side toolbar not loading in publicly shared View only board

This is not impacting me in any way, but my inner-nerd is curious as to why this is happening.Someone has shared a board publicly in View only mode. When I load this board (both while signed into a Miro account or from a private/incognito browser window), I can see the side/vertical toolbar, but I cannot see it in my similar test.The board where I can see the side toolbar: My test board - https://miro.com/app/board/o9J_kmByH5Y=/ : I mean, it starts to load, but then disappears: Has anyone seen this before? Any ideas as to what condition(s) may be causing this? All I can think of is that I this board is perhaps using a different codebase.

3
Robert Johnson
4 years ago
C
ConorNew Here
asked in Ask The Community
How to use miro in more than 1 team in microsoft teams

Hello everybody.Forgive my ignorance I am remakably new to this.So I am  teacher and we are using microsoft teams.  I teach on a number of courses which do not interact with each other.I have set up 1 board for my radio class abd all seems good.  except now I want to set up a new board for my Digital Media class.However I dont seem to be able to be able to leave my radio goup and make a new board under the team of Digital Media.I may have set up my prifile wrong maybe.I was aiming to have different baords for different classes.Again aplologises if I have not explained myself clearly. Hope to hear back from you soon.Cheers.

2
C
4 years ago
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Uma AwasthiNew Here
asked in Ask The Community
Miro Admin Tools?

Can we change the miro set up and not assign full license automatically? Can admin decide what kind of access should be granted to requester before inviting?  The request came from miro, is there any ‘inbox in miro”  for admin so all request can extract in CSV file instead of going through email notifilcation email? 

1
Marina
Mironeer
4 years ago
G
Glenn ShuksterBeginner
asked in Ask The Community
Can separate nodes in MindMap join together to one node

MindMap is great, however I could not see a way to join individual nodes together. (see image)Is that possible?  

7
S
5 months ago
D
Drew QuiringBeginner
asked in Ask The Community
Problems reassigning nodes

I’m having problems when I try to reassign nodes using the click+Ctrl and drag method.First, I have a tremendous difficulty in getting the migrating node to latch onto the specifically desired element, and then it doesn’t seem to terminate its migration when I let go of Ctrl and the mouse clicker; instead, it hovers indefinitely and continues to oscillate between attaching to other nearby elements for a significant period until it decides to eventually ground itself, which is many times in attachment to the undesired element. So, I’m back to square one. Even in the event it does latch onto the desired element, there is still considerable time wasting as it hovers at its own leisure before finally committing.  Am I doing something wrong or is there something I can change? THanks!  

5
M
2 months ago
M
Merve Nama UNSACNew Here
asked in Ask The Community
Can we stick the icon inside the board so that they can move together?

 

1
Robert Johnson
4 years ago
J
James McElroyBeginner
asked in Ask The Community
"Show grid" feature (not grids tool)

Is it possible to snap objects to the grid that’s shown when you toggle on “Show Grid”?I can’t find any info about this feature (all of my searches bring up info about Grids, which is the table-like tool).Thanks.

3
Robert Johnson
3 years ago
R
Richard BrewsterNew Here
asked in Ask The Community
I can't edit my whiteboard

I have created 2 whiteboards using the free version of Miro. The first was a test. The second was a process mapping exercise carried out with my team mid July. We need to do a follow-up session next week and when I open Miro in teams I get a message saying that ‘your Team has reached the free plan’s limit - only the 5 most recently created boards will be editable. I have deleted the test version. No one else in the team has created any other boards so I can’t have exceeded the limit? My organisation is saying that they are unwilling to pay for an upgrade right now but I don’t understand why the free plan is restricting me.

4
Robert Johnson
4 years ago
J
JessieBeginner
asked in Ask The Community
Can you create a template and use that as the cards for the Kanban boards?

Just wondering if once you are on the paid version you are able to create a template and use that as the cards for the Kanban boards?

2
J
4 years ago
D
Daisuke IkedaNew Here
asked in Ask The Community
Can we take over to the new team?

There is our team currently managed by other members. I'll be the admin in terms of payments, so create a new team. Is it possible to take over the data with the current team members?

2
D
4 years ago
J
Jason KehrerBeginner
asked in Ask The Community
(Consultant Plan) Move Project from one team to another...can it be done?

Hello!We’ve throughly enjoyed using Miro over the past few months and our usage has only skyrocketed as most people and teams discover new ways to apply the tool.As our usage has increased, so has our organization. We now have Teams set for each Business Unit and Projects and boards within...we do have some straggler users and projects that we would like to re-organize into the new structure. Is there an easy way to take a project (with several boards within it) and move from one team to a different team?Thanks in advance!

3
Robert Johnson
4 years ago
M
Mo HamzianNew Here
asked in Ask The Community
Sharing Boards with other Teams

Hello Miro Community, We have a question, which may be simple enough (but puzzling for us). We started with a Miro Personal a/c and created boards with content. We have now formed a new Company wide Team, and wanted to know how we would migrate the board/s & content from Personal account to our Company Miro account? Many thanks, M.

4
F
2 years ago
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Hendrik Jan TroosterNew Here
asked in Ask The Community
Large incidental groups involvment

I wonder how I can Involve large groups that I facilitate. I’m the only one with a payed membership.That’s the whole reason that I became a member. If all the participants have to pay, this is not working for  me. I hope I’m wrong...

3
H
4 years ago
T
Tomas CarneckyNew Here
posted in Ask The Community
'Password exceeds length' message wrong

I tried to sign up for an account using a long password, but it failed and the message read something like “Password can not exceed 60 characters”. That message is wrong, I tried with a 60 character password and it still didn’t work. The password can not exceed 59 characters. Please fix the logic or the error message. Thanks.

2
Marina
Mironeer
4 years ago
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