Hi all, I’m experiencing a repeated failure of “Save as Image” function on my Windows laptop.
Once I’ve created a frame and choose Save as, a pop-up window briefly appears, it says ((modal.config.caption)), then changes to the usual Export pop-up window. However, the export doesn’t happen. Everything freezes until I reset the app.
Couldn’t find how to contact tech support. Any suggestions?
I just tried this with two separate boards which had frames with images, text boxes and a few other shapes in them and both JPG and PDF exports worked fine on my Windows laptop.
Is there anything “special” about the frame you are trying to export?
I did not get the pop-up window you mention either…
Kiron
Thanks Kiron!
Meanwhile I figured out this only happens in the app. Web version works fine. I should probably reinstall the app.
Is there a way to report this bug?
I just tried it in the Windows app and got the same result - the spinner keeps spinning after requesting the export in JPG format. You should submit a support ticket here https://miro.com/contact/support/ - as there is a viable workaround (i.e. exporting it from the web browser app) that should be workable in the interim.
Kiron
Hi, I’m also experiencing this for all image resolutions and PDF export.
I am a team user.
Hope this get’s fixed soon.
Dan.
Now i have a troubles with “export as image” on the MacOs - in the menu i can choose only “pdf format”. On the Window it’s normally works
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