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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,700 Topics
  • 25,956 Replies
7700 Topics
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matsudaBeginner
asked in Ask The Community
Can users invited to the board by email be able to edit for free?

Will I be charged if I invite an external user by email?Also, can invited external users edit the board?We are currently inviting external users to edit with URL links.I was told "I want to check the change history", so when I looked up the method, it seems that it can be used by users invited by email.However, I'm not sure if it's free for users invited by email.The problem is that you can't edit it even if it's free.I don't want to use the 1day pass.Please tell me the detailed person.

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3 years ago
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Ally Jina KimNew Here
asked in Ask The Community
Max Number for guest editor

Is there any max number for guest editor to have a board? I’m planning to have a ideation session with more for 300 people, with 1 board. How do you think? do you have any experience for that?   

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3 years ago
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Beatrice KrauseBeginner
asked in Ask The Community
Presentation Mode | Frames bleiben hängen

Hallo ZusammenIch möchte den Presentation Mode nutzen, um mehrere Frames hintereinander (ähnlich wie Powerpoint) anzuzeigen. Aktuell funktioniert das aber nur, wenn ich auf den Vorwärts bzw. Rückwärts Pfeil klicke. Nutze ich den Presentation Mode bleiben manche Frames halb hängen. Seht unten  Ganz am Anfang vor ca. 2 Monaten hat es noch tipp-topp geklappt und ich war ganz happy. Jetzt  bleibt es immer hängen. Was muss ich ggf. bei den Frames beachten? Ich habe den Browser auf 100% eingegestellt und auch schon verschiedene Browser versucht. Bei allen das gleiche Problem.Wisst ihr Rat?Herzlichen Dank & GrüsseBeatrice 

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3 years ago
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xterixBeginner
asked in Ask The Community
How to auto-update an embedded Google Sheet?

hi everyone, i have successfully dropped in my google sheet into my board and i would like it to auto-update the info whenever there are changes without needing to press the update button is this possible?is there a workaround? thx, x

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3 years ago
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JustapersonaNew Here
asked in Ask The Community
Q: what's it called - share by link > default view?

Sometimes (not always, not when I try) … when I share by link, I am asked to set the focus that other people who visit the board will see. (e.g. Zoom in, pan left… this is what I want them to see when they first open the board from this link.)First, what is this feature called so that I can search for it in the (dense) user manual?Second, can I change it? Can I create 2 links that have 2 different focal settings?Third, I created a link with and set focal settings (included Frames 1, 2 & 3)… and then moved a few things around, created Frame 4, and now it is focusing on Frame 4 (the wrong thing). … What are these “Focal Settings” keying off of / tied to? (Fwiw, I know I can open a Frame’s details and get a link to it.) Thank you

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3 years ago
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jcalegreNew Here
asked in Ask The Community
How to work with iPad and desktop with the same single board

Hello,I’m using Miro in my iPad and created one board. But when I log in using my same Miro account in the desktop version I cannot see the board I created in the iPad.  Is there anything that I’m missing to work on the same board back & forth between the desktop and the iPad?J.C.

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3 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask The Community
Google Integration - Can't Sign In to Google to edit docs when using the App

I have google Drive integrated with my Team group and boards. I have added docs and sheets to a board and I can edit those documents when using Miro in a browser, but not when using the App. I can open the google doc in the App, but I am only a viewer unless I sign in. But the Sign In button won't work. It turns from blue to a lighter shade of blue and nothing else happens.Has anyone else had this issue and resolved it?  

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Brian Fulghum
3 years ago
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Xennlo ManagementBeginner
posted in Ask The Community
Unsupported Files Issue

We are new to Miro. We are trying to upload JPEG files from Google Drive and from personal computers to create a mood board for the product team. We are getting an error message saying that these files are unsupported, although the files meet all the qualifications for supported files. It seems as though some of the jpeg files are supported and others aren’t. Please advise.

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3 years ago
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camposjulianafBeginner
asked in Ask The Community
Type vertical text in a table

I wanna type in vertical at the tables, like the swimlane diagram template.

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3 years ago
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Bas van DijkBeginner
asked in Ask The Community
Share a specific board view?

Hi, I have a question: is it possible to share a specific board view with my team?So: we have a very large board and I have added a frame with content somewhere. i want to send a link to the team ‘look I have added content here’ such that if they open the link they will see the newly created content and not the default view of the board.Is that possible? If not this is a feature request :-)Many thanks Bas

73773
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3 years ago
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FedorNew Here
asked in Ask The Community
how to avoid arrows crossing?

Can arrows be parallel?And if they can, how to do it? Arrows should be attached to objects like this: 

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3 years ago
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Stina DunlopNew Here
asked in Ask The Community
Limit who can create boards?

Hi, I’m trying to figure out optimal settings to ensure boards can’t be shared outside our team by anyone other than Team Admins. It’s likely to be Team plan that we upgrade to if I can come up with a plan for this. I know I can prevent anyone but admins adding members to the team already so that’s fine. We’ll have 2 team members who won’t be admin and will need to be able to edit boards but I don’t want them to be able to share them. I believe, on the Team plan, I can restrict the sharing ability on boards I create but, if they create one, they’d be the owner and I can’t control the sharing settings. Assuming I’m right about that, is there any way I can prevent them creating any boards and have them request a new board be set up if needed?

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3 years ago
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Anthony MarterBeginner
posted in Ask The Community
Using the Miro Surface Hub app?

Hey all, has anyone successfully used the Miro app on a Microsoft Surface Hub (the giant expensive touch screen thing)? Have managed to get our IT team to install the app on our Surface Hub, but unclear on how to get it to log into a Miro board and/or how to get it to display Miro boards that are associated with Teams meetings.So if anyone who has used it successfully could chime in with the basics of how they got it working it would be appreciated - I couldn’t find any basic how-to info on the Miro site.The workflow I tried was:Join Teams meeting from the Surface Hub (where the device was invited as a participant) Open Miro app from list of apps (the Surface Hub equiv of the start menu) Miro app opens, but displays a blank (white) screen with no option to log into a Miro account

9203
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3 years ago
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SurabhiNew Here
posted in Ask The Community
My coworkers cannot signup for Miro

Some of us in my organization can login and access Miro. But some aren’t able to signup. Sign-up link takes the email ID, user name and password and directs into a Single sign-on page which does not belong to my organization. Sign in without SSO is not working. Any ideas on what maybe the issue in signing up? Thanks! 

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3 years ago
Roger Leite
Roger LeiteBeginner
asked in Ask The Community
Why do I need to zoom and rescale every time that I ctrl+v an image?

This is a very annoying repetition that I have to make all the time during studies. When I take printscreen (windows+shift+s) and try to ctrl+v it on miro, it always make a tiny image (see 1.a) which I have to zoom in (see 2) until the scaling corner circles appear (see 3.a), and then scale it until the size of the others (see 4). It is like 10+ extra interactions that I have to do. When it is part of my board construction, it becomes a very annoying task. Honestly speaking, it looks like that the UX Designers did not cover this common scenarios. Potential solution: Take and average size from the elements in the screen and plot the ctrl+v image in a similar size WITH the scaling corner circles. 

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Roger Leite
3 years ago
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TungNew Here
asked in Ask The Community
Request for reset Miro account

Hi,I have an issue with the Miro account. The employee used Miro account ( admin rights) but now he already leaved our company. I tried to reset his account but it seem not work ( not received any acknowledgment from Miro). Iam not sure Miro had policy to disable account that long time have no active. Please help me to resolve this issue.Thanks and regards,TT

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3 years ago
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Carien de HeusNew Here
asked in Ask The Community
Missing tabs recently in Miro desktop app Mac

I’m heavily using Miro desktop app on my mac so I can have multiple boards open at once. The tab feature seems to be missing in the newest version… I have to search through all my boards suddenly. 

1733
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3 years ago
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jordan pessoNew Here
asked in Ask The Community
im the board owner but i cant change anything!

i dont know what to do and how to fix it 

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3 years ago
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JohnKNCBeginner
asked in Ask The Community
What if I don't want text automatically converted to a hyperlink?

If I’m doing a business process diagram and want to suggest that a user might, for example, browse to http://MyExample.com (← like that) the interface automatically converts it to a hyperlink so if my poor audience members click on it accidentally, they’re locked up for 90 seconds waiting for their browser to time out.Then there’s no clear way to remove the hyperlink or otherwise prevent the behavior.

5004
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3 years ago
mlanders
mlandersExperienced Community Member
asked in Ask The Community
Urgent help needed - Linking for a template

Hi,I created a board - have linked different sections and parts of my board.Everything works fine.Every link does what it should. But  … when I create a template out of my board  the links are absolute:They open the old board which I used for creation of the template. How can I make that the links only work inside of the board seperately inside my template without going into my old board …BestMichael

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mlanders
3 years ago
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Dorian LairNew Here
posted in Ask The Community
My board disappeared after i enabled SSO and was merged with my org (Lululemon Enterprise)

My board disappeared after i enabled SSO and was merged with my org (Lululemon Enterprise). I was originally part of a different team (EANA). Why did this happen and where id my board go :( I believe this was my old board but i cannot tell:  

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3 years ago
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Rachel ClaytonNew Here
posted in Ask The Community
Business partners splitting up - how do you access boards still?

Hello,My business partner and I created a Miro account with her being the ‘owner’. We are now splitting up the business but I would still like access to the boards we have created. What’s the best way to get access to the boards but so we are not updating the same ones? i.e. should I set up a new account, can i then copy the boards to my new account and then create a duplicate so they are new boards rather than the one’s she has access to? Any ideas on solutions to this would be fab as we would both like access to the boards/maps we have created for our business/clients in the past? ThanksRachel 

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3 years ago
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KristofferNew Here
asked in Ask The Community
Is there a limit to how many people (editors) you can invite to a board on a free plan?

Hi,  As the title suggests im a bit unsure of how many team members/editors you can add to single board on a free plan?     

29766
K
3 years ago
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SldrknNew Here
posted in Ask The Community
Question for colleagues in China - Miro training video

Hi all, we just found out Miro from Microsoft Teams App. We really loved and planning to request a premium account from our manager. But there is a problem regarding the training videos on YouTube. My colleagues in China have no access to YouTube and cannot watch the videos. Do you know how to find Miro App training (30 mins training) except YouTube?

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3 years ago
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Avetisov ArtNew Here
asked in Ask The Community
Unable to recover board

Hello everyone. I have some problems, accidentally deleted my board. Try to fix that, I read manual, but I haven't link to recover only text Go to all board. 

553
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3 years ago
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