Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,323 Topics
  • 24,475 Replies
7323 Topics
S
Sara de HondBeginner
asked in Ask The Community
Scaling of Shape borders

Hi,The frames for shapes  don’t scale proportionally when I resize. Resizing to small makes them wide and resizing to big makes them small. This makes iit annoying to resize and scale as I need to adjust things or require everyone to work at 88 % zoomed in.Here is a video of scaling frames for different shapes: 

1
Robert Johnson
3 years ago
S
Sara de HondBeginner
posted in Ask The Community
Scaling connection lines/arrows

Hi,  I have an issue with the connection lines and arrows. When scaling higher than a certain percentage, the lines grow and arrowheads grow thinner and thinner in width proportionally. And when Ii scale it smaller, the line grows wide proportionally. A wish would be: when I scale my connection line (with arrowhead) it stays the same width in proportion to it’s length. Here I go from 80 % zoomed in to 11 % zoomed out and back again:  

11
Jan Holzer
7 months ago
H
HenkBeginner
asked in Ask The Community
Is there a limit on the number of cards in a kanban board? No longer possible to create extra kanban cards.

After creating the board and collaborating on it, it was no longer possible to name cards. Occasionally it  worked, but 99% of the time I tried to add one no text could be filled in.Cards could be added but text input was impossible. Cards could be opened in the detail view, it was possible to edit the title and description, but those could not be saved. 

2
H
3 years ago
K
KJEFNew Here
asked in Ask The Community
Multiple Pages

Is there anyway to add multiple pages with the upgraded version of Miro? I don’t want to upgrade unless it has this feature. 

1
A
1 year ago
Randy Fisher
Randy FisherBeginner
asked in Ask The Community
The Board icons are too small; how do I get it so I can see them

Hi - I see the notice to resize my screen from the browser - but I have done this repeatedly and the icons (sticky notes) stay the same size. I can’t find a control in Miro to adjust this, and I can barely see the text in the sticky notes - on my 24” screen.It’s probably a simple thing - can you help? Randy

6
Robert Johnson
3 years ago
Lauree Schloss
Lauree SchlossContributor
posted in Ask The Community
[RESOLVED] Text alignment bug

My text layers shift around when I close and reopen a board.  I am very OCD so I keep having to fix their placement!I will put the text here: And then it will shift to being here: I am 100% confident that no one is accidentally moving it around.  

15
F
1 year ago
F
Freya.GNew Here
posted in Ask The Community
Sticky notes disappear & mouse cursor doesnt show for others

Dear all,I have a colleague from whom I cannot see the mouse  cursor when he enters my board. Have this ever occured to you?Furthermore, his sticky notes disappear after he pinned them on the board.Can anyone help?Many thanks and best regardsFreya

3
Robert Johnson
3 years ago
B
Bennie NaudeContributor
asked in Ask The Community
Export board from paid account, then import into paid account later

Hello everyoneI currently have a paid Miro account.  I want to export a board, then let the account go, i..e stop paying.  I’d then like to use the exported board in a new, paid account, that will be set up by a customer in a few months’ time.How can that be done?Thanks

2
B
3 years ago
X
Ximo MasipNew Here
asked in Ask The Community
Change from view only in a board, free plan

Hi, I am a free plan user and I just changed one of my boards (within the board) to view only. Now I don’t find to change from view to edit :( Is this a bug? Can anyone help me to recover the editable version of the board? Thanks a lot

1
Balazs Kadosa-Kiss
Mironeer
3 years ago
T
Tao LianNew Here
asked in Ask The Community
What would happen when SSO and Login with Google are both enabled?

Hi guys,  I just done my first SSO integration on miro and noticed after SSO enable. The option of “Login with Google” still available in user profile. What would happen if I enable it? Will I be able to login with google as well as SSO? If so, it sounds like a security hole.

2
T
3 years ago
G
Gaia GrantBeginner
asked in Ask The Community
Signing in with a name. Where is the “Hey! Introduce yourself on a board" gone????

Where is the “Hey! Introduce yourself on a board" gone???? See picture attached?We need people to give their names without being forced to sign up (of which many are hesitant to do given the privacy issues) 

3
Robert Johnson
3 years ago
A
Amy JudahBeginner
posted in Ask The Community
Question about auto-sync

Hi there!I was wondering if we can manually sync our board instead of automatically doing that. I have found myself in the middle of recording on screencastify and the board starts syncing. Obviously while it is syncing I can't continue my lesson and time is limited. Any ideas?TIA,Amy

4
A
3 years ago
K
Kenji LefèvreNew Here
asked in Ask The Community
Copy / paste text in kanban cards not working

HelloIn a kanban card description the copy/paste text does not work which is a shame since text is supposed to be quite long here. Things I’ve tried:cleared the cache for miro.com logged in / out Note that copy paste on board item is working.Anyone idea is welcome !

4
A
3 years ago
Z
Zach LuteNew Here
asked in Ask The Community
Word-wrap related crash in MS Store Miro Windows app when typing at the end of a line after backspacing

I am experiencing an easily reproducible crash when using the Windows app and it appears to be related to word-wrap happening on a Note and then typing at the end of the line after backspacing. This happens to me many times every day (I presume because I am a terribly inaccurate typist) and is incredibly frustrating.To reproduce:Create a new note on a board. Type “Uses Duo Heir” (this should wrap to three lines). Realize you’ve once again mistyped ‘hierarchy’. Hit backspace three times. The line will now unwrap back to the second line. Type ‘i’ in an effort to actually spell a word correctly. The app will freeze up and then crash.Please let me know if there’s a better way to report this. It’s slowly driving me mad.

4
Robert Johnson
3 years ago
J
John ClarksonBeginner
asked in Ask The Community
Can I set daily update notifications for members of a board to notify them of changes?

Hi all,We would like to provide Board update notifications to team members every day, so that they can view changes, even if they weren’t available for the watercooler meeting that morning.  Is there a way to do this please? Thanks in advance! John

3
Robert Johnson
3 years ago
Michael Dunlop
Michael DunlopContributor
asked in Ask The Community
Non Admin joining people to the Team

Hi PeopleWe have a Team plan, with 20 seats. Some seats are vacant. Recently a non-admin team member invited some new users to a board. They were automatically granted 7-day free trials that converted after the 7 days to full team membership, taking up the vacant team seats. This happened with no authorization by any admins. Is this correct behaviour?We also have some team members with Free licenses. I can’t recall how they were invited (and why they were treated differently from the folk above). Do those free members have the same access as any other Team member?Finally, on a Team plan, is it possible to invite free members to just a project or a board, or is membership only available to a Team. We typically want invited users to have edit permission to the relevant boards, but often don’t want them to access all the boards shared among the team. CheersMike 

5
Robert Johnson
3 years ago
Marne Maykowskyj
Marne MaykowskyjMiro Hero
asked in Ask The Community
How do you all manage temporary teams?

I have multiple clients whom I create Miro boards for where I facilitate experiences with them. These are temporary teams. I wouldn’t want to add licenses for these folks, nor would I want to give them day passes as we are working on a project together from 3 weeks to a full year.We are using the boards with the general public, so I often have to lock access while I am working on the board - I would like to allow access for my temporary team while the boards are locked to the public, but again, full licenses for these folks nor day passes seem to fit the situation.Additionally, I would like my collaborative clients to have team capabilities without full licensure or day passes.How do you all manage these “relationships”? Do you just allow them as guest users and use passwords to lock boards to the public? Or do you pay for a full day pass every time they edit your shared boards?Thanks in advance for any insight / best practices!

1
Robert Johnson
3 years ago
S
Sasha55678568Beginner
asked in Ask The Community
Scale

Something has changed in the settings, and now the step with which the scale of my board changes is just huge. What is interfering with the work

5
S
3 years ago
Luke Flegg
Luke FleggBeginner
asked in Ask The Community
Is there a workaround for this?? private frames

Hello!I submitted a feature request but am curious if other users also want this + if so, what do you currently do when you want colalborators to brainstorm something individually (without influencing each other) before coming together to share their ideas?https://community.miro.com/wish-list-32/countdown-timer-feature-hide-collaborators-activity-until-timer-ends-4595

3
Isman Tanuri
3 years ago
J
Jamie BridgesNew Here
asked in Ask The Community
Unable to Create Miro Board / Team

Hi all,I was invited to Miro, and put into two different teams. My profile doesn’t have premium.For some reason I now cannot create a board of my own, as I can’t “escape” the teams I’m on - each time I try to make my own board, it assumes I’m doing it as part of the other teams, rather than a personal board?

5
F
3 years ago
S
Sara de HondBeginner
asked in Ask The Community
Curved or circular text

Hi,I would liked to curve my text so that it would follow the outline of a circle. What I can do now is this: Uncurved textAlternateively, be able to make a png picture of a curved text in Word and then import it as a picture file. Then I could possibly make it wok even though it’s a work around.

2
S
3 years ago
J
jtkExperienced Community Member
asked in Ask The Community
How can I make this pop-up stop?

Can I make this pop-up not show up? Am I the only one that feels this is unnecessary and invasive on Miro’s part. There is already a prompt at the top of this board to sign up for Miro. I am trying to work with a client live and this pops up. I am talking to a client about MY project. This is not about my client using Miro. This is about me - a paying client of Miro, trying to use the tool that I pay for to work with a client. It is inappropriate for Miro to thrust an advertisement into my private client session. This does not take into account that there is no way for my affiliate number to be added to it.   

2
J
3 years ago
R
Reid AlmåsBeginner
asked in Ask The Community
User Administration

HII want to remove some Active users from the Team. Will their Boards be deleted if I delete a User?What happens if I make them a “Non Team User”

7
R
3 years ago
J
jtkExperienced Community Member
posted in Ask The Community
This is confusing to me.

This icon needs to have more emphasis. Maybe something that lets a 1st time Miro user that they have choices.I use a mouse but Miro always auto selects Touchscreen for me. I do not operate my laptop by touchscreen. Relying on a 1st time viewer to know what that icon is for is a leap of faith. Maybe this should pop up to give viewers the option.  

1
Kiron Bondale
3 years ago
J
jtkExperienced Community Member
posted in Ask The Community
How to stop viewers from selecting something?

I just want viewers to view. I do not want them to be able to select an object and have it outline. They can “see” the work. Is there a way for this not to happen? I noticed this because I can not click a link. Instead, I am selecting the outline of the text instead of the link. So not being able to click the link is my other issue. 

2
J
3 years ago
Terms & Conditions