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Wrong payment amount

  • March 24, 2021
  • 1 reply
  • 103 views
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Hi, I'm DanielI've been using Miro for a while and decided to buy a 15 dollar subscription. I don't know English very well, but a charge of 126 dollars came and this is incorrect.I did not intend to add members to the team, but only viewers.Please return the amount and charge only the $ 15 subscription fee, as I need the money.I can't find email from the billing team. Help meSorry for the inconvenience and I will pay more attention to this, but please return the excess amount.ThanksDaniel
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    1 reply

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • March 24, 2021

    @Daniel Páez - Hi Daniel. Billing issues should be directed to the Miro support team. I have converted this post into a support ticket. You should receive an email that a support ticket has even created. 

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