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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,796 Topics
  • 29,410 Replies
8760 Topics
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debbie
asked in Ask the Community
Why is it rocket science to figure out how to select and move a single object???

None of these tips work, unless I need to write some javascript code to enable a simple feature as to moving the sticky notes or any other object that I am putting on my board. Ridiculous. I am about ready to just do this on Figma. The templates make no sense (journey map, user map, affinity map) none of which are aligned to how I would actually use them.   

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ohislabNew Here
posted in Ask the Community
Is creating developer teams free on Miro?

important question for me...if someone knows please answer

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Daria FrettoBeginner
posted in Ask the Community
Add specific dates on board

Hi! I would like to add 12 dates to the board and then have a kind of grid under it! (It’s to plan screenings during a film festival)And I was wondering whether this can be done automatically? And then I also have a newbie question: how can I resize the post its to exactly the same as the cells in a table (or viceversa)? Thanks in advance!Daria

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Stephen WingertBeginner
posted in Ask the Community
Miro Windows App hosting in Citrix Workspace

I am working with my Citrix administrators to provide the Miro Windows app from Citrix Workspace’s Apps. A Citrix Workspace user can launch the Miro Windows App, but cannot get past the SSO authentication.Following successful authentication, the “Signed in Successfully” browser window does not transition back to the Miro app and the “Open Miro app” button is unresponsive. The Miro app stays on the “Redirecting to SSO Provider” screen. Clicking the “Back to login” link takes you back to the login screen.Has anyone in the community successfully installed and launched the Miro Windows app from Citrix Workspace?

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Tomoko Kii
Mironeer
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RionBeginner
posted in Ask the Community
I want to change several text / plz resolution

 after Duplicate main mapone touch All ‘CC’ Text → change ‘TT’How can I change the same letter at once? I don't know how, so I'm changing it one by one now.plz comment resolution  

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Mironeer
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Siobhan FlynnNew Here
posted in Ask the Community
Enforce Brand Guidlines?

Hi all,Other than creating a custom template with a brand-formatted ‘slide’ if you will for internal presentations, is there any other way I can enforce brand colours and guidelines in Miro?

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Amina from RussiaBeginner
posted in Ask the Community
'Double tap to add the last object used' feature is not working anymore

Help me out someone, please!I’ve been using Miro for half a year now, everything worked smoothly, but 2 days ago I accidentally did something, and NOW the ‘Double tap to add the last object used’ feature is not working.Now, if I double tap on the board, nothing appears, neither the T for the text, nor squares or stickers. How can I have that function back? Please, I hope someone knows.Thank you <3

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PimBeginner
posted in Ask the Community
Restore board deleted user

Hi community!I deleted an old user, which also led to deletion of his boards. We're on the Free plan.We still have the URL, screenshot shown below.I found https://community.miro.com/ask-the-community-45/deleted-user-also-deleted-boards-4116 and https://community.miro.com/ask-the-community-45/deleted-user-ends-up-deleting-board-2015. For our team, and myself (Admin) there is no trash can showing (screenshot).As far as I know, the his old boards were transferred to me.   

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Robert Johnson
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Jayesh JoshiContributor
posted in Ask the Community
My Miro access has reverted to Miro free

My company is using SSO, therefore I assume we have a Premium Plan. I am assured by our IT help desk that I am a licensed user on Miro.Until recently upgrading the Chrome to version 103.0.5060.114, I used to have access to create boards etc, lock boards, grant access permission(s) etc. ie a lot more features/control then on Miro free.Now I only have access to Miro free ie I urgently need support to resolve this issue as we need to plan for the next Product Increment.FYI – I have tried the following, however the problem still persisting:Logging out of miro, Stopping/Restarting Chrome, using a different browser, rebooting my laptop

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IraBeginner
posted in Ask the Community
How to keep the color of a card chosen for that swimlane on a Kanban?

Dear colleagues,We are using Miro Kanban with several swimlanes, and for an easy visual differentiation we have setup a dedicated color to the cards in each swimming lane. However if I click “+” to add a card on a certain swimlane, it will not keep the color of the card above it but will use the latest color I selected somewhere on another card (if I am lucky to work on the same swimlane the card will be added in the same color, but normally I would need to manually switch the colors). If I duplicate a card - I will need still to do some manual work by e.g. removing tags or so. Is there a way to setup the Kanban in a way that when I add a card on a swimlane it will keep the color of the previous card on that swimlane? An image attached to illustrate: where the black arrow is, I would like to click and get the navy colored card as the above and not yellow (last color used somewhere).Thank you!  

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Patrizia LunaBeginner
posted in Ask the Community
Names of 4 tool bars in Miro

What are the names of the 4 tool bars in Miro called? In each corner? 

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Philip DeLucaBeginner
posted in Ask the Community
Resize some text, but not all, when adjusting font size

I want to resize some text in a shape, but not all of it. I don’t want to create groups of shapes if I can avoid them, since editing becomes more difficult and time consuming.I have a shape with two lines in it, let’s say: MaryWick I want to emphasize Mary, like so: MaryWick When I select Mary and resize it, the box’s contents enlarge, like so:MaryWick I don’t recall this being a restriction in any but the very earliest of flow chart/presentation apps.

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Kiron Bondale
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Robert BrueckmannNew Here
asked in Ask the Community
Become team admin

An ex-employee previously created a team for our company but we never actually ended up using Miro.  We are now being brought into an engagement through an external agency that requires us to all login and create Miro accounts.  Through the very nature of this engagement, all of us from Brace are being asked to join this pre-existing team this ex-employee had set up under the Free plan.  I need to become the admin of the team to remove this ex-employee and manage the account, please?  Anyone know how I can do this in the free plan or if there is something else I should do?  Let me know!

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Robert Johnson
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Ash RyderNew Here
asked in Ask the Community
SSO for Guests using free license

Hello, I am looking to enable SSO on our Business plan. We currently have a number of free users that are set up as guests. When SSO is enabled will these free users need to start using a full license?Thanks,Ash 

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Alyona
Mironeer
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Pjk RagavendharNew Here
posted in Ask the Community
Miro is getting laggy

HI Team ,Our miro is getting laggy , can you team please check on this

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Kiron Bondale
Robert Kienzle
Robert KienzleActive Contributor
posted in Ask the Community
Sharing boards starting from a free account

I have a client that recently purchased a Consultant license. One of their employees has been building content on a free Miro. Now they want to send boards from the free account to the Consultant account.I believe the easiest way is to do this is for the free account to be upgraded to a paid (Team) account and export the boards, which can then be opened by the Consultant account.Will Miro allow this process, or am I missing something?For discussion, another alternative would be the Consultant license purchasing an additional paid license and then inviting the free Miro user into the team. If this method was used, could the Consultant license purchase a 1 month additional license, or would it need to be yearly?Any help or other ideas are welcome of course, and thanks!P.S. This article about transferring boards is excellent: https://community.miro.com/inspiration-and-connection-67/7-ways-to-provide-someone-with-a-copy-of-a-board-you-own-1707

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Robert Kienzle
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Peter StrausBeginner
asked in Ask the Community
Multiple Simultaneous Viewers of Card Contents?

Hi There, my business partner and I want to be able to view the contents of a Card simultaneously. Is this possible?

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Long SuciuNew Here
posted in Ask the Community
What is the difference between miro for jira cloud and jira cards by miro?

In the Atlassian Marketplace, there are 2 apps for Miro, Miro for Jira Cloud and Jira Cards by Miro.In the videos I am unable to tell if there is a difference between the 2 apps and do not want to apply 2 jira plugins if it is not necessary.  

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Robert Johnson
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Jo CragoNew Here
posted in Ask the Community
How can I keep boards from paid to free account?

Hello!My organisation wants to stop paying for Miro but we have many boards that I would like to keep and refer to. Does anyone know if these will still be viewable if downgraded? Saving me from sifting through everything and archiving? Thanks, Jo

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Arina Groznykh
Mironeer
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Jean Francois MARINNew Here
asked in Ask the Community
I can't delete the content of the table in my free Miro account when I switch to the company's paid account.

We're switching from my freemium account to a paid corporate account.How do I please delete the content on the freemium board once it has been copied/pasted to the corporate paid account board? Thank a lot for your help.

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Varun ModiNew Here
asked in Ask the Community
Free Account without admin rights, unable to remove members before upgrading

I am on a free plan of Miro, the team admin has left the organisation and there is no way to reach out to Support. I have 43 members in the team, but I only need 25 members and I can’t remove the other ones as I don’t have admin right. Now, when I try to upgrade with 43 members, I get the below message on upgrade screen:Kind of stuck and have no clue how to move forward.

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KellynMWNew Here
posted in Ask the Community
Frames & Objectives won't stay where I move them to

I have copied and pasted, duplicated frames and objects and created new a template in a MIRO board. Once they are on the board and I try to move them to a different part of the board they keep going back. Some when I paste in are pasting on top of other frames - which is definately not where I clicked. Is this a PC issue, I never had this problem on a MAC

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Robert Johnson
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Nic EastonNew Here
posted in Ask the Community
How do I view who liked or copied my miroverse template?

How do I view who liked or copied my miroverse template?

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Henrik Ståhl
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Jens NeiningerBeginner
posted in Ask the Community
[RESOLVED] Card assignee don't show up for invited guest users

I have a board where other users are invited as guest users.All the guest users have edit access and are signed in, therefore they also show up with their real names.The board is public and “secured” with a password.Since about 5-10 days the guest users are not able anymore to set any other assignee on cards than me (I’m the board owner). This was possible before. What do I have to do that my guest users can assign cards again to each other.I’m member of a company team (paid plan), the guest users obviously aren’t.

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Robert Johnson
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Nico OrruNew Here
asked in Ask the Community
When writing text in the desktop app, the keys are sometimes interpreted as shortcuts

I am experiencing this in version 0.7.16 of the Windows client app, which is the latest version available on the website. When writing text, sometimes the keys I type are interpreted as text and sometimes as shortcuts. No smart meetings active. How do I get the fix?

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Alyona
Mironeer
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