Ask the Community

When trying to add a template from Miroverse, it seems my only option is to have it create a new board (this creates unnecessary clutter). Am I missing something? Is there a way to add directly to an existing board? I’m talking about from the site as the miroverse selection in the product is limited and forces you to the site to see more.

About 4 or so hours ago, I noticed that I no longer have object alignment guidelines. This is making it difficult on my current board as I have many shape objects to align.This is within a swim lane flow, but I think we refer to this as tables? So, these objects are within a table? I did see something about this not being allowed, but on an old article. Up until 4 hours ago, it did work.Has something changed today to stop this? Is it temporary or a permanent thing?

Hi All,We have few values to analyse so I will like 3 more pages in the same board, how can I do that?Also, it’s possible that the participants can not see them and their comments? Many Thanks, in Advance,Melissa

Hey everyone,I saw that this topic was mentioned 2 years ago and it wasn’t possible to have it then.Did you maybe manage to implement the drop down menu on the Miro boards in the meantime?This would be a great feature and addition to have since, for example: I would like to use the “Product Vision Template” but instead of making hundreds of sticky notes, I would organise it with fixed frame sections (that can be moved up/down, left/right), that have drop down menu next to the Text box. Then those drop down fields to be mandatory or optional..I hope this make sense :D In case this is not possible, it would be great if you have any suggestion on how can I create something like this?Thanks in advance!

Very excited about the new activities integration inside Google Meet. However, I have been unable to have it work on my end, while the rest of my team can get it to work. I have run all the normal troubleshooting steps and still have had no success, with me getting the message “Can’t bring the call here”. I am a co owner of the Miro account, and am an admin in Google workspace. What are some additional troubleshooting steps you would recommend? Additionally, can only meeting participants bring the call into the board, not the host? Thank you for your help.

Hi,  I work for a Higher Education institution where we have a lot of interest in using Miro within the context of professional support services (e.g. scrum teams, UX/UI designers). All the work supports the delivery of education to students, but it doesn’t directly involve teaching activities. I wanted to confirm if the Education license can be used for this purpose? Looking at the Terms and Conditions of the license it does refer to it being available to ‘staff members’ of educational institutions, but I wanted to confirm this before we start using Miro within professional services teams. Many thanks

Hello,I just began to use Miro recently and created new boards last week.When I got back to it today, all the links (internal to objects and external to sites) I created has disappeared from all the boards! Exept for one, with a mistake I corrected before leaving the board on friday…I tried to recreate the links but everytime I leave the board, the links has disappeared again when I reopen !Does anyone now if it is a frequent issue? Do you know how to restore the links and make them stay?BTW, I am still using the free version because I am testing the tool. Is there maybe a limit of links in free version?And there has been only me working on these boards for the moment.Thank you for the help.

Hi miro team,we use the Condtional Access feature, that only allows to pass SSO, when the device is a company known device. Web access works great, means Edge is able to pass on all details needed. Below you can see the device ID is missing. But the Miro Desktop Client, does not send all the details during the authentication process.currently we only stick to the web version, but maybe its useful for you to know.

Hello, please help:) A month ago Miro in chrome browser started glitching. Okay, I switched to opera. Everything was okay for a while, but then... It started happening the other way around: in chrome everything is okay, in opera - not at all. Okay, I tried app. And now it's not working ANYWHERE. I tried Firefox, but I can only see my boards, to edit them I need to go to the app and it is glitching. :( I really need Miro for work, I like it, but now it's almost impossible to use. Only from the phone. But if you have tried working with boards using your phone, you probably know how torturous it is. 

Hallo!I have a free account with alex.j.wolf@[DOMAIN]. I want to change to this email-address: alexander@[DOMAIN]. But i did not get the email from your system to confirm the new setting. How we can change the emailadresse? Thank you in advance!Regards, Alex 

I can see all my personal templates but cant filter them by name to save time searching through. When I do just community templates show.

When creating new boards, my touchpad does not open with a scroll bar for me view all templates.  Only the ones visible on the screen are the ones I can select. How do i get the scrollbar to appear?     

Is it possible to export a list of all boards assigned to the particular person/team in Miro? I would love to be able to do it and see details like last modified date, owner. It would help to do regular clean ups. 

Hello,I believe after some zoom in and out manipulation while using miro on edge I got all my icons and menus turned small and I am not sure how to set these back.This is not the board zoom itself, since I am still able to use via trackwheel but the menus,I dont observe the problem when opening the board on firefox, and I dont have any issues on other sites using edge.Could someone help ?Regards

I imported Jira cards into Miro and I would like to estimate them. After I selected the area of cards, the Miro wants me to “Choose Jira board” and doesn’t show options and it’s not possible to write it down manually. However estimation of any other object (stickies) is possible without no problem, however this is not what I want… Is it the software bug or my mistake? I was also checking settings but there’s not much for me to do.I was googling and haven’t found a solution.

I am trying to embed a miro board on my website. It works great on desktop and on iOS on an iPad, but it freezes on my iPhone, both in chrome and safari. Here’s a link to the test page on my site:https://rangr.com/test_miro.htmlThanks for any help!  

I've been using Miro mainly with other people on group projects but recently this has shifted to wanting to use Miro for myself. I want to use it to structure my ideas. I have created one board on a shared team page that I want to move to my own team/page. But since I have a free account, I can either only join shared team boards or have my own. Is it possible to copy this board, leave the teams, create my own team and post the board there without losing it? I've put quite a load of work into it..Can I do this with a free Miro account at all - or would I have to purchase a Miro plan to be able to do this?

Hi, I started creating a flow chart which was going really well. Now, in the middle of the chart is a grey box with my initial and name. When I click on it, it won’t delete or come up with anything. How can i remove it? Thanks

It seems that I can lock some sticky notes and not others. In the image these two sticky notes are right next to each other and one has lock function while the other doesn’t. Is this an issue or am I missing something? The one without lock doesn’t have it in the menu either. LockNo lock 

I was creating a persona workshop template and somehow it got deleted. I’m on the free plan using the iPad app so I couldn’t get a board link or even search recent boards. Please Help.

I'm admin of a company with an enterprise plan. I would like to share a board and inivite a specific guest as editor. I've read the articles about collaborating with guests and set the team settings to "allow guests". Still the invitation doesn't work, I always keep getting the popup message that I have to add the person to my team. But I just want this person to be guest on the board (as editor, not only for commenting) and not to be part of my whole team. Am I missing something? Are there further settings that need to be changed?I’m admin of the whole company, so I have access to all the settings.

I want to create clickable links to my objects in the mind map. But, links are not navigable in Mind Maps.

I’ve used Chrome, Safari, and the Mac Desktop app, and in each I experience the same text alignment issue: many text blocks are cut off and I’m forced to go in and delete and re-type a letter to reset the alignment. I noticed another topic in the help center was marked as resolved a year ago, but that doesn’t appear to be true…  

Hi Community,during a virtual meeting I do not want to share my screen via a collaboration tool and let every participant use the MIRO-Board instead. However, while presenting embedded PDF-Slides and hopping through the slides, the slides won’t change for the other participants.Is this ordinary behavior of the tool? What is the solution approach for presenting ppt/pdf (etc.) and let all participants see when I move forward in the slidedeck?Thanks in advance. 

Hey, if I drag and drop SVG files it does this since today? Before it worked just fine. Any ideas? Best regards