Ask the Community

what are the steps to zoom into a certain area of the map then to highlight / animate a certain box so viewers know where to look focus on 

When I try to create a frame or any other way to insert a Miro into a Notion, the link changes and I don't get the result I want.I need: https://miro.com/app/embed/...I get: https://miro.com/app/live-embed/... It seems like the Notion replaces the link. How do I embed exactly what I want?

Can you make the default input for writing a sticky note etc the apple pencil. At the moment every time you click on a stick the keyboard appears and you have to change mode for every sticky which can be infuriating. Miro is a great tool in part becaus of the pencil so if you can atune it to pencil use that would be great.

Is there a way to export Rally “Features” (not stories or tasks or defects) into Miro? 

Is it possible to add alt text for any textbox or image or whatever? So when hovering the mouse over the text it shows, or when clicked if it is not a link..

 Before, when you started connecting an arrow or line to a shape, you’d get 5 connection points: 4 on the sides and one in the center. Now the one in the center is gone. I know I’m not crazy because I still see it in videos that are at least 1 year old, so it must have happened during the last year.Attaching to the central node meant that when I move the shape around, the line would jump to the most convenient side. Now I can only achieve that if I ignore connection ponts and connect the line in a random place approximately in the center of the shape. Apart from triggering my OCD, this is also inconvenient because the line then stays on top of the shape and I have to manually move it back and then the arrow head disappears.Am I missing something? I can’t see anyone else asking about this. Is there a setting to bring back the central node? A hotkey? How do people deal with this?Before (took a screenshot in one of the questions since I can’t reproduce the old look):  After:  

Would love to make process descriptions in Miro (in stead of MS VISIO). Miro seemt to be missing a template for swim lane diagram or am i missing out on something as a new user? 

Hi,When facilitating group sessions, it is often useful to see where there are areas of concentrated activity.Activity could be moving something or it could be adding something. You might decided that people hovering in that area could be activity too (maybe they are too scared to move something but they are thinking about it)In person, this is pretty easy to see and keep track of. Online it is much harder (in my experience anyway)The Wish:It would be great if you could allow me to trigger an overlay of where the hotspots are and allow me to reset it periodically. I can then change how I am facilitating based on that information in realtime.For example:In some types of workshop e.g. event storming, we often have hotspots of activity. This indicates to the facilitators that something ‘interesting’ happening. We might take that area to one side to explore more for example. Or maybe we are organising stickies on a matrix and the same sticky is being moved up and down by different people,

Hello,When you have the "pencil" tool selected, and you try to move on the board with the right click, you continue to write while you move.It is very annoying, I wanted to know if it is a bug or an update.Or how to disable it.I tested it on the miro app on Windows and on my browserThanks 

Hi, my miro board have changed to a strange language, and I can´t change back.How can I change back to swedish?  

Can I still access my boards when I end my consultant subscription?Many thanks. 

Hi all,i have a quite extensive board, and part of it was gone:Original (from backup):And after the glitch:There are no “delete” actions in the log, and also sometimes when i visit the board, the things are back again. What could possibly be the cause?Thanks!Anna

I have a public board were people edited the board. I would like to know how many people actually made changes/participated  

Hi  I have an issue when using a mouse on the Ipad pro that seems to be present on both external bt mouse as well as the keyboard track pad. The app does not recognize clicks and I cannot pan, add object or change objects. It is not the same as using the scroll wheel to zoom that I understand is an issue on the ipad.  After a lot trial and error I have identified that the issue emerges once I have pressed the right (secondary) button (sorry noticed that I wrote left in the header which I cannot change, should be right). If I close the app and re-open it the left mouse button (regular use - add objects, use the menu, select etc) works fine. But once i press the right button to pan it all goes wrong. I cannot pan but get a pop up to “select all” and after that the left mouse button stops working. I can select certain menu options while other do not work anymore. I cannot select objects or add objects. Super frustrating.I have tried changing settings in the ipad mouse options as well as c

I’m using the free version of Miro and have internal collaborators who are able to edit a board, and external collaborators who are only able to view the board.Despite the external folks being set to View Only in the sharing settings, they are still able to edit.  Why is this possible?

My current Sharing Permission Menu looks like this:  BUT I need it to look like this: What can I do to have it look like this (photo below) because I am logged in as the Team Admin.   

Been wading through an ocean of spam today. 😅 I have flagged a lot of them, but isn’t there an automatic spam filter blocking bots?

I recently logged in after the Christmas vacation and every single one of my 30+ Miro Boards are missing. I tried to search for the boards via board name, and also for any boards owned by me, or any boards owned by my user-name. All of them came back with zero results. Our administrator can find the boards and they still appear to be owned by me, under my name, but I can’t find any of them. My IT crew did migrate my account from one email address to another (it’s a BIG organisation), and this originally didn’t have an impact. 6 months on however, I’ve now lost access to all. They reinstated my previous team access however none of those boards are visible using the search function either. I can however access the boards if I’ve stored the URL and password and use those to access. Problem is that I can’t remember the names of the recent boards created just before I went on leave, so I can’t get our admin to search for them for me. All boards that I can locate require me to log in with a

Our team uses Miro to provide clients with mind-maps and flow chart templates for their businesses.Basically there are a few boards, let’s say “Marketing Board 1 Template” and “Sales Funnel Board 1 Template”When John joins, copies of these boards need to be generated automatically, being named “John’s Marketing Board 1” and “John’s Sales Funnel Board 1”.I also give the client a board that links all of their boards together! So there is a “John’s Road Map” that links to John’s Marketing Board 1” and “John’s Sales Funnel Board 1”… and so on.Is there a way to automate the duplication of these templates with the new clients’ name being in the title?All help is very much appreciated! 

At some point this bug takes place with even a very simple mind map (see picture) after pressing the “plus” button.  

Hi there, I can see this has been an ongoing request for 2 years (?). Is there an update at all of when this product feature will be rolled out? It seems to be a great blocker for many people including myself and my team. Any update on this is appreciated.Thanks 

Hello, I made a screen recoording but do they save or not? Because I want to send it to my students.

Как убрать авто-выравнивание в MInd Map? Это сильно усложняет использование инструмента, нашёл только на год назад поднятие данного вопроса, за год эту проблему не исправили?

Hi,I’ve tried to find the answer before posting here, apologies if I somehow missed an obvious solution. (My assumption for the moment is that the error or misunderstanding is mine as a new user rather than a support issue.)I’m a consultant who first encountered Miro while working with a client, and registered for a Miro account per the prompts that accompany guest entry. A second client also began using Miro and I’m part of some of their teams as well. So far so good!Now though, when I try to purchase a business account for my own company’s use, the transaction fails because it appears to somehow be associated with my client instead of me. (Per discussions with my bank’s credit card fraud and security arm, who could see the transaction attempt but mismatched information.)Is my company name and email somehow permanently associated with a guest registration instead of being a master identity below which all my Miro activity would appear on a dashboard of some sort? I want to have my own

I can not rearrange the order of my frames at the sidebar.How can I do it?Not in list view not in Thumbnail