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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,883 Topics
  • 26,464 Replies
7883 Topics
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Philip DeLucaBeginner
posted in Ask The Community
Resize some text, but not all, when adjusting font size

I want to resize some text in a shape, but not all of it. I don’t want to create groups of shapes if I can avoid them, since editing becomes more difficult and time consuming.I have a shape with two lines in it, let’s say: MaryWick I want to emphasize Mary, like so: MaryWick When I select Mary and resize it, the box’s contents enlarge, like so:MaryWick I don’t recall this being a restriction in any but the very earliest of flow chart/presentation apps.

2041
Kiron Bondale
2 years ago
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Robert BrueckmannNew Here
asked in Ask The Community
Become team admin

An ex-employee previously created a team for our company but we never actually ended up using Miro.  We are now being brought into an engagement through an external agency that requires us to all login and create Miro accounts.  Through the very nature of this engagement, all of us from Brace are being asked to join this pre-existing team this ex-employee had set up under the Free plan.  I need to become the admin of the team to remove this ex-employee and manage the account, please?  Anyone know how I can do this in the free plan or if there is something else I should do?  Let me know!

191
Robert Johnson
2 years ago
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Ash RyderNew Here
asked in Ask The Community
SSO for Guests using free license

Hello, I am looking to enable SSO on our Business plan. We currently have a number of free users that are set up as guests. When SSO is enabled will these free users need to start using a full license?Thanks,Ash 

4102
Alyona
Mironeer
2 years ago
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Miroslav VidaBeginner
posted in Ask The Community
STILL can't figure out how to resize columns in a table...

I guess I must be stupid.  I took one of the gantt template tables they had, and at first it was working well enough - able to add rows, add columns, resize columns, etc.  Now it just flat-out refuses, no matter what I try. I know there’s the one mode where it has the icon with arrows in all directions for moving the object. Then, double-clicking in to Select mode changes it to a hand lets me type in the cells.. but no matter how I hover over the lines, there is never any possibility now to resize the columns.It’s a mouse with two buttons on it.  You right click; you left click; you point to certain menus.  Why is something that should be so user-intuitive so hard?..  

11453
Robert Johnson
2 years ago
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Pjk RagavendharNew Here
posted in Ask The Community
Miro is getting laggy

HI Team ,Our miro is getting laggy , can you team please check on this

402
Kiron Bondale
2 years ago
Robert Kienzle
Robert KienzleActive Contributor
posted in Ask The Community
Sharing boards starting from a free account

I have a client that recently purchased a Consultant license. One of their employees has been building content on a free Miro. Now they want to send boards from the free account to the Consultant account.I believe the easiest way is to do this is for the free account to be upgraded to a paid (Team) account and export the boards, which can then be opened by the Consultant account.Will Miro allow this process, or am I missing something?For discussion, another alternative would be the Consultant license purchasing an additional paid license and then inviting the free Miro user into the team. If this method was used, could the Consultant license purchase a 1 month additional license, or would it need to be yearly?Any help or other ideas are welcome of course, and thanks!P.S. This article about transferring boards is excellent: https://community.miro.com/inspiration-and-connection-67/7-ways-to-provide-someone-with-a-copy-of-a-board-you-own-1707

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Robert Kienzle
2 years ago
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Peter StrausBeginner
asked in Ask The Community
Multiple Simultaneous Viewers of Card Contents?

Hi There, my business partner and I want to be able to view the contents of a Card simultaneously. Is this possible?

895
P
2 years ago
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Long SuciuNew Here
posted in Ask The Community
What is the difference between miro for jira cloud and jira cards by miro?

In the Atlassian Marketplace, there are 2 apps for Miro, Miro for Jira Cloud and Jira Cards by Miro.In the videos I am unable to tell if there is a difference between the 2 apps and do not want to apply 2 jira plugins if it is not necessary.  

1201
Robert Johnson
2 years ago
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Jo CragoNew Here
posted in Ask The Community
How can I keep boards from paid to free account?

Hello!My organisation wants to stop paying for Miro but we have many boards that I would like to keep and refer to. Does anyone know if these will still be viewable if downgraded? Saving me from sifting through everything and archiving? Thanks, Jo

381
Arina Groznykh
Mironeer
2 years ago
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Jean Francois MARINNew Here
asked in Ask The Community
I can't delete the content of the table in my free Miro account when I switch to the company's paid account.

We're switching from my freemium account to a paid corporate account.How do I please delete the content on the freemium board once it has been copied/pasted to the corporate paid account board? Thank a lot for your help.

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2 years ago
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Varun ModiNew Here
asked in Ask The Community
Free Account without admin rights, unable to remove members before upgrading

I am on a free plan of Miro, the team admin has left the organisation and there is no way to reach out to Support. I have 43 members in the team, but I only need 25 members and I can’t remove the other ones as I don’t have admin right. Now, when I try to upgrade with 43 members, I get the below message on upgrade screen:Kind of stuck and have no clue how to move forward.

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V
2 years ago
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KellynMWNew Here
posted in Ask The Community
Frames & Objectives won't stay where I move them to

I have copied and pasted, duplicated frames and objects and created new a template in a MIRO board. Once they are on the board and I try to move them to a different part of the board they keep going back. Some when I paste in are pasting on top of other frames - which is definately not where I clicked. Is this a PC issue, I never had this problem on a MAC

1701
Robert Johnson
2 years ago
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Nic EastonNew Here
posted in Ask The Community
How do I view who liked or copied my miroverse template?

How do I view who liked or copied my miroverse template?

1333
Henrik Ståhl
2 years ago
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Jens NeiningerBeginner
posted in Ask The Community
[RESOLVED] Card assignee don't show up for invited guest users

I have a board where other users are invited as guest users.All the guest users have edit access and are signed in, therefore they also show up with their real names.The board is public and “secured” with a password.Since about 5-10 days the guest users are not able anymore to set any other assignee on cards than me (I’m the board owner). This was possible before. What do I have to do that my guest users can assign cards again to each other.I’m member of a company team (paid plan), the guest users obviously aren’t.

34710
Robert Johnson
2 years ago
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Nico OrruNew Here
asked in Ask The Community
When writing text in the desktop app, the keys are sometimes interpreted as shortcuts

I am experiencing this in version 0.7.16 of the Windows client app, which is the latest version available on the website. When writing text, sometimes the keys I type are interpreted as text and sometimes as shortcuts. No smart meetings active. How do I get the fix?

161
Alyona
Mironeer
2 years ago
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Jolanta BoronczykBeginner
posted in Ask The Community
Tags not visible

Do you know how to enable the tags? They are not visible on a board of one of the user of our team. Other members can see them.

2554
J
2 years ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community
Callout in a Best Quality PDF

Hi, It seems like callouts get weird shapes in a Best Quality PDF export.  The same callouts are fine under a “small file size” PDF.Is it just me or does anyone else see this?A callout in Best quality PDF 

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Ksenia Gritsai
Mironeer
2 years ago
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Ana Carolina MouraNew Here
posted in Ask The Community
Embedding single frames

Hello!My team and I have been using the same Miro board for developing our roadmaps for different companies, but now we want to make it available for other teams throught embedding it in a sharepoint portal - a different one for each company. However, when I first tried to try it, the link was still allowing to navegate around the board . Is there anyway I can embed a specific frame so each company will only see their roadmap? Thank you! 

4272
A
2 years ago
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Marco BiedermannNew Here
asked in Ask The Community
Desktop app update not succeeding (Mac)

I’m running the desktop app version 0.3.32 on Mojave.  It notifies me about an update, but after relaunch some times later the notification shows up again.  Any idea what goes wrong here?  

156210
R
2 years ago
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epdeveloper epdeveloperNew Here
asked in Ask The Community
Live embed integration

Hi there, We are trying to integrate embed live miro board in our web app, it is working when users logged in miro. But when they are not login and I click on sign in, it will open a new tab to authenticate and after authentication it will close tab but frame is not automatically loading board. Do you have any idea what I have to do to resolve it?

211
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Mironeer
2 years ago
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Peter StrausBeginner
posted in Ask The Community
Multiple Simultaneous Viewers of Kanban CARD Contents?

My business parter and I, when viewing a Miro board together, want to be able to view the contents of any particular unopened Kanban “card” simultaneously. Is this possible?

292
Robert Johnson
2 years ago
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Karel HusaNew Here
posted in Ask The Community
How to create custom blocks?

I would appreciate to have a more advanced mind-map, each of the blocks having:title rich text description including text images links What are the options to extend existing mind-map nodes and create custom blocks and then custom mind-map template? 

1462
K
2 years ago
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SproutNew Here
posted in Ask The Community
I"m confused by viewing a miro board

I’m needing to understand why I cannot view the lines connecting in my mind map, I'd love for them to be thicker but can’t figure out how to do that.Otherwise I”ll need to recreate it as a different type of map.Any suggestions?  

502
A
2 years ago
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John MannionBeginner
posted in Ask The Community
Rally integration

Is there a way to sync Features, Capabilites or even EPICs from Rally to Miro ?If not, is there any plan to add this ? 

1424
J
2 years ago
C
Chris BattNew Here
posted in Ask The Community
Board deleted when renamed

I renamed a board and it disappeared, being replaced by a new blank board with the renamed name.I was only able to restore the deleted board (which the Miro interface admitted was deleted, because it offered to restore it!!!) once I went in to my browser history and found the link of the deleted board.What is going on? I almost had a heart attack because my whole board disappeared!Please check and correct this bug! Contact me Miro for more details if needed.Chris

191
Robert Johnson
2 years ago
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