Hi,
We are using SCIM to give users full miro licenses based on their membership in an Azure AD group. This works fine, but we have a problem if a user doesn’t need the license anymore. If he is removed from the Azure AD group, he is DEACTIVATED in Miro. This is a problem as he then can’t be added anymore to any board, not even as a free user.
Is there a way to ensure that people who leave the AD group just get demoted to free restricted instead of deactivated?
+1
HI
I’m not exactly sure, but it sounds like you are removing a license, and to do that, you have to delete the user account (as described here:
To remove licenses, you may need to remove team members first in the Active users tab under User and Team Management (this option is available for Admins only). )
Once removed, you’ll have to re-add them.
Maybe I’m misunderstanding this? If this isn’t helpful, if you are on a paid subscription, you can also report this directly to the Miro support team - instructions can be found here → https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
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