License approvec but upgrade still appears

  • 10 July 2024
  • 1 reply

I requested a license through GE my tech site. It was approved, however when i log in to the web app using my GEHC email, it still is a restrcited free version, with an option to upgrade. 

1 reply

Userlevel 7
Badge +12

@Daniel Sandefur - Do you have a new team space appearing on the left of your dashboard?

For example, your Miro account profile can be a member of many team spaces - both free and paid.

If you have more than one space, try selecting the other ones to see if it is one of your corporate spaces:

If you still only have one space and it says it is a “free” space/has an “upgrade” button, I would suggest that you reach out to your internal help desk/service team to ask what your next steps should be.