Ask the Community

It would be awesome to capture an idea quickly with a text message to the board somehow and then be able to see it and organize it when you were ready to log in. 

Hi! I’m trying to create a birds eye view of my team’s sales territory.  We will organize clients into four quadrants (2 axis chart) I have 5 sales reps. I would like all of our accounts/logos to be on the same view, but I’d like to be able to filter by sales rep. So in the main view I’d like to be able to see all 250 accounts in our territory. And then when I activate a filter for “Bob’s clients”, I’d like to be able to remove all the accounts that don’t belong to him, so I can see his highest potential accounts, and his lowest potential.  I’d like this filter to be one click of possible. The best way I can think of is to use sticky notes and have tags on the sticky notes by the sales reps name, and then I can use the tag as a filter.  Is there a better way. Dino

To visually “pimp” my frames I have combined several objects (lines, box, logo) and grouped these.For a session I put this group into a frame and lock both. When I later notice, I have to move this frame elsewhere and unlock it, the objects for the “branding” are simultaneously ungrouped. It is very cumbersome to then re-group the items, especially, when the frame includes content, that should remain ungrouped.What do I do wrong, Can anyone help?BTW, I do not want to have my “branding” as a picture, because I need to adjust part of it for the individual frame (topic/chapter) / session (name of training)

Sticky Notes sometimes just don’t appear after the mouse click. Happens when I select the sticky notes tool in the left panel or when I press “N”. I checked and they are also not created in the background. Selecting a different tool and then again the sticky notes solves the issue. This is quite annoying.

I pay for this service to be able to save my MIRO board to a PDF for best quality. When trying to save my MIRO board to best quality (not smallest file size) my emojis (graphics) on the page disappear. They appear when I just save to smallest file size PDF but then the rest of my work looks blurry and is not good quality for when I am presenting my MIRO PDF boards in board meetings to my company. Am I doing something wrong here when trying to save my MIRO board to a PDF?Thanks

Hi, I am just wondering how I access the BETA A.I features. I cannot seem to see them anywhere?Do I need to sign-up for the BETA? Thank you.

I’m working with an Apple iPad and stylus. Today, something new started happening. When I choose the ‘select’ tool and use the stylus to drag a rectangle shape across the board to select things, it now immediately/automatically switches to the drawing tool and draws a line instead.  In related news, when I’m drawing with the stylus in freehand mode (the felt-tip pen icon), it automatically switches to shapes tool (freehand shapes that get converted to official shapes, has a little plus sign on the icon). I don’t want shapes, I want to draw a freehand box and let it be that. I’m in the right tool for it, but it automatically switches tools on me and then converts the shape. I hit ‘undo’ and keep going. Why is Miro suddenly trying to anticipate what tool I need? I’m picking the right tool the first time, it’s changing the tool as I navigate the board. Please help me understand how to turn this ‘feature’ off.

Hello! I’ve been using Miro for years and love it. However 2 weeks ago I’ve started to encounter an issue with my file name getting messed up when exporting my board as a PDF.In the past, the exported file name would be identical to the board name. It was easy. However now, the file name gets morphed with extra characters. It appears that any space in the board name now becomes “%20” in the file name. This is a real nuisance because I need to now rename every board I export (which I need to do almost daily). For example:If I name a board: AB - September 14, 2023The exported pdf file name now becomes: AB%20-%20September%2014%2C%202023 Please advise! What can I do to fix this?

Hello, fellow Mirovocates! I am new to Miro, and interested in jumping in as soon as I can!For those of you who used to create “push” presentations in Powerpoint-- What do you like better about using Miro? How do you think differently about presentations now with Miro vs with PowerPoint? How does Miro work when teaching/presenting to an audience of more than 100? What can you do better with Miro, and what do you try to avoid? If you had one or two things to advise a strong PowerPoint user about moving to Miro, what would they be? Do you have a Miro board that you could share, that you would call your “greatest work in Miro” or your Masterpiece? I learn by example, and would like to glean the best tips to get started.Thanks for sharing your wisdom!Don

Hi there, I started with Miro boards which I use for online teaching about two years  ago, when the only option for a single user was to get a two-person membership for USD 20 a month. I¨ve since then tried to find somebody willing to share the subcription with me with no success, only to discover today that for I don’t for how long now, there must have been a shift in the pricing and the Starter pack costs only USD10 monthly! Naturally, I’m quite upset given how much extra it’d cost me over the time, however that’s not the main point… I would like to change the plan now, but I’m scarred that I might lose all of my boards, which would be a small disaster in my world...😄Can somebody please help me??Thank you! Tereza

Hi there! I signed up (three times!) for the What’s New webinar that I believe is occurring right now. However, I never got an actual calendar link, and I can’t find where the webinar is hosted. Please advise! 

Having tasks and subtasks be part of a roadmap or workflow would be amazing, and I don’t want to be stuck with standard ticket shapes- they should be process shapes, or delay, or manual input required or decisions etc.  Being able to choose in Miro what shape the task is would be amazing.

I want to be able to see sub-task data in Miro.  Ideally I can toggle permanent view of subtasks, or make it expandable, and I can choose in either the task management tool OR Miro which properties are displayed in the tasks.

Hi there Miro There is a bug with text boxes. I create a text box.  I delete the placeholder content.  I type the number 3.The control handles for the text box cannot be reduced or collapsed and appear to be a fixed size.  I have tried deleting the board and starting a new one. In the video, I am trying to collapse the text box so that it only shows the 3 with no whitespace to its right.   The text box does not allow me to collapse it at all. I did install two randomiser apps; which I have removed - one generated text box die numbers -- perhaps this is the cause? Regardless, whatever I do; it will not allow me to collapse the anchor points on a text box Video (Imgur)https://imgur.com/GJhUoLk Any further assistance on this, would be great. Thanks 

Working away quite happily and then the formatting toolbar doesn’t show up , I can’t set Bold Type, or Change the Font of Font Size, It came back this morning for a few minutes, then after a short break, I came back to carry on editing and ! No Show!, I’m not talking about the Sidebar, the popup bar!I’m a fully licensed user, with Owner rights to the Miro Page, but still no joy?Any ideas?

I thought I saw in the initial video promoting Miro that you can free hand write letters/words  on the screen of a tablet (for example), and Miro will automatically change them into proper typed letters.  Is this a feature of Miro and if so, how do you activate it? Thanks for any help you can provide! 

I am getting Internal Error popup when converting to Jira issue on a board that used to work before. Also not able to pull cards out either. The issue is only showing in this miro board at this time.Even though there is an internal error the issue is still being created in Jira, but not transformed into a Jira card and not linked.We have several people using the integration and are entering our Q planning period and is crucial that it works. What could the problem be? Duplicating the board allows me to use the Jira cards as it should, but not in the specific board. Is there some limit to how many Jira cards we can create per board? Any settings that I may need to change? 

Miro IconFinder does not show icons in the view tab unless we drag it and bring to the frame. A lot of people are experiencing that in our organization  

Is it possible to upgrade Miro to the Starter version for only some of the team members, while the other team members could still continue using the Free version with reduced functionalities? Or do I have to buy the Starter seat to all of the team members?

Hey! Is it possible start a duplication process for a board / template, through the click on a button? We are giving training, where participants get access to a set of premade templates in Miro. I would love to list those templates on the course dashboard and give participants the opportunity to quickly duplicate the board to their accounts. Is this possible by setting some parameters in the URL?

Добрый день! Бесконечно загружается доска. Не могу редактировать и вносить изменения.

I prefer to work in the web browser form of miro. The problem I’m having is that every single time I load a board miro prompts me to ask if I want to use the app - and I can’t access the board until I have cancelled this question, over & over & over...Is there a preference to set that will allow me to skip this step?

 Can’t login to my account from various browsers and desktop appI guess for Miro product managers that is not that important, because they are focusing on some groundbeaking featuring like background color change, or picture on loading screen, but I hope that issue will make a cut on a next grooming session…

Hello!When filling out comments in Russian or Hebrew, the search bar does not randomly turn on and typing goes to the search barThis does not allow me to use the board for my work, please helpRegardsSergey

I created a program board, which is very useful and frindly.Im missing the sum of points per sprint, which forces me to manage this in JIRA anyways, and so making this board redundant :(The dates for the sprint are automatically added, Can i configure the view to show the sum of points?Anything that im missing?