Ask the Community

Hello! I have a problem with one of my boards - it shows perfectly fine in the mobile app, but has disappeared on my PC version of MIRO website. What do I do? I tried to restart the page many times.

I had a board in team profile. I wasn’t an Admin this space, but I was owner my board. I deleted my board some days ago, but it was a mistake. I wanna came back my board, but I can’t find how I can do it. 

Hi I am trying to understand how to use Zoom to create a board that I can work off...but also will be effective when I share it on a Teams call on Monday. Do I always work at 100%? If I drop an object or frame and the Zoom goes down e.g. 66%, do I then increase the Zoom to 100%? And I’ve tried copying some previous work onto a new board and it all looks tiny! I mean, seriously microscopic. What do I do then?Would love input and help. Thanks so much, CityGirl

You used to be able to get the pointer (not hand) and move things around when viewing voting results.You no longer can.It’s very common to organize items after the results of voting. Having to swap away from seeing the votes each time you want to move something is maddening.

I am unable to enter the key word (Collaboration) on page 2 of the course. I can’t click in the text box that asks for it and therefore I can’t complete the course. Please help!

Before this, everything was fine, but for the last few days, when I press the right mouse button, the screen fills with blue. Has anyone encountered this? Any ideas how to solve this? Safari browser, before this everything was fine for six months. Thank you for your attention 

Здравствуйте. Пропала доска, которую я создала на бесплатном тарифе. Ссылка не сохранилась на доску. Помогите восстановить, пожалуйста.

is there a problem with the ms teams connector?it was such an easy way to accept guest requests and now the connection can’t be established anymore nor wirth win client or vie mobile clientDoes somebody have a clue how to make it work again?

How can I  see a list of all boards within my company?  How do I give editing rights for boards?

Say I want to move an element that is currently level 1 from the core element to be level 2 to another element.

I want to print my notes on A4 Paper, so how to set board as A4 size, so I can come to know how much space to use in board in order to print. And I want to make continuous 5-6 pages, so it would be great if I can see the page breaker

Hey there! We use Miro to display our company org chart and was wondering if we could delete the “Type something” box without deleting the info below? 

I have an XP-Pen tablet to make drawing on Miro much easier - I have to mark-up student drawings. I’m having trouble making the pen and tablet function as drawing tools and have to combine pen, tablet and mouse to make everything work effectively. Am I doing something wrong? Is there a setting somewhere that I need to change? If so, I am finding it difficult to see where. Any help would be appreciated.

When Screen sharing content with my clients and live entering data, the formatting tool bar is constantly on top of the surrounding items.  For instance I select an item to talk about it or to edit it type and immediately the content above it is obscured by the toolbar (image).  Is there a way to move it or dock it?   

Hi community! I am free user and have only 2 boards in use, but suddenly it appears all board View-Only… I didn’t do any change in view mode or permissions but still…Any Idea? 

Hi folks,In Visio and other process flow applications, it is possible to have multiple “tabs” in one process flow file.For example, let’s say that the client onboarding process is different if you are an individual or a business.I would like to have one file called “Client Onboarding” with one “page” or “tab” for individuals and another for businesses.Is this possible in Miro?

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When I select one object and typed Ctrl + c  (copy) and typed Ctrl + v (paste),  all objects on the board are copied and pasted. There was no case like this before.My System: Windows 11 Home, Google Chrome  120.0.6099.227（Official Build）

Hi! I started my family tree and was lucky enough to be able to trace some very long lines back a very long way. The tree was working ok until the last 100 or so entries but now has become virtually unresponsive (I’m just using a weblink of the name and connecting them together etc., no images or anything heavy). I really don’t want to lose all this work, and would love to be able to finish the tree. I have tried the Miro suggested fixes for large boards and nothing has worked so far. Is there any way to export the tree with it’s links to another format perhaps? Any suggestions would be gratefully received! Screenshot of the tree below (Zoomed to 1%): Lots of crisscrossing lines and interesting connections… Tree @ 1% zoom 

テキストボックスに関するバグ解消方法を教えてください。テキストボックスのテキストアラインメントを「センタリング」や「右揃え」など、「左揃え」以外の設定をしても、しばらく時間が経つと「左揃え」表示になってしまいます。全てのテキストボックスに関してではなく、いくつかのテキストボックスだけ上記のような現象が起きます。アラインメントが崩れたテキストを選択して、一度「左揃え」を選んでから、任意のアラインメントに設定し直すことはできますが、毎回どこかが崩れており、作業効率が低下しています。解消方法を教えてください。よろしくお願いいたします。 

Anyone else finding Miro boards loading slowly (and performing poorly in general) in Safari but not in Chrome?

Hello all. Currently working on an image based audit of design work spanning 10 years and would like to know if there’s a way to generate a text field (title)  from the file name directly on the board. I’m looking to export a searchable pdf where each image has a title directly next to it. I realize I could likely do this in bridge but currently images are all living on a Miro board so trying that first.  Preferably in batches. TIA

I’m trying to delete some users and also change the team admin on a free account, but I’m getting server errors like the following when trying to do so.Error captured on NetworkError message on the UII am the current Team Admin. Attempting to change the Team Admin also results in a similar error code. Furthermore, I had to wait 3 minutes before this error appeared and still I can’t do anything despite refreshing or clearing cache whatsoever.Please help.

 Under what circumstances would Miro's board history display inaccuracies?I had an extremely unfortunate day when submitting my assignment on Miro. The website encountered issues, and it took me over 20 minutes to successfully load it. However, the instructor suspected that all the content I submitted was written today. To my surprise, content completed several weeks ago is inexplicably shown as completed today in the "board history." This has led to an unjust accusation. Can you please explain what could cause such a situation? I renamed the files before sharing the link; could that be the reason?

Как самостоятельно перевести доску в режим view only?У меня тариф free, пользуюсь тремя досками. Появилась необходимость создать новую, но при создании сайт сам переводит одну из существующих досок в режим view only. Могу ли я сама выбрать какую именно доску сделать только для просмотра?