Ask the Community

I’ve noticed since a recent update, that sometimes locked objects are not treated as truly locked.For instance, if I lock an item, box select an unlocked item (or items) on top of the locked item, then click on the locked item; it will select them both. If I move the unlocked object, it will also move the locked object as well. Somewhat defeating the point of having the item locked in the first place.This has happened ever since the change on how items are selected, a slightly frustrating but separate point. If I box select a few items, and then click (but not ctrl or shift click) on another item, it keeps the boxed items selected for some weird reason. I’ve never seen this behavious anywhere else; that’s literally what crtl- and shift- select are for.I believe these two things are connected, but not 100% sure on that.

Hi,I created a board using Miro Lite without an account. After 24 hours, the board became locked and shows this message:“This board is locked. Boards created with Miro Lite are available for 1 week. Yours will be deleted in 5 days. Sign up for free to unlock it.”I have now created a free Miro account, but the board is not visible in my dashboard. When I open the original board link, I still get the locked message.What I already tried:created a Miro account logged in checked the dashboard but the board does not appear thereIs there any way to connect this Miro Lite board to my new account and recover the content before it gets deleted?Many thanks!

Hi! The Education Plan application form is not working for me. Can you please convert my request into a support ticket? Thanks!

I am new to Miro and still learning the ins and outs of it, and I think this is a long shot, but is there a way to link objects so that when you change the text of one object it would automatically change the text in any linked object? Sort of like having different excel cells contain the same value. Appreciate and feedback.

Dear Miro Support Team,My name is Julia, and I am a tutor from Ukraine. Due to the ongoing war, my country is facing significant challenges, and many of us are experiencing financial hardships. Unfortunately, I am currently unable to afford a subscription to Miro, but your platform would be invaluable for my work.I teach children and organize educational activities to help them learn effectively despite the difficulties we are all facing. Miro would allow me to create interactive and engaging lessons that foster better understanding and retention of the material.I kindly ask if there is a possibility to receive a free subscription to your platform for one year or any available support for Ukrainian educators. This would greatly assist me in continuing my work with students during these challenging times.Thank you for considering my request, and I appreciate your time and any assistance you can provide.Best regards,Julia

I've permanently lost access to my email and am paying for a membership. What can i do?Is there a way to change my email connected to this miro account without having access to it?Should i just cancel and accept my loss? Can i even cancel without verification?

I want to create a Miro board but my email address is associated with the account of an organisation/team I am not part of (they have invited me to their boards in the past). How do I make my own account?I have looked at other answers which suggested the organisation could unlink my email, but they said I am not part of their team so they are not sure what to do. 

"Hi everyone! I'm working on a large flow chart with lots of shapes and cards. I realized I made a consistent spelling mistake in a technical term used everywhere. Is there any workaround or built-in tool to run a quick search and replace for text inside shapes? Appreciate any help or plugin recommendations!"

"Quick question regarding board cleanup. We just restructured our roadmap naming convention, and now I have to rename a specific tag word written on dozens of sticky notes. Is there a global find and replace shortcut in Miro yet? If not, how do you handle bulk text corrections without losing your mind? Thanks!"

"Hey community! I’m currently organizing a massive workshop board with around 30 different frames. Each frame has a date placeholder like [June 2026]. Now I need to change them all to [July 2026]. Is there a quick shortcut or a way to batch-edit text across multiple selected frames at once? Doing this manually for every single text box is taking forever. Any tips?"

It’s the second time, now: I’m editing a text box (a large one, lots of text in it) and it simply disappears… No warning, nothing, just pops out of existence… I’ve lost quite a lot of work on this bug, and was wondering if anyone had the same problem.And what the Miro team can do about it…

Hi, Admin has left the business we have no access to their account or their email. There are boards we wish to access. How do we transfer this account to someone else, and what level of account would they require? I am currently not a member of this team, everyone in this team has now left the business. Our marketing team require access to the work.  

Bonjour j’ai reçu un mail me disant que je n’allais plus avoir accès à mes tableaux et qu’il fallait que je passes sur un forfait buisness . Pourquoi ce mail alors qu’il est stipulé dans les détails du par free que j’aurais un accès illimité a ce dernier ?Autre question : On me demande de passer au pack buisness pour pouvoir récupérer mes tableaux , si je prends un pack starter est-ce que j’y aurais aussi accès ?  

Dear Miro Team,My name is Yeva and I'm a German tutor in Ukraine. I was told that you can provide free access to the platform for Ukrainians in need. Due to the difficult situation currently in my country, I do not have the ability to afford monthly payments for your services. I would be grateful if you could grant me  free or extended access to Miro Premium, so that I may use your boards in my tutoring sessions and. With your support I could provide high-quality, enjoyable, and stress-free learning for the students.Thank you for your help, Yeva

I have discovered a spelling mistake in my miro board that runs through the entire presentation.is there a search and replace function to correct all the errors at once?

Hi, Our company is looking at changing some of the defaults in our Miro account. I was wondering if there was a way to bulk edit the boards? Specifically change the default classification and sharing options? I see that when we change these it applies from that moment onwards, is there a way to edit all unclassified boards sharing AND classification settings? We have a few hundred unclassified and it is going be extremely tedious setting these on all of them. Additional question. I was tempted to create a different topic for this one. I believe there’s been some discussion around using classification to set certain permissions. Does anyone know if this is true and when this might be rolled out?

I want to join the Miro student program, but I don't have an institutional email address, and the questionnaire they gave me doesn't allow me to verify it. 

I purchased the Miro Individual Plan, which costs R$45.00 per month, solely to create boards and share them with others for viewing purposes only. I never granted editing access to other users, nor did I intend to collaborate through a Team plan.I never purchased a Team plan, never intended to assign paid licenses to other users, and never authorized Miro to automatically convert a simple view-only shared link into paid user seats.It is completely unacceptable that Miro charged my credit card for additional licenses without any clear warning, explicit confirmation, or my consent. I only shared boards with view-only access, and under no circumstances should that have resulted in the automatic allocation of paid licenses or additional charges.The charges made to my credit card were:March 30, 2026: R$290.04 April 30, 2026: R$405.28 May 30, 2026: R$360.00Total amount charged: R$1,055.32Considering that my individual subscription costs only R$45.00 per month, these charges are outrageous an

For some reason I wasn’t notified about an upcoming Miro charge at all - nothing in emails, I’ve been trying to cancel it today but it wants to charge me yearly and I cannot change it. It won’t let me cancel at all.Please help me to cancel this - it’s saying it’s 2 hours overdue - I cannot afford to pay this :( :(

Hello Miro team,I am currently using the free trial of Miro and have registered my card for monthly payment. However, I cannot find any receipt or subscription-related details anywhere in my account. I also do not see a billing section in my account to cancel the subscription.I would like to cancel my subscription to ensure it doesn’t transition to a paid plan after the trial period. I kindly request your assistance in canceling all payment-related details and subscriptions linked to my account.Could you please help me before the next payment is due tomorrow?Many thanks!