Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,757 Topics
  • 22,806 Replies

6757 Topics

A
Anton KaranchukBeginner
asked in Ask The Community

Turn off rotation aligment 45 degrees off

I am drawing some geometric figures with non-standard rotation. I would like to place some text aligned with 47-50% degrees rotated. When I try to rotate text, it stick to 45% degrees and unfreeze next rotation angle at ~55%. So I can’t rotate text to degree I want becase of this useless aligment.Tryed to turn off settings align to objects, snap to grid etc, nothing helps. is there possible to rotate text 48 degrees? 

2
A
1 year ago
L
Luke MoorheadBeginner
posted in Ask The Community

FOLDERS/PROJECTS/STORAGE

Hi all, We use Miro at work, the entire company is on it - amazing but it’s getting hard to organize.We have Projects which helps us organize, but ideally would need more detailed Folders or Projects within Projects.Is this something Miro are working towards?We ‘Star’ boards also, but as we work within seasons (fashion) we’re all using about 15-20 Miros at one time.Thanks!Luke

1
Apollonia
Mironeer
1 year ago
P
ppangaroBeginner
posted in Ask The Community

[RESOLVED] Don't get 'Starter' option when trying to upgrade from free

When I click in upper-left ‘free’, the ‘Business’ upgade option is highlighted and I can’t selected ‘Starter’.I have multiple Miro accounts, one with a university, but I’m logged into my personal account when I do this (which is the one I want to upgrade).Thx--Moderator note to the support team:When clicking on the work “free” (to the right of the Miro logo), then user is first presented with an “Upgrade” button and are then taken here: However, if they use the Add teams action, enter a team name, then they see: 

7
Maria Gonzalez
Mironeer
1 year ago
K
kimatmiroNew Here
asked in Ask The Community

I can not see my personal templates in a new Miro board?

I have a number of different Miro boards and can previously access my personal templates, but I just opened a new board and can’t see my personal templates. Does someone know why this is happening?

2
K
2 years ago
M
Michael BlackwellNew Here
posted in Ask The Community

Cluster as a voting filter

Would be great:  Making Cluster one of the artifacts available for vote filtering.Would be really, really, great: Users do not vote for individual items within a cluster, they vote for the cluster itself.

3
G
5 months ago
S
Sajan MathewBeginner
asked in Ask The Community

Guest Editor on enterprise plan

Hi, I am an enterprise user. How do I invite guest editors from the same organization? 

1
Kiron Bondale
2 years ago
O
Olaf LewitzNew Here
asked in Ask The Community

Change Frame order in custom template

I have a template for a board that contains lots of frames. I now want to rename and reorder them. But, when editing the template, I can’t access the list of frames. How do I edit frames in a custom template?

2
Robert Johnson
2 years ago
J
JRCBeginner
asked in Ask The Community

Mac: Miro App appears for a moment, but never loads

I am trying to use the Miro App on a  MacBook Pro with Intel Cores, running Catalina 10.15.7 but I cannot get the Intel Mac App to load successfully.It seems to install fine but every time I start the app, the icon appears for a moment in the Dock and then disappears. I never get any error or other feedback.I have uninstalled, re-downloaded, and re-installed - same problem.I believe it has something to do with my organizations MFA. If I restart in Safe Mode I can start Miro and access my account and boards. But when I restart in normal mode, I’m back to a Miro App that loads and then quits.Any ideas???

4
J
2 years ago
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LeeGNew Here
posted in Ask The Community

Deploy Miro Microsoft Store App with Intune

I would like to deploy the Miro - Microsoft store App (UWP) with IntuneThere is a new ‘Microsoft Store app (new)’ category for Intune applications. The Miro App is however not available in the directory / repository of Store applications.Is this planned @Miro Support ? .. or does anybody know how to get around this ?ThanksLee

1
J
5 months ago
E
Elena_TytynikBeginner
posted in Ask The Community

can not install flip card

after installation there is no icon in the new apps. but the app is installed, because if i try to install again, it proposes to reinstall

12
Adilson
11 months ago
S
Seye KuyinuBeginner
asked in Ask The Community

Copy & Paste Stickies does not copy & paste stickies

I feel frustrated when I try to copy and paste stickies and I see only the text from the sticky instead. Sometimes it works and only 1% of the time. I have been asked on Twitter to clear cache etc. That hasn’t worked either. I have changed browsers also, same thing thing. Is there anything I can do to help make this experience better for me? 

6
S
9 months ago
M
Martin MezeiBeginner
posted in Ask The Community

Is it possible to auto-generate a certain board when a new person joins your team?

Our team uses Miro to provide clients with mind-maps and flow chart templates for their businesses.Basically there are a few boards, let’s say “Marketing Board 1 Template” and “Sales Funnel Board 1 Template”When John joins, copies of these boards need to be generated automatically, being named “John’s Marketing Board 1” and “John’s Sales Funnel Board 1”.I also give the client a board that links all of their boards together! So there is a “John’s Road Map” that links to John’s Marketing Board 1” and “John’s Sales Funnel Board 1”… and so on.Is there a way to automate the duplication of these templates with the new clients’ name being in the title?All help is very much appreciated! 

3
M
1 year ago
C
Claudia PerezNew Here
posted in Ask The Community

Facilitating with multiple boards with a Consultant account

Hello, I will be facilitating for the first time in MIRO. I will have 50 participants. First we will do an ice breaker all together in one board.  It will be a brainstorm meeting and there are 5 different topics.  I created 5 different boards and will divide the 50 participants to the boards. (10 participants in each board). We will have the same team members in breakout rooms in zoom. Can you foresee any issues with me running 5 different boards simultaneously with Consultant account?  I would love to practice this facilitation with the community is there a volunteer group that would allow me to practice with them? Thank you!

6
its.eric
3 years ago
J
J_NeeNew Here
posted in Ask The Community

[RESOLVED] ‘This device can’t open external links’ on phone??

Hi all,Some of my boards act as directories for various external locations.It came to my surprise yesterday to find the message ‘This device can’t open external links’ on my android phone.Has Miro removed this very simple functionality from phones? ios and android?Super disappointed if that’s the case - it’s kind of a dealbreaker.Thanks

3
Robert Johnson
8 months ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community

[KNOWN BUG] Board objects shifting after zoom in/out

As of today, I am noticing that board objects are shifting/rendering weirdly after a zoom in/out.This is happening in the Miro desktop app, Chrome, Edge, and Firefox on both Windows 10 and 11 (64-bit).Below is a GIF of what it looks like (and it is very distracting haha).I have opened a support ticket and will report back with what the support team tells me. 

10
Robert Johnson
1 year ago
T
Tom OstapchukNew Here
posted in Ask The Community

Board and sharing toolbars disappeared

This morning I logged into Miro and found the top left and right toolbars had disappeared from a particular board. There doesn’t seem to be any setting to hide/show it. I am the board owner and have edit access.Steps I’ve taken:Replicated issue in Miro app for Mac, and latest Chrome browser (including Incognito) Reset application data for Mac app Duplicated the board Confirmed that these toolbars display in other boardsAnyone else had this issue, or know how to resolve it?

4
V
2 months ago
V
Vladimir KomissarovNew Here
posted in Ask The Community

Annoying bug with mindmaps

At some point this bug takes place with even a very simple mind map (see picture) after pressing the “plus” button.  

5
R
1 year ago
D
Dipankar GhoshNew Here
posted in Ask The Community

This board can't be shared with email domains outside your allowlist

When I am trying to share my Miro Board with team, it is not allowing me to share and coming with error - This board can’t be shared with email domains outside of your allowlist. To share boards with them, ask your company administrator to add their domain to your allowed domains. Under same project, they are already using another board but I am not able to share new board from same project to those users.

1
Nick_Miro
Mironeer
2 years ago
M
Mark RNew Here
posted in Ask The Community

Mind Map Node Line

Is there a way to change a node line to a dotted line?  Thx!

1
mlanders
2 years ago
N
Nasrin MansourzadehNew Here
posted in Ask The Community

Problem with draw connection line betwen two shape on table

I want to make a swimlane diagram i insert two shapes and when i draw a connection line between them the line disappeari try this in simple table and it doesn’t worki draw to column and two row and i put a shape in c1 and the other in c2 i couldn’t draw line to connect them

1
Kiron Bondale
1 year ago
Henrik Ståhl
Henrik StåhlMiro Hero
posted in Ask The Community

"Sorry but you are not a Product Manager"

I read this story on Medium by Mithil Srivastav some weeks ago, and although I definitely don’t agree with point number 4, I believe it’s an interesting piece. I especially like the parts about being data-driven:You need to get as much data as you can before taking a decision. Be paranoid with data. Be the devil’s advocate and ask yourself questions “Why ”, if you don’t have a data backing the answer, keep searching.Too many times have I seen projects and organization trapped in the “feature factory,” where the only thing that matters is “delivery” (oh how much I hate that word in product development and IT) and the release is seen as the end of something – instead of the beginning.What are your thoughts on this?

7
M
11 months ago
L
lydiaNew Here
posted in Ask The Community

Voting for 24 hrs

If I set teh voting duration for 24hrs, must I keep my computer on for 24hrs with Miro open?

6
Kate Ivanova
Mironeer
7 months ago
V
Violet WhitneyNew Here
posted in Ask The Community

Vote is not working for education account

What’s currently happening:When I click “start now” in the voting panel nothing occurs. What should be happening:When I click “start now” in the voting panel I expect the voting session to begin.

2
Marina
Mironeer
3 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask The Community

Can't remove deleted boards from my "all boards" list

I have a number of boards in my all boards list which come from a group I visited. The boards have been deleted from that group but I still have them in my “All Boards” page and cant remove them.What do I need to do to delete them?  This shows there is no “remove board” in this menu. 

2
Brian Fulghum
3 years ago
A
Afonso CardosoNew Here
asked in Ask The Community

Navigation Mode - Touch

In my hibrid device (touchscreen laptop), while using the Touch mode, I can’t really draw with the pen tool as I would like. Sometimes, as I touch the screen with one finger, it draws, but just after that I touch another time (with one finger) and it changes to scrolling. This appears to happen randomly, because I think I am making the same movement with my finger, but sometimes it changes from drawing into scrolling, and I don’t know why. I tried this in the trackpad mode but it also happens. How can I guarantee I am always using the pen mode? Thank you!

1
Robert Johnson
3 years ago
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