[RESOLVED] ‘This device can’t open external links’ on phone??

  • 28 August 2023
  • 3 replies
  • 144 views

Hi all,

Some of my boards act as directories for various external locations.

It came to my surprise yesterday to find the message ‘This device can’t open external links’ on my android phone.

Has Miro removed this very simple functionality from phones? ios and android?

Super disappointed if that’s the case - it’s kind of a dealbreaker.

Thanks

Robert Johnson 8 months ago

Update: The issue is resolved. Note: You may need to reinstall the Miro mobile app, or at least clear the app data.

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3 replies

Userlevel 7
Badge +12

@J_Nee - Thanks for flagging this. I am receiving the same error.

From a board with just a link to LinkedIn, from the Miro mobile app on Android 12 I get:

 

I will report this to Miro support.

Userlevel 7
Badge +12

Update from Miro support:

The tech team confirmed for me that this was occurring due to a bug, and that they have since deployed a fix. Can you please let me know if the issue has resolved on your end? 

I tested and the bug is still present when tying to open links where an app on the device wants to open the link, e.g., www.linkedin.com/feed 

Userlevel 7
Badge +12

Update: The issue is resolved. Note: You may need to reinstall the Miro mobile app, or at least clear the app data.

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