Board and sharing toolbars disappeared

  • 17 August 2022
  • 4 replies
  • 135 views
T

This morning I logged into Miro and found the top left and right toolbars had disappeared from a particular board. There doesn’t seem to be any setting to hide/show it. I am the board owner and have edit access.

Steps I’ve taken:

  • Replicated issue in Miro app for Mac, and latest Chrome browser (including Incognito)
  • Reset application data for Mac app
  • Duplicated the board
  • Confirmed that these toolbars display in other boards

Anyone else had this issue, or know how to resolve it?

4 replies

Robert Johnson
Userlevel 7
Badge +12

@Tom Ostapchuk - Can you share a screenshot of the entire board? (Zoomumg way out or blurring any sensitive info, maybe even temporarily renaming the board.)

Which plan/subscription type does this board reside in?

Visual Thinker | Volunteer Community Moderator
T

@Robert Johnson Incredibly, renaming the board fixed it!

Robert Johnson
Userlevel 7
Badge +12

@Tom Ostapchuk - Unexpectedly helpful haha I'll have to add that to my list of troubleshooting steps!

Visual Thinker | Volunteer Community Moderator
V

So ALL my menus disappeared, top left, top right, and left menu bar. Here’s how I solved it. Just close the tab and re-open it…. and voila!  Probably a bug I would say. All the other tabs were fine, except for the one tab. I am using the Miro app on Macbook! 

 

Hope this helps, cheers...

Vahé

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