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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,699 Topics
  • 25,950 Replies
7699 Topics
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martinjuulNew Here
posted in Ask The Community
App is broken

I can’t even start the app 

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1 year ago
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Jessica PohleNew Here
posted in Ask The Community
Tracking User Activity in Miro

Is anyone familiar with a mechanism to track views in a miro board. I see that you can view board history, but that shows only updates and changes, not viewer activity. If not native to Miro, any free apps that can make this happen via integration? 

9231
Kiron Bondale
1 year ago
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infFGBeginner
posted in Ask The Community
MS Teams Miro integration - How to log out

HelloHow is it possible to log out in Microsoft Teams in the Miro app?There is no button available?I have to clear the Teams cache every time so I can log in as another user.  Regards infFG

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1 year ago
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Andy LoveNew Here
asked in Ask The Community
Accessing Miro on Phone Web

Hi!  I cannot access a miro board as a guest in my phone using Safari/the Web.  It comes up with “input placeholder”.  Anyone able to help with this?

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1 year ago
Michelle Murphy
Michelle MurphyGroup Leader
posted in Ask The Community
Collecting Client Feedback in Miro?

Hi all! Hope everyone is doing well.Wanted to bring up something we’ve been discussing at my company lately - the best ways to collect client feedback. This is primarily pertaining to things in development, as in design we just use Figma comments. Also pertaining to videos.We use a spreadsheet and have honed it over time. It works pretty well for us, but doesn’t allow for in-situ commenting the way Figma does.I’m curious if anyone in this group has moved their feedback collection over into Miro? Or any other tools you use that have helped streamline your process? 

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Michelle Murphy
1 year ago
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Emilie VermeulenNew Here
posted in Ask The Community
Can't save custom templates

I recently ran in to the issue that I get an error when I try to save a certain frame as a custom template on Miro.This used to be no problem at all, and I tested this on different browsers but I’m not able to save it anymore. See screenshot for the error notification, any experiences with this?Thanks! 

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1 year ago
Henrik Ståhl
Henrik StåhlMiro Hero
posted in Ask The Community
"Why The EU’s GDPR Is So Dumbass"

Jason Knight is a rather angry and sometimes rude writer, but he's often spot on when throwing tantrums on accessibility and web development.This time his rant is about GDPR, and it's quite entertaining:"You use a file from a server, they 'get your ip address'. No shit, that’s how the web works. But because of the tinfoil hat crowd losing their shit over the simplest of things, they have ruled that any time you use a file that’s not hosted by your own domain, you are in violation of EU law. This makes the asshat 'cookie warning’ numb-nuttery look almost sane by comparison."Funny ‘cause it's true. 😄https://medium.com/codex/why-the-eus-gdpr-is-so-dumbass-6f8ecd99ef9f

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Robert Johnson
1 year ago
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Johanna K.Beginner
posted in Ask The Community
Pipette (Color Picker) funktioniert nicht mehr

Hallo zusammen,seit gestern kann ich keine neuen Farben mehr zu meiner Farbpalette mit der Pipette (color picker) hinzufügen. Dies ist ein projekt- und boardunabhängiges Problem. Andere Nutzer in der Abteilung haben das selbe Problem. Ein Neuladen des Boards konnte auch keine Abhilfe leisten.Kam das schon bei jemandem hier vor? Habt ihr dazu eine Lösung? Liebe Grüße 

3858
Robert Johnson
1 year ago
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GostNew Here
posted in Ask The Community
утерян доступ к доске

Доска была создана случайно в другой команде. Доступ к команде утерян или владелец команды не имеет доступ к почте. Каким образом можно восстановить доступ к доске, созданной в ней?

3572
Robert Johnson
1 year ago
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E. ZhukovskiyNew Here
posted in Ask The Community
Samsung S7+ tablet app can't change pencil color

Hi, when teaching a student using Miro I am observing the problem when trying to change a color of  the pencil in a pencil tool menu. There is no reaction on stylus tap  the color pallette. This problem is only in tablet application. It seems that in a web version things are better and I can change the pencil color. What am I doing wrong?

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1 year ago
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Chinese VikingBeginner
posted in Ask The Community
Miro Mac Desktop App (v 0.7.25) is stuck and won't load

Hello,I have the desktop app for Mac (v 0.7.25).  This morning it was working fine, but now it won’t load anything.  It’s been this way for many hours.  I’ve already tried the following:Reloading dashboard with command + R Uninstalled and reinstalled app Reset application data Restarted my computerSometimes reloading the dashboard (with command + R) makes the app crash.I have the same version installed on another Mac, and it’s been working perfectly.

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1 year ago
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Drew CatronNew Here
posted in Ask The Community
Smartsheet tables and reports Integration with Miro

There is currently a function that allows one to embed an Excel tab into Miro if the native Excel file is stored on OneDrive. It is a bit clunky and slow, but it works to enable a dynamic table/graph that is updated automatically in Miro so that you can build dashboards of information to share all in one place. This same functionality would be even more valuable to build for Smartsheet, particularly since Smartsheet tends to be the software of choice for integrating large amounts of data from different places. It would be great to be able to embed a Smartsheet table or report directly into the Miro workspace and have the two files remain linked so that whenever the underlying Smartsheet data is updated, the information in Miro updates automatically as well.

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1 year ago
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Asad AzharNew Here
posted in Ask The Community
Miro integration with Microsoft Surface

Dear Users and Miro team,  I wanted to check is there any update on when we will get a miro integration for Microsoft surface hub so teams could join virtually and some members can also work directly on surface hub in miro board. What I read some months ago was that is was due in 2023. Also if still that is the case, is there a work around to solve this?  

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1 year ago
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Matt SodnicarNew Here
posted in Ask The Community
Saving to Google Drive: Update Filename

I exported a Miro Board to Google drive, and then updated the Miro Board name.  I want to export from Miro, with the new Filename, not rename it in Google Drive. I get the “Already Saved to Google Drive”  prompt - so how do I force a name / doc revision?  

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Robert Johnson
1 year ago
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Andrea N RodriguezBeginner
posted in Ask The Community
Board notes newest to oldest

Is there a way to sort the Notes within a board from newest to oldest rather than oldest to newest?We use one board to capture all our quarterly projects. We use the Note section weekly and add notes. Every time I open the Notes section, I have to scroll all the way to the bottom to add notes for that meeting. Is there a simple way to sort those newest to oldest?

70
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1 year ago
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JfosterCoachBeginner
asked in Ask The Community
Azure Cards

My company has an enterprise account and I know we can import multiple Azure cards to Miro, but it would be great to bulk import all stories from a feature or all features from an Epic.  Right now, when I start an import, it shows that we can filter by Azure/ADO project, but when I try to do that, there are not options to select.  We have hundreds and hundreds of projects in ADO, so not sure why I have to search by ID number.  This is especially laborious when preparing for PI Planning where we have 12 different teams participating.  It takes forever to get all of the features and stories into Miro.  If we could put in the ID number for the feature and it returns a selectable list of stories that are linked with an option to select all that would save so much time for us!

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Jennifer Yzelman
Mironeer
1 year ago
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Saeki RyuuichirouNew Here
posted in Ask The Community
How to change user's role with API?

I would like to know how to change the user's role using the API.

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1 year ago
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McLane SnowNew Here
posted in Ask The Community
Apple Pencil Hover

When will Miro be updated on the ipad to work with the M2 Ipad hover feature.  I currently have to turn hover off on ipad to make Miro use the pencil

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1 year ago
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Tim LeaverNew Here
posted in Ask The Community
Excel files fail to embed from OneDrive

I have been using OneDrive successfully to embed both Word and Excel into Miro boards. However, every once in a while I run across an Excel file that I cannot embed. When I try to upload it, nothing happens. I can navigate to it, select the file, click Select in the “My Files - One Drive” window, the window closes and nothing happens (normally the file would eventually appear as an item on the board at this point).I tried making a blank file, embedding it (successfully) and the copying the content over. This works but as soon as I do that I lose the ability to refresh the file.Since there is no error message I am not sure where to go with this. Any ideas? I have come across it with a couple of files. Note they are not particularly large (e.g. 640 kb)

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1 year ago
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HannesNew Here
posted in Ask The Community
Miro Board in reload loop on iOS15

Hi Miroverse,After I have updated to iOS15 one of my boards are not opening anymore. It gets stuck in a reload loop. after which it just times out. I am using it on an iPad Pro 12.9” on the Miro app. I have been using this for very long without any problem just after the update I have been experiencing this. Same issue on my iPhone on iOS15.Opening this board on my Mac has no problem.Any ideas?Thanks

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1 year ago
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EricPMBeginner
posted in Ask The Community
Formatting sticky notes for all caps or title case?

Does anyone know if there are formatting options for casing on sticky notes anywhere? I used the sticky notes capture in the Android app and it captured the text well, but also picked up the all caps I was writing in. As I now add to the board, I would like to be able to either:Enter my new notes in lower case or title case and then, in bulk, make them all caps In bulk, change all my captured notes into title or sentence caseI’m defining the cases as: “ALL CAPS”, “Title Casing” and “Sentence casing”

3521
Kiron Bondale
1 year ago
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Jessica WolfeBeginner
posted in Ask The Community
Sticky Notes

Is it possible to Lock or remove the “author” function on a sticky note.  We are using sticky notes to gather feedback on a meeting and in order to garner honest feedback we would like for the stickies to be anonymous.  Is this possible and if so, how do you do it?! Thanks!

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Kiron Bondale
1 year ago
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Alejandro Ortiz DuqueNew Here
posted in Ask The Community
Apps & Integration troubles

A few months ago I bought the started plan, I could use apps & integrations but now it is not even possible for me to access this function to change an integration I have with Jira cards, does anyone know what happened?

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1 year ago
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ACoullNew Here
posted in Ask The Community
2024 Calendar Needed

I am looking for a editable 2024 calendar to embed onto one of my boards. Miro has provided one (Annual Calendar 2023 / 2024) but it seems to be incorrect (29th February is not included). This is throwing out all the dates when adding calendar items. I can’t find another one in the templates folder. Can this calendar be fixed or does anyone have ideas for another that could be used? Any assistance would be much appreciated. Thanks so much

2041
Kiron Bondale
1 year ago
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Simone CarboneNew Here
posted in Ask The Community
Cannot copy or share board: "Cannot read property of undefined (reading: 'title')

Hey everyone,I don’t know why I cannot copy items through Ctrl+C and Ctrl+V or share my board. In the first case, nothing happens. In the second one, I got this strange message: Cannot copy or share board: "Cannot read property of undefined (reading: 'title')Does anyone know how to solve? Thanks a lot!

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S
1 year ago
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