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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

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8383 Topics
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MarkBassettNew Here
posted in Ask the Community
Change username with a typo, can't login

I changed the email address of my free account to an email address that contained a typo, I doubt this address actually exists. I don’t remember the new, incorrect email address that contains a typo, so I cannot reset my password. I need to log back in but I don’t know the email address I updated my account to.

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Robert Johnson
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tazNew Here
posted in Ask the Community
I am unable to delete the team

Dear support team,• We are using Miro on a free plan.• The team administrator has retired, and we are unable to delete the team or the account.• We also don't have access to the previous Miro administrator's email address.We would appreciate your assistance.

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Robert Johnson
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C LiversdigeNew Here
posted in Ask the Community
Visibility of user changes

When using the business plan, am I able to see which user has made what changes to a board - esp if edits are made outside of a group working session? Thanks in advance

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Robert Johnson
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Jason1979Beginner
posted in Ask the Community
what is the "cot" in URL link?

https://miro.com/app/board/uXjVdsfnZ6bs=/?moveToWidget=3458764560203290123&cot=3 I think link to a board, the moveToWidget is the item id. what’s the “cot”? I’ve tried to change the value of that and it doesn’t seem to do anything. what is that for?

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Natalia NascimentoNew Here
asked in Ask the Community
Questions about the Free Plan

Hello,Would you help me?I would like to know some questions regarding Miro's free plan: 1 - Can companies use the free version for commercial purposes?2 - Is there a maximum limit of users for a company to use the free version? if yes, which one?3 - Is there any documentation (terms and conditions) that informs this limitation/non-limitation of the use of the free version by companies? Thank you!

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Sören HeydelNew Here
posted in Ask the Community
Flashing Content

Hello, is it somehow possible to add flashing content to the board so that a user can immediately see this content when entering the board - they serve as a kind of starting point for me. I tried using GIFs, but unfortunately, one has to click on them once the board is opened. Best regards, Sören

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MetaBeginner
posted in Ask the Community
Release notes for Miro

Is there any link where we can track all releases of Miro application like release notes\change logs\version history\update page?

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Kate McRae
asked in Ask the Community
Performance Issues with Miro - non responsive or VERY SLOW to respond

My team are have all been having performance issues with Miro this week. We’re all working from home - so on different wifi connections and also are working on different boards. We are finding that when we click onto something like a post-it, a box or a text-box - that sometimes it works, and sometimes it doesn’t. Or you might have to wait minutes to be able to click on something. We are also finding frames incredibly at times do not want to be selected. I’m assuming this is again a responsiveness issue. We try to expand or change a frame - and we can’t.

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Mironeer
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CGHVWNew Here
posted in Ask the Community
Edit cards in Miro brough from Smartsheet

When you bring a card into Miro generated from a Smartsheet - can you edit off the blue box that automatically populates with the name of Smartsheet the card originated from?

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NaiveBayesianNew Here
posted in Ask the Community
Set Field Values Based on Board Position

Is it possible to assign a field value to either a JIRA card or a “regular” card, based on its position on the board? The use case is sprint-planning. Image a board with 4 columns. The first column represents the current sprint, the 2nd column the sprint after that, the 3rd column the sprint after the sprint represented by 2nd column, etc. After I’ve placed my JIRA cards in the sprint where we are most likely to be able to get to the item described on the card, I want to be able to hit a button a fill a (pre-determined) field on each card, with a value associated with the column it is sitting in. Otherwise, the visual planning is nice, but the last step is still hand-typing in dates on a bunch of Miro cards/JIRA screens. Is this possible with current Miro/JIRA functionality?

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Paul Snedden
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Bhavana KumarBeginner
posted in Ask the Community
Creating a Miro board with multiple templates from a web application

Hello all, I want to create a react web application from which i can select multiple templates and then create a Miro board with all these templates. I am new to Miro and I am not sure how to proceed?. Kindly share your thoughts

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Hussin MahmoudBeginner
posted in Ask the Community
Using Miro on interactive Dispaly Vibe

Hi , Can you please advise how to configure Vibe Display as an interactive Display to Miro , I have seen the option before I upgrade to the new version .

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Tolya Filippov
Mironeer
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Fritz-Edwin JocelynNew Here
posted in Ask the Community
Improving MIRO's speed on Vibe

I bought MIRO to use specifically with my clients on the VIBE board. I was very disappointed to see how slow it was using the MIRO app on Vibe and the same issue happens when I was using the browser. It is useless to have MIRO and I cannot even do a proper meeting facilitation because of slowness. I already raised a ticket at MIRO and they suggested to add a ticket in the backlog. As a scrum master, I am working with teams to make them efficient. I hope your team will feel my pain points and strive to find a creative solution. Please keep us posted. Regards, Fritz-Edwin Jocelyn

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Tolya Filippov
Mironeer
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask the Community
Long Japanese line breaks after "-"

This happens with a sentence with Japanese and English words with “-”. Japanese doesn’t usually have any space bitween words. But English obviously does. While editing, as you can see in the top box, “miro-community” is straight line. But, once you are done with editing, it breaks after “-”. Does text box has any language attributes we can set?

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Yasushi SHOJI
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Anonymous
posted in Ask the Community
[RESOLVED] Copy/Paste on PERSONAL Board not working

Hi there, Copy&Paste suddenly stopped working on one specific board for me. (using Ctrl+V / Ctrl+C). I work on a free plan, the personal board, on a MacBook Pro. The problem remains the same on the Desktop App and within the Browser. It is a “one board” only problem (the freshly introduced Personal Board of Miro). I already tried, without success: update the Miro Desktop App Reset Application Data Reload the App (of course :D) Any clue anyone? It is really frustrating, as I use it all the time. Thanks for advise.

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Raechel Ford
Lucie A
Lucie AExperienced Community Member
posted in Ask the Community
📣 The Distributed '23 Miro Boards need your help!

Hey beautiful people! Do you want to be part of shaping the Miro Distributed '23 Board Designs into experiences that you’ll love and find valuable? Wonderful! The Design Phase has officially begin, and I'm looking for some quick 'n easy feedback on how you've enjoyed previous years’ events, and what you'd hope to see this round. 🗳️ 𝗦𝗶𝗺𝗽𝗹𝘆 𝗳𝗶𝗹𝗹 𝗶𝗻 𝘁𝗵𝗶𝘀 𝘀𝘂𝗿𝘃𝗲𝘆 𝗯𝗲𝗳𝗼𝗿𝗲 𝘁𝗵𝗲 𝗲𝗻𝗱 𝗼𝗳 𝗻𝗲𝘅𝘁 𝗧𝘂𝗲𝘀𝗱𝗮𝘆 𝟭 𝗔𝘂𝗴, and we'll take care of the rest: https://form.typeform.com/to/I4hQyDmA 🗳️ Mega thanks in advance 🙏. Your participation and insights are really important to the mission of making this a meaningful event. Let's go! 🚀

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Lucie A
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Keara O'ConnorNew Here
posted in Ask the Community
Dot voting - facilitator making votes for others

Hi, Does anyone know if it is possible to have someone do “proxy votes” in dot voting? We want to use dot voting during some workshops but not all our participants are going to be able to use Miro. We want to enable people to share their votes verbally/via chat and have a facilitator make their votes for them so they still get counted in the summary. When I try and do this it just says I’m out of votes - is there a way around this? Thanks

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Theo PhilippsNew Here
posted in Ask the Community
Fonts dont work in R

It would be nice, if there was more support for Russian-language fonts users. The Problem: Currently, all users, especially those who use Russian language in their board-projects, having an issue of half of available Miro fonts working not correctly. As you can see in the screenshot below, the texts written in the table have the same font called "permanent marker": This bug seems small at the first glance, but it sure does make the whole experience of using miro unpleasant at times. Of course, permanent marker is not the only one font that is having an issue with russian language. Possible Solution: My knowledge seems to be out of range where there root of this problem hides, but a rational and logical guess would be something is wrong with code. Miro-developers should know it better?

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Manouska J
Manouska JExperienced Community Member
published in Ask the Community
Q+A Thread: Inactive Teams Deletion

Hey Community! Today we sent out an update email to admins of inactive Free and Education plan teams. If you received this email, have any questions, or need help please ask us in this thread–– our team is here and happy to help!

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Steve Appling
Steve ApplingBeginner
asked in Ask the Community
How do I configure the "Browser Tabs" item from the Wireframes app?

Using the Wireframes app, I can add an item called “Browser Tabs”. I can double click on it and edit the text to define a set of tabs, but I can’t figure out how to specify which tab is selected. It always shows the first tab as selected. When trying to show the different content that would show on different tabs, I would like to be able to select another one. Is there some way to do this?

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Roi TalpazNew Here
posted in Ask the Community
Change Team Admin - Original admin no longer an employee

Hello, I need help regarding changing the team admin so i can upgrade to a paid account.because the original team admin is no longer an employee at my company. How can i fix it?

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Iacopo PaceNew Here
posted in Ask the Community
Mermaid sequenceDiagram breaks with

Hi all, really appreciate edit support for mermaid sequence diagrams! As I was working on a pretty big diagram though, I think I hit a limit somewhere in miro. The issue can be easily reproduced by pasting the diagram in this live mermaid: link A few seconds after hitting the “Add to Board” button, the console prints Uncaught (in promise) Error: An unknown error occurred: Metadata update failed. at z.responseHandler (miro.js:1:3388)responseHandler @ miro.js:1 and it won’t redirect me to the board. If I close the diagram dialog window, the image is actually added to board but it is NOT editable. Can this be looked into? Thank you!

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Karthikeyan TamilarasanNew Here
posted in Ask the Community
Content disappeared in free plan

Hello, I saved some screenshots to (free Miro plan) Boards. The boards are there but the contents inside are missing. I access this after an year I was not using. Could it be lost forever ? If so.. what are the ways to avoid such in future ? Thx

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Marco FaulhaberNew Here
posted in Ask the Community
Support: How to change Miroverse e-mail adress

Hi all, I will take a new job in a few days and my old e-mail address will be deactivated. In Miro itself I have already changed the email a few weeks ago. In Miroverse, however, the old one is still displayed. How can I change my e-mail in the Miroverse?

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miromahaNew Here
asked in Ask the Community
Minmap

Minmap: How can I fold and unfold a Minmap like in Mindmanager?

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