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Lost all my boards. Free trial.

  • January 30, 2025
  • 1 reply
  • 28 views
H

Hi everybody!
Today I’ve opened my Miro website and it accidentally asked me to sign in. I’ve done it and found out that my account is absolutely empty. There are no boards at all. It seems like I’ve just started a new account. Is there anything I can do with it?

    1 reply

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • February 1, 2025

    Hi ​@Hanna1234567,

     

    Thanks for reaching out!

     

    It sounds like you may have accidentally signed in with a different email or created a new account. Here are a few steps to try:

    1. Check if you used the correct email – Try signing out and logging in again with any other email addresses you may have used.
    2. Look for an account reset email – you might have received an email about your boards or team access changing.
    3. Check the team switcher – If you were part of multiple teams, click on your profile in the top-right corner and check if your boards are under another team.
    4. Contact Miro Support – If you still can’t find your boards, you can reach out to Miro Support here for assistance and provide the URL link of the board.

    Let us know if any of these help!

    Eca :)
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