So I want to let Miro know that a 48$ dollar higher yearly fee all of a sudden is outrageous, in my opinion.
I guess that 's not possible anywhere? They will read the community platform too I hope…
Regards,
Bert
Answered
Price Increase
Best answer by Robert Johnson
Because you mentioned paying annually, and because the remainder of dividing $48 by $16 (the discounted Business Plan rate) is not zero, I will assume you have the Starter Plan.
If the $48 increase is per month, that could indicate 6 additional licenses (i.e., $48 / $8 = 6). However, with no insights into your plan, I am guessing.
Contacting the Billing Team
I would suggest that you ask The Billing Team to explain the increase. You can contact them by following these instructions:
Note: After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.
Note: After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.
+13
Because you mentioned paying annually, and because the remainder of dividing $48 by $16 (the discounted Business Plan rate) is not zero, I will assume you have the Starter Plan.
If the $48 increase is per month, that could indicate 6 additional licenses (i.e., $48 / $8 = 6). However, with no insights into your plan, I am guessing.
Contacting the Billing Team
I would suggest that you ask The Billing Team to explain the increase. You can contact them by following these instructions:
Note: After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.
Note: After you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.
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1 person likes this
Hi Robert, tnx for your reply. Yes, I think I had a different plan last year, but that changed automatically (maybe?) and now I'm in the higher business plan rate. However I would like to scale down to starter which seems also good for me too, and then it won't be such a big price increase.
Already reached out for help, thanks for your advice!
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