Ask the Community

Hi community, Since copy/pasting doesn’t include comments, what’s your workaround to import all work-related comments to other boards when you have lots of them with multiple replies? Over the years of using Miro, I’ve frequently ran into this issue when tidying up boards and looking back on it, I see that it discouraged me of doing proper centralization. Am I the only one running into this issue? It seems like this would be a core part of the workflow.

I have my personal (free) account and my company's one. Can I manage both without loging in and out everytime? I don't want to merge them for privacy reasons. On top of that, I have logged out of my personal account to log in to the corporate one and now I cannot log in with my personal email. I end up in an eldless loop. When I click on: ‘Continue with google’, it automatically fills in my org's email and takes me to ‘log is with SSO’. How can I avoid that?

Hi, need some suggestion on loading a heavy board~ I’ve been using miro with a free plan, was about to upgrade and split a heavy board afterwards, but i can’t access to this board now (i could open and load the board a while ago), and keep getting error while loading. I tried the solutions in Board performance and loading issues, on both desktop app and browsers, unfortunately didn’t work.Any suggestion for solving this issue, or any support i could get? Thanks a lot~ 

Hi there,I want to have the same experience as on a white board when I am using Miro on my Huion graphics tablet. The pen has two buttons which I can configure. Right now I have the 1st button configured as the left mouse button and the 2nd button as right hand mouse button. My problem is that I need to press the 1st button to start drawing. But I want to start drawing as soon as I touch the canvas. I have tried many things but I am unable to figure this out. I would really appreciate your support!Best Regards,Henbah

HI team ,Is there a way to automatically size objects based on a number value?I want to scale a shape based on a number value.example -Making timelines based on a duration cell valuethe 5 day rectangle is proportionally longer than the 1 day rectangle.thanksAshish.

Specific, tangible requests and ideas for moving forward with this process 

Wondering if anybody has come across any impressive world map pictures in their Miro travels (I'm specifically looking for map pics that preferably have the name of the countries along with their respective capitals) Perhaps something similar to the one used during virtual miro user groups 

Hi, i was wondering if there is a way to conveniently detect or flag duplicated sticky notes ?i have stumbled upon cases in workshops that we just realised there are duplicate items mid-exercise, and since we have a large boards with hundreds of stickies, its quite hard for the facilitator to keep track of every stickies in the board. 

When I have a lot of images and my workspace is quite large, it happens to me that every time I use the zoom the board becomes slow.At first, I thought it might be because of the number of images, but it has been more than a year that I work with the platform with the same amount of elements and I have this problem for maybe 2 months, with the new boards. Someone had the same problem?

We want to subscribe for teams - 2 members but unable to use Credit card (tried multiple) issued in India due to the current security concerns issued by Reserve Bank of India

Is there any way to (after creating the board) optimize uploaded images on a board? Say, for example, that I’d carefully uploaded 100 images that turned out to be a bit larger than they needed to be - is there a feature that’d let me resize those on the server side, instead of hand resizing them all and uploading each one and re-placing them?

Does anyone have a problem using “Best Quality” PDF export?  “Small file size” export works fine but “Best Quality” gets the frame order wrong.  Is it just me?

How can I create a personal board? Since I was added to a team, I cannot see mu previous boards, and I just can create boards inside the team. Also, if I try to create a new team (just to move to another workspace) but that requires a premium plan. So, since I was added to a team I’ve lost my boards, and cannot figure out how to create a personal draft of something.

HelloWe have recently purchased a Starter license for our business, we regularly run virtual webinars with participants outside of our organisation and I wondered if there is a way guests can access and edit/contribute to boards we provide a link for without having to sign-up for a Miro account?If so, would we need an upgraded license to be able to do this?ThanksCourtney 

So, I make Screenshots, but my member doesn’t see them I have no idea why So i see all the pics, but my student - noFirst time face with this   

I noted the following bevaviour today and have reported it to the support team.When I first open a board with an existing Talktrack recording app shortcut, it is disabled until I open the Talktrack app panel.If I refresh the board, it is disabled again. 

Hello, I hope someone can help me. Up till now I´ve been a happy user of a free plan. Some days ago I started to have problems - every 2-3 minutes when was trying to text the board just blocked. It keeps happening. I´ve tried different browsers, the problem is not there.What can I do?

i am trying to sort my boards, but im missing that drop down.  i have an educator’s account.  how do i get that to appear so i can sort by starred boards?  

Having an issue when using the pen tool on the iPad app. When I tap on Pen, the keyboard shortcut for the pen tool comes up and obscures the Erase tool. I would like to either be able to dock the pen tool so the tips aren’t in the way, or to turn them off, neither of which seem to be available today. Or is there another way? Can you kindly help? Thank you.

Hello! While I was doing research on my Miro Board, I noticed that my previous research was deleted, all but my frames.What is the cause of this? And what can I do to retrieve the research that I lost?I invested 1 ½ hr of time and would like to know if anyone else has experienced this before?

There is a neat status flag that can be applied to cards: Is there some way of filtering or searching on status? The obvious stuff doesn’t help:  

Hi Miro Community.  Has anyone had an issue where a user is editing the text on a board & when they click outside the text box the text reverts to the unedited version... Click back into the box, and the edited version is there.Frustrating at best, and is driving some internal ‘incident’ traffic. Solution that worked for me was to close down the Miro app completely and then reload. 

We are working with Jira cards, integrating Miro and Jira cloud, using the OAuth 2.0 integration.We have a problem that cards that were converted into jira issues, do not receive any updates from Jira.For example, if I convert a card to a Jira issue, and in Jira I assign the ticket, I will not see that the card is assigned, unless I open the card explicitly. The documentation says it should get updated up to 60 minutes after the change, but this doesn’t seem to work.We are using the Starter kit in Miro.

Hi Guys,No matter what size/type of frame I use under my board, after exporting it into pdf or image I can’t print it out in A3 size. The printer receives the input but no printing. Really annoying and time consuming issue and I unable to fix it. Thank you for any help.Adri 

Dear Miro Support Team,I am currently utilizing Miro for managing various projects and often need to search for specific terms within my boards. I am trying to find instances where two separate terms appear in the same board, regardless of their proximity to each other.Could you please inform me if there is a way to perform a search that allows for locating multiple terms independently within the board content? Specifically, I am looking for functionality akin to a boolean "AND" search, where the search results include all entries that contain both terms, not necessarily next to each other.If such a feature is currently not available, could you provide guidance on any potential workarounds or let me know if there are plans to include this feature in future updates?Thank you for your assistance.Best regards,