Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,698 Topics
  • 25,948 Replies
7698 Topics
B
Brian 3452New Here
posted in Ask The Community
How to export Model text

We’re looking at the data model functionality described here (https://community.miro.com/product-news-31/entity-relationship-diagram-erd-cardinality-crow-s-foot-notation-released-8855).It seems to be quite useful, except for --- how do we copy and paste the text to another tool (such as Notepad or Visual Studio).After typing in the list of attributes, it would be nice to be able to copy and paste that to other applications.As a workaround, I found that I can export a drawing to PDF and then copy and paste the text from the PDF to other applications. This adds a few steps to the process, but I guess its better than nothing.I would love a right-click “Copy as text” option or similar to make this process faster.

1150
B
1 year ago
J
JoanarauBeginner
posted in Ask The Community
Add ability to add trello cards

Please provide the same level of integration for trello cards as currently exists for jira cards.

170
J
1 year ago
C
Collective BroadcastNew Here
posted in Ask The Community
Miro app for Zoom not loading toolbars / buttons

I am trying to use the Miro app in Zoom and am hitting a brick wall. I can open a board but the toolbars and buttons to actually engage with the board will not load. They just sit greyed out on a sort of loading animation. I am able to open the boards and get the toolbars and buttons in both the desktop client and the browser version of Miro, but not in the Zoom app (which is the only place I want to use it). Not finding anything in support or community addressing this issue. I have tried using two different Zoom accounts, on two different computers (both Mac), both updated to the most recent Zoom version. I have uninstalled and reinstalled the Miro app in Zoom and that’s done nothing either. See the screenshot below showing the greyed out toolbars. Any and all advice appreciated.   

502
L
1 year ago
Timothy Nguyen
Timothy NguyenNew Here
posted in Ask The Community
Miro & Zoom Integration - Your experience and feedback

A couple of us, facilitators, came together to try out the new Zoom x Miro integration. We noticed a number of limitations, for example:the integration feature only works for latest version of Zoom no access to Miro during Zoom breakout the Miro interaction via Zoom is (slightly) slower and laggy than one from the board Would love to hear your experiences with this new update as I believe if this works well and smoothly, it can be a game changer moving forward.

21410
L
1 year ago
C
Clive LynchBeginner
posted in Ask The Community
Color Picker not working

I’m having an issue that’s been driving crazy and nothing I do fixes it. For some reason, when I try to create a custom color using the color palette, I can’t move the color picker at all I can only use the slider on the bottom of the color palette. However some reason, it works fine on the computer at my job. Also, how can you delete a personal board? Any help is appreciated thank you.

7369
S
1 year ago
J
Jay BradyNew Here
posted in Ask The Community
User Management Filtering

Is there a way to filter for users who are NOT a member of a specific domain? In other words, I want to see all users outside my organization where the email does NOT contain {@mydomain}. After I get that filtered list I would want to perform some bulk actions on that collection.

150
J
1 year ago
A
Arman HiQNew Here
posted in Ask The Community
Allways goes to app-install page.

I wanted to use Miro inside MS Teams. It failed and Miro is not available in browser now. It allways redirected to “https://miro.com/app-install/...” page, without any option to change anything.

60
A
1 year ago
L
LovisaBeginner
posted in Ask The Community
Select drag is Unusable now.

Hi ive been using miro for a few years- and i dont know when- but now when i drag select, anything in that square becomes marked. Why? can i turn this off? it is destroying my workflow and draggin it down to us not using miro no more. since its an enormous time sink..Unless the entire object is in the marked area i do not want to select it.If i just want ten small pictures moved, placed on a big square? i need to deselect the big square! ITS INSUFFERABLEPlease tell me i can turn that off and get it back to how it was.Am i just missing something?please help 

1433
A
1 year ago
K
KatezubkoNew Here
asked in Ask The Community
Video chat doesnt’t work

Hello! I have a problem with my video chat. I have a Business subscription and when I start the video conferencing, my guests don’t hear me and see. What is more, when I try to reload the page or app, then I can’t even join the video. Can anyone help?🙏🏻

350
K
1 year ago
B
bobthebuilderNew Here
posted in Ask The Community
Disappearing text when a textbox/sticky note is clicked

I am currently working on creating a Miro template that will be populated with many text inputs. I am trying to figure out if there is a feature that you could make a text with say 50% opacity that disappears once a shape/text box/sticky note is clicked, something along the lines of “Type your input here...”, similar to search bars in search engines. Is this a non-existent feature as of now or is there a way to achieve this?Thank you!

1242
B
1 year ago
A
Ankur at Insights2 CIIE.CONew Here
posted in Ask The Community
View only Board with an embedded Google sheet - how to replicate the google sheet for each user copying the board

One of the custom tools I am developing requires the board to be copied on users’ respective Miro IDs for use.  The usage includes 2-3 Google sheets configured for calculation based on some values input in each. These are open access Google sheets hosted on my drive.  How do I ensure that new Google sheets are created (I have enough space in the drive to accommodate as many new sheets as required by N no. of users) each time a user copies the board for their usage.  Is this possible, and how do I go about this?

250
A
1 year ago
J
Jan RuppelNew Here
posted in Ask The Community
Message that team will be deleted?

Hello,we got a message , we havent used our Miro Team: “My team” in over a year.And will delete it ?But we working in our company every day , with our team and on our board. Miro Support dont ask me.Is this possible its an older board , and is the name “my team” ?Our board is very important , who can help us please ?Thank youGreetingsJan David Ruppel

101
Robert Johnson
1 year ago
H
HMSTNew Here
asked in Ask The Community
How do I change the Team Admin account (email address)?

I just upgraded to Team status. I have worked with many clients and all of us have been using free accounts. I was logged into mine and upgraded, but after paying saw that the Team Admin is one of the email addresses that belongs to a client instead of mine, and my email address is listed as the second seat (Member) of the team. How do I change the Team Admin to be my own email address?

5545
Robert Johnson
1 year ago
J
jaymeenaBeginner
posted in Ask The Community
Why does pressing "align items" cause overlap?

I have a bunch of images that I want to align automatically. But when I select them and press “align horizontally” or “distribute” they just overlap in one big pile.

503
Robert Johnson
1 year ago
C
Christine PowerBeginner
posted in Ask The Community
Moving objects - Alignment snapping issue/bug - Mac desktop app

Hello,For the past couple of weeks I’m experiencing issue in trying to precisely move or align something. It seems that the objects are snapping to an invisible grid, and I don’t understand why. I can still adjust the alignment using my keyboard arrows, but it’s slowing me down and is very frustrating to let go of the mouse every time.I’m on the mac desktop app. Does somebody know if it’s a bug or if they’ve introduced a new feature that I need to deactivate?

510
C
1 year ago
P
ProcurementNew Here
asked in Ask The Community
Does miro business plan provide a free of charge invoice manager account?

We plan to buy the Business Plan. We need a special account. Let me say an “invoice manager account”.  He only has to handle the company infos, credit card credentials and invoices. No need to be a member or admin or work with the miro app. Therefore that account shoud be free of charge. Does miro provide such an “invoice manager” account?Thanks and regards

181
Kiron Bondale
1 year ago
O
One_TomNew Here
posted in Ask The Community
Is it impossible to align text in mind map?

Is it impossible to align text in mind map?When I select branch of mind map, I can’t see any text aligning tool.  

6662
O
1 year ago
P
photosynthesizeBeginner
posted in Ask The Community
Align text to top, middle or bottom of box

I’d like the option to align the contents of a box to the top rather than the centre - example attached. Is this possible and I’m just missing it?text aligned to centre

40917
D
1 year ago
F
Fiona LewisBeginner
asked in Ask The Community
Why is this saying "Please Authorize your account"

When I go to save to GoogleDrive it is showing this error message but I have connected my accounts several times with no avail. How do I fix this pleaseeeeee? 

9435
Robert Johnson
1 year ago
K
KristenKNew Here
posted in Ask The Community
Moving a Miro board from one company environment to a different company environment

I need to move a Miro board created in our company environment to another company. There does not seem to be an easy way to do this. Please provide the way to copy a board. They need our templates that we created.  

200
K
1 year ago
Mishal
MishalGroup Leader
asked in Ask The Community
Pictures not loading on Miro

Certain pictures are no longer loading. Has anybody faced this before? 

4014
Robert Johnson
1 year ago
V
Venini RenzoNew Here
asked in Ask The Community
Miro does not load pictures

It was reported as a solved problem, but Miro does not load pictures (e.g. 81KB) - the screen is stuck with the progress cricle :-( Decreasing size of the picture does not help :-( Any workaround?

5752
L
1 year ago
V
Vicky_reDesignNew Here
posted in Ask The Community
Can't upload from connected Google Drive account

Any one else have issues uploading from Google Drive? My Google Drive is integrated. I am logged into my account. But I am getting this message:When I click SIGN IN a page flashes but doesn’t load. When I click a 2nd time I get this message: Then everything in Miro fades to semi-transparent and I have to refresh to get an active site again. It has done this 5 times in a row. HELP!!??

9262
V
1 year ago
I
Irfan ahmadBeginner
posted in Ask The Community
infinity zoom in

in my oppinnion if the app had infinity zoom in and zoom out it would be more injoyable to use

622
I
1 year ago
C
CyrilthedesignerNew Here
posted in Ask The Community
Double clicking to edit the text not working.

I used chrome and safari on Macbook pro by both mouse and touchpad, they are not working.How do i solve the issue? 

170
C
1 year ago
Terms & Conditions