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I reviewed the Miro community and see someone opened a ticket to address a free account being billed. This has happened to me and I cannot find a solution to contact anyone, no e-mail, no online chat, nothing. I am the account owner, opened it up, upgraded the account for some time and then went back to the free version. This billing issue has continued on for 3-6 months or so now and I cannot stop the charges even though it says "free" account. I have not opened another account, deleted the user or anything. Please help

@dbrasher Your post has been converted into a support ticket and the support team will be in touch. In the meantime, please feel free to response to the automated email with any other relevant details that you did not want to share publicly. I would also suggest that you do NOT reply with full credit card details.


Thank you.


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