Skip to main content

I have our Miro as a channel in our MS Teams group. While in our Kanban board, I have visual notes on the side that all team members can edit. It has been working flawlessly for over a year.

 

Last week, the visual notes disappeared from the MS Team version of Miro, but is still visible and editable online and on phones and tablet.

 

The notes tool is also missing from Tools, Media, & Integrations on MS Teams, but is still available online and on phone and tablet.

 

How do I get Visual Notes to reappear on the MS Teams version?

HI ​@bmoskow,

 

Thanks for bringing this up! Since Visual Notes are still accessible on the web, phone, and tablet but not in MS Teams, this could be related to the integration. You can try the following troubleshooting steps:

  1. Refresh the Miro tab in MS Teams or sign out and back in.
  2. Check if there are any updates for the Miro app within MS Teams.
  3. Remove and re-add the Miro tab in your Teams channel.

If the issue persists, I recommend reaching out to Miro Support so they can investigate further. Let me know if I can help with anything else!

 

Reply


📣 Save the date for Canvas 25!

Terms & Conditions