@Oxana Kyllonen - I have never experienced this myself.
How are you accessing Miro? The Miro desktop app or a browser (and if so, which browser?)
And what is your OS? (Mac? Windows?)
Reporting this behaviour to the support team
If you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:
https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
@Oxana Kyllonen - I have never experienced this myself.
How are you accessing Miro? The Miro desktop app or a browser (and if so, which browser?)
And what is your OS? (Mac? Windows?)
Reporting this behaviour to the support team
If you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:
https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
Thanks Robert. I was looking how to open a ticket and eventually found only this forum. Will report the issue now too.
I’m using Miro in Chrome browser, on Windows OS, Dell laptop. When I undock my laptop, I use touchpad, and when it’s docked - a mouse with Miro. Previously I just had to manually switch between the two, when docking / unlocking, as automatic detection never worked. Now something changed and manual switch doesn’t work either anymore (see original message).
@Oxana Kyllonen - Yeah, something in the process does seem to be confusing Miro.
Once you have an answer from Miro support (and hopefully a resolution) it could be helpful for other community members if you were to copy-paste the outcome here 