Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,768 Topics
  • 22,853 Replies

6768 Topics

C
CdBNew Here
posted in Ask The Community

Can't move or delete one grey box on a Miro board

Hi there. My colleague created a Miro board (a sitemap for our website) and she’s on leave so I’m trying to edit it in her absence. Everything seems editable apart from one grey box (marked DELETE THIS ONE). Any ideas on what I can do to fix the problem? Thanks! 

2
C
1 year ago
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Pujo AjiBeginner
asked in Ask The Community

Result image from google search inside miro is free to share?

Is there any way to make sure the image we get from google search inside miro is free to share license?

2
P
3 years ago
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Jean Marie SteinBeginner
asked in Ask The Community

Private Tutoring on a Miro Board

Hello!  I see between 20 and 30 students each week. On the AWW app, I had a board for each student and each student had a log-in to AWW. (They did not have to pay to be members.) Once I added them to a board, they had access to that board.  I don’t see how to create this on Miro for free. If I become a Consultant, will I be able to invite each student once. I don’t want to have to send a new invite at the time of every session. I would also hope that they can log in at any time, not just when we are working, to review our work.  SECOND QUESTION - do the up graded boards have pages or are they infinite planes? I liked the pages because the students could easily find me on the boards. Please advise...and if any of you tutor AP  Physics C - I would like to hire you!  THank you!

2
Robert Johnson
2 years ago
R
Richard Sharp ViaNew Here
asked in Ask The Community

Strange copy and paste habits for stickies

Currently, my Miro space is ok. But I'm working with multiple clients who's stickies are multiplying wildly every time they copy and paste. In the same pattern as the frames we have, but offset to the right any ideas ?

1
Kiron Bondale
3 years ago
B
BSteeleNew Here
posted in Ask The Community

Embed flow diagram inside a block in another flow diagram?

Surely this has already been discussed, or is a widely-known feature, but as a newbie to Miro I just can’t figure it out.  I’m building a complex flow diagram, and I’d like to be able to embed “template” flows inside it and give them the form of a block.  Think of it as a “black box” that represents another flow diagram.  But, for discussion purposes, I’d like to be able to click on that block and have the other flow diagram open up.  How do I do that?Thanks ahead of time!

1
Henrik Ståhl
2 years ago
G
Gagan SinghNew Here
asked in Ask The Community

Pricing / I would love to take the $10/ month pricing to start using the premium features

On the main site the license is showing as $10 for the paid account but inside my login when I visit pricing it’s showing $20 (Monthly). It’s just for my own use and I would love to take the $10/ month pricing to start using the premium features for now. Help! 

2
Robert Johnson
3 years ago
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Colleen CroninNew Here
posted in Ask The Community

One-on-one training

I'm a consultant looking for one-on-one Miro training including on-boarding participants. I'd estimate between 10 and 20 hours are required. Are any Pioneers or Experienced Collaborators interested in this contractual engagement? I did run this by Carl Smith of Miro for permission to ask this request of the community and he said no problem.

1
Robert Johnson
3 years ago
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Mike BarrittNew Here
posted in Ask The Community

Google Drive: folders within the shared drive do not show

I am linking a Miro board to spreadsheets on our G-drive and this seems to work fine except when I try to link to a sheet in a sub-folder of a share drive the folders within the shared drive do not show. I am not sure whether this is something I have not set correctly in either Miro or G-drive or it just does not work! If someone could help that would be great.   Thanks.   Mike.  

1
M
3 years ago
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Diana KerimovaBeginner
posted in Ask The Community

Connecting a graphics tablet

How to connect a graphics tablet to the Miro board so that you can draw and control it trough the tablet?

1
Apollonia
Mironeer
1 year ago
A
Andrey ParamonovNew Here
posted in Ask The Community

Can't copy from one board to another

I have two boards. And I cannot copy content from one to the other. The app or browser reloads and the content is lost.Whiteboard copying permissions set.What could be the problem? Is it really necessary to redraw everything every time now?

1
A
2 years ago
V
Veronica BacaBeginner
posted in Ask The Community

How do you use Miro in an online course?

Hello Miro Users!I am searching for anyone interested on presenting to instructors on how you use Miro in an online course.  Our instructors are struggling engaging their students and I believe Miro will be an awesome tool to demonstrate how use to promote student engagement. Please reach out if interested!Thank you,Veronica

15
J
2 years ago
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Paid LancerNew Here
posted in Ask The Community

accounts.google.com redirected you too many times.

Hello, I’ve follow the steps to integrate the google drive into miro and its working until I want to change directly something in my google docs (uploaded into my miro board, I can see a preview of the document). I have the following error in the new window:‘’accounts.google.com redirected you too many times.’’There is the same error/message for any type of file (sheet, etc).Everything is linked and setup and working except that. Also, I’ve followed your tutorial on how to install google drive.I’m using the free ‘’version’’.Thank you for your time,How can I edit my files directly from the miro board?Free Paid

1
Apollonia
Mironeer
2 years ago
A
Anais RIOUALLON
asked in Ask The Community

Lost my board

Hello everyone, I just created a Miro account. Last Friday I worked a few hours on a board. And today I renamed my "Team name", and since then I lost everything ... can you help me find my board please I'm desperate.

5
Robert Johnson
3 years ago
H
HeatherMBeginner
posted in Ask The Community

Nodes not expanding

I have been working on a rather large mind map and collapsed a set of nodes. Now they won't expand. I click on the number and nothing happens. I have tried this in the browser and the app, and on different devices. It is not locked. I tried locking and unlocking. Any ideas on how to fix this?Thank you,Heather

4
H
10 months ago
T
Thomas Cherian ThomasBeginner
asked in Ask The Community

Issue with rendering Invision & Zeplin using webpage capture

Hi Team   I am having trouble when I need to render a page form Invision or Zeplin that requires authentication.   Is there a way to provide authentication similar to Jira.   regards

3
T
3 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
asked in Ask The Community

Can two people with paid accounts be on each others teams?

Our office has two separate teams. (we don’t need business level yet). All members are paid. SOME members of one team want to share boards with the other team (we don’t need team merging). Can we add members from the other team to our team without paying again for them, and without having them be “guest editors?”

1
Kiron Bondale
3 years ago
F
Felicia VincesNew Here
asked in Ask The Community

Shifting Boxes

Hi all! Whenever I type in the boxes of my mind map, the other boxes shift as the text length increases. I tried locking the boxes in place but that hasn’t helped. There’s way too much space on the board for it to not be used well. Any help is appreciated!

1
Kiron Bondale
3 years ago
M
MarkDeafMcGuireNew Here
asked in Ask The Community

How to force sync between mobile app and account?

Hello everyone,Before I reach out to the tech support team as per instructions on their How to Contact Tech Support page, I thought I ask here to see if any of you are experiencing this or know how to resolve it. Yesterday, I added some cards on my iOS app.This morning, I logged into my account on my MacOS app and the cards are not there. I also checked using my browsers and verified the cards are not there.I thought maybe there’s a way to force sync between apps but I do not see an obvious solution. Am I missing something? 

2
M
2 years ago
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Infrequent InquirerNew Here
posted in Ask The Community

Locking a line within a shape

Hi there savvy Miro users,Here’s a question I’m sure many will find basic and unremarkable, but oh well, this is how I choose to spend my Monday night.I am struggling to draw a shape with a line diving it  and a text in each part (a domino to be precise). Is there a way to lock the line within a shape? Or any other technique to do it in Miro?Thank you all 

3
I
2 years ago
C
Corey MorrowBeginner
asked in Ask The Community

Freeform frame picks up locked background element :(

Hey all, having an un-intuitive problem here...seems like a bug based on the words “freeform” and “lock.”I’m using a free-form (not grid) frame that keeps “picking up” a vertical line I want to remain fixed in place behind it. When I move the frame, it picks up all lines in the background which it partially overlaps. This is true even if I “lock” those lines.Is this sort of behavior of frames unavoidable? I can switch to just a shape and group items in the shape, but the label and ease of moving around a frame was a plus in this scenario. 

4
C
3 years ago
D
Daria MykytenkoNew Here
posted in Ask The Community

Subscription upgrade for Ukraine

HelloI heard that Miro generously supports Ukraine and Ukrainian people, and thus there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is needed for that? I’ve already upgraded my plan though. I would be grateful for your response. Thanks in advance! 

1
ElvaMiro
Mironeer
1 month ago
S
Sertomir
posted in Ask The Community

Cannot type in tables on mobile

Hey,Just started using Miro and I can’t write anything inside a template table on the phone app (android, using the workflow template).All I can do is change the size of it and what the bottom 3 icons show (delete, duplicate and more).Anyone knows what’s the issue?Thx

3
Robert Johnson
1 year ago
M
Mark VincentBeginner
posted in Ask The Community

Marking up PDFs

I have a copy of my course roster in a Miro board. It is a PDF. I’d like to be able to edit that doc with pen etc., and immediately have that markup locked to the board. I’m assuming that I have to using the grouping feature,  and perhaps locking? I’d love to be able to make those edits quickly (e.g., in front of the class) without having to remember to lock them all in place. I learned this the hard way. I made careful notes on the first day, and forgot to lock them down. I later resized/moved the PDF, and as a result I now have pen marks that do not match up with document. Had I noticed immediately, I could have just used Ctrl-Z, but I didn’t… I’m hopeful there’s a simple feature that lets one mark up and make the edits essentially burn into the PDF, so no amount of resizing/moving leaves the edits stranded. 

2
M
2 years ago
C
cbellewNew Here
asked in Ask The Community

Can we continue using the board with "missing content"?

We recently got this message on our board:We’re sorry to say that some content on this board is missing due to an incident. Please, open the restored version of this board made on October 8, 2020, at 3.30 am UTC which has all the missing content recovered. Our sincere apologies for the inconvenience – Miro team is fully committed to preventing such incidents from happening in the future.But actually we can’t see anything missing on the original board. Are we ok to continue using the original board instead of the restored board? We don’t want to use the restored board because it is missing a days worth of content.If so, will the yellow warning bar disappear from the original board after some time? 

1
Marina
Mironeer
3 years ago
D
Deborah WoodNew Here
posted in Ask The Community

Font size

I have cpmpleted a board with clients and for the first time can’t adjust their font size to go any bigger than 18 so the stickies are tiny on Large size. How can I alter font size (and sticky size) to larger?  Thanks 

1
Kiron Bondale
2 years ago
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