Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,747 Topics
  • 22,733 Replies

6747 Topics

J
JamesGeorgeNew Here
posted in Ask The Community

Editing and colouring vector shapes

Hi Does anyone know if it is possible to import a shape (say as a .SVG) and be able to change its fill colour and stroke colour?

2
J
1 year ago
D
DavidB.Miro Hero
asked in Ask The Community

Is it possible to turn off the lasso tool?

Hi, is it possible to turn off the lasso tool?In a client workshop yesterday a participant managed to accidentally grab dozens of elements and drag them out of main view.  The only way I think they could do that is with the pen / lasso feature…Any advice would be welcome! 

2
D
3 years ago
F
FrederickAcceleratorBeginner
posted in Ask The Community

[RESOLVED] Frame names not showing unless zooming in or out

I’ve encountered what I think is a bug, but may be a feature… The name of each Frame that I have on my board does not show up unless you are actively zooming in or out (i.e. scrolling the mouse wheel) on the board. It means you can’t see the name of the frames when navigating around the board which seems to be unintentional. Has anyone else seen this?

12
A
1 year ago
C
Claudia RussoNew Here
posted in Ask The Community

Theory of Change template

I need to work with my team to formulate a theory of change and would love a template to facilitate that discussion.

3
Véronique Carbonneau
1 year ago
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Anand GudimanchiBeginner
asked in Ask The Community

Miro Cards - Issues & Help

Hi Miro Experts, I am using the Miro Cards to capture some actions, I Need help When I change the a specific card name, tag name, All the cards in the board are changing? Please may I know how can I have cards with different board names  When I assign the card to someone, they don’t get email but have information in the Miro task panel, but when they respond, I did not get any indication  I want to have these cards linked to Jira. Are there any other tools where we can engage in to and fro communication to exchange notes, review comments, detail like SharePoint commentsNote: We have organization licenses for MiroRegards & Thanks a lotAnand

1
Robert Johnson
3 years ago
K
kaztateishiBeginner
posted in Ask The Community

Jumping to specific frame in presentation mode with keyboard input only?

Is there any way to navigate to the specific frame in presentation mode only with keyboard inputs?Instead of going back and forth one by one, I’d like to jump to specific frame without clicking frames list in the interface. Simple shortcut to navigate to the number/name of frame would be ideal.Thanks for the support!Kaz

2
K
1 year ago
K
Karinna FBeginner
posted in Ask The Community

Unable to select greyed-out frame + objects

 I attached screenshots of the frame that is affected. None of the other frames in the board have this issue or look similar. I am not able to select the slightly more transparent portions of the title or sticky notes (not the actual sticky note feature, just shapes with text.)I can double click on some of the forms to do basic text editing, and I see the gray hover buttons to rearrange columns, but none of the normal edit or select menus show up. I can’t copy or duplicate anything, or move any of the tables.I have tried copying the board (didn’t fix), restoring previous versions (the bug somehow backdated itself; didn’t fix), clearing the app data (didn’t fix), uninstalling and reinstalling the desktop app (didn’t fix), and accessing the board (and versions of the board) from a browser window (didn’t fix), CTRL-A (didn’t select/fix). This problem only appeared after I loaded the board this morning. I am able to edit the rest of the board just fine. I am on Mac OS; I usually only work

1
Robert Johnson
9 months ago
A
Amber VerstraelenBeginner
posted in Ask The Community

First time user: adding clients to the board?

Dear colleagues, I am using Miro for the first time and wondering how to add my clients in the consultant plan - each board/ project should only have these clients that are relevant to it, but I am stuck at the basic beginning: adding the clients to the board.Can anybody help me please.Much appreciated.Amber

4
Robert Johnson
2 years ago
T
Tore OmdahlBeginner
asked in Ask The Community

Bug using video chat and timer simultaneously

When using video chat on a board I am not able to start the Timer (only hide). It’s placed behind the Video Chat toolbar and cannot be started. Bug? Is there a workaround?

2
Marina
Mironeer
3 years ago
S
Sven Digital MarketingNew Here
asked in Ask The Community

Formatting Tool For Table

Hey Guys,So I have copy and pasted some keywords from my research tools into Miro. Shows in Miro like this; keywordvolume 6500seo difficulty 43paid difficulty 45 keyword 2 volumeseo…. Now my question. Can I format that into a table or at least the data for each keyword horizontal instead of in a block? Would like to avoid copy and pasting the data for every single one.Thanks!

2
Max Harper
2 years ago
D
Dean BirkettBeginner
asked in Ask The Community

Billing for users who have access to one board

Firstly, the account area of Miro is one of the most confusing I’ve ever used - so this has probably been asked numerous times already, so apologies for that!I am a freelance consultant who works for numerous clients. I have created a board, and shared this board (comment only) to 8 other email addresses. When I log into my account section, under ‘Active users’, I just see myself - but there is also a notification which says “1 member below is in the team. And 8 other users have access to some boards in this team.”My questions are:Will I be billed for these 8 other people? They have comment only rights…And, where can I check to see this information. Would they appear as team members if I was to be billed?Thanks!

2
D
3 years ago
L
Lucy22Beginner
posted in Ask The Community

Duplicate Sticky Notes

Hello!I frequently used the CRTL+D to duplicate sticky notes (which would copy the sticky note and the text in it). As of today, when I try to do this, it only duplicates the sticky note but the text is not duplicated. Has anyone else experienced this? Any tips on how to fix it?

3
L
8 months ago
C
CindiABeginner
asked in Ask The Community

Adding onto Process template

I started creating the storyboard for a course I am designing using a process map template, but I can’t figure out how to add more stages- I will need quite a lot. Thank you!cindi

4
C
3 years ago
J
je remyNew Here
asked in Ask The Community

Miro application is broken [rtb object syntax]

Hello,Is there any way to recover my account from its current broken state? Currently, when `miro.com/app` attempts to load it tries to create a JavaScript object and store it in at the `rtb` variable. This object has some syntax errors that is preventing the app from finishing its load. I validated this was the problem by intercepting it with an HTTP proxy and modifying the value to be syntactically correct. My efforts to correct this issue have failed, however and the value is reused in a number of places making it infeasible to manipulate this value every time it is set.  Thanks,

2
J
3 years ago
A
AdebisiNew Here
posted in Ask The Community

How do I get the whole Backlog (1 project) from Jira into Miro board?

I am trying to get my project backlog into Miro for better clarity and organization.  I know you can get tickets into Jira but I want to be able to highlight the whole backlog including the Epics, User Stories and Tasks into Miro.  Basically, everything within the Backlog into Miro. Is it possible with one click without picking each ticket individually by searching and filtering which ticket belongs to which project.  Please bear in mind there could be several projects on Jira but I just want to be able to filter out on a specific project and get access to all the backlog items pertaining to that specific project into Miro.  Is this possible and has anyone done this before? Please advice on how to go about it. Thank you.

1
Yvain
Mironeer
2 years ago
P
Pujo AjiBeginner
asked in Ask The Community

Result image from google search inside miro is free to share?

Is there any way to make sure the image we get from google search inside miro is free to share license?

2
P
3 years ago
Said Saddouk
Said SaddoukGroup Leader
posted in Ask The Community

How to hide content from everyone but a single person?

Hey folks, I am looking for a way to hide some content on a board from everybody but a single person. Or the other way around: only show it to a single person. This would be very helpful for some games, for example when nobody should see which card somebody pulled. I already tried out some stuff but I think there must be a better way/workaround? Any ideas we can discuss and build on to solve this? Rgrds Said

2
Said Saddouk
2 years ago
R
Richard Sharp ViaNew Here
asked in Ask The Community

Strange copy and paste habits for stickies

Currently, my Miro space is ok. But I'm working with multiple clients who's stickies are multiplying wildly every time they copy and paste. In the same pattern as the frames we have, but offset to the right any ideas ?

1
Kiron Bondale
3 years ago
N
Nico TedeschiNew Here
posted in Ask The Community

Copy a board from one Free Plan to another Free Plan

Salutations,I have two accounts, one for the team and one personal.Both are free.How can I duplicate a board from one account to another?I have the message that I can't do this, but it seems strange to me because it would be such a simple thing

1
Robert Johnson
2 years ago
J
joschNew Here
posted in Ask The Community

Information about board duplication to board owner?

Do I get an information in any way when someone is duplicating one of my boards? For example do I get a (email. push or slack) notification (maybe in the weekly summary)? Is the duplication visible in the activities? Can I see the duplication in the audit log in (enterprise plan)?If I can get the information about the duplication of my board, which data do I get access to?The username of the actor, that duplicated the board? The team name that the origin board was duplicated to? 

2
Paul Snedden
7 months ago
C
Colleen CroninNew Here
posted in Ask The Community

One-on-one training

I'm a consultant looking for one-on-one Miro training including on-boarding participants. I'd estimate between 10 and 20 hours are required. Are any Pioneers or Experienced Collaborators interested in this contractual engagement? I did run this by Carl Smith of Miro for permission to ask this request of the community and he said no problem.

1
Robert Johnson
3 years ago
M
Mike BarrittNew Here
posted in Ask The Community

Google Drive: folders within the shared drive do not show

I am linking a Miro board to spreadsheets on our G-drive and this seems to work fine except when I try to link to a sheet in a sub-folder of a share drive the folders within the shared drive do not show. I am not sure whether this is something I have not set correctly in either Miro or G-drive or it just does not work! If someone could help that would be great.   Thanks.   Mike.  

1
M
3 years ago
L
Leah McKerrowNew Here
asked in Ask The Community

Sharing a Miro Board with another Miro user

I have a client who is using Miro (reason we signed up).   I am developing boards to use with them, and they are then going to use in their organisation.  How can I share my boards with them so they have that template in their space?

1
Kiron Bondale
3 years ago
A
Anais RIOUALLON
asked in Ask The Community

Lost my board

Hello everyone, I just created a Miro account. Last Friday I worked a few hours on a board. And today I renamed my "Team name", and since then I lost everything ... can you help me find my board please I'm desperate.

5
Robert Johnson
3 years ago
T
Thomas Cherian ThomasBeginner
asked in Ask The Community

Issue with rendering Invision & Zeplin using webpage capture

Hi Team   I am having trouble when I need to render a page form Invision or Zeplin that requires authentication.   Is there a way to provide authentication similar to Jira.   regards

3
T
3 years ago
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