Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,736 Topics
  • 22,699 Replies

6736 Topics

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Milly SkiNew Here
posted in Ask The Community

Access

Good afternoon, I was making a board today and suddenly I saw that I was in some kind of team (I probably was for a long time, I don't remember anyone there anymore). I left the team and now this team has access to my new board. I do not know these people, I do not understand where to write, please help me, I am crying

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1 month ago
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Ivan MoiseevBeginner
posted in Ask The Community

How to limit GPU usage

I cant use miro with zoom app togeter. Because miro uses GPU at 50% load and my zoom (web-verson) start to lost sound. After 60 mins - sound turns to unusable condition. I cant understand others speakers. I whant ways to limit miro GPU/CPU usage. I have fresh Dell notebook with  i5-8365U CPU.

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1 month ago
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Gabe KayNew Here
posted in Ask The Community

Miro Assist not visible on my Miro boards / Company login

Hi there, Although our company has a corporate license I cannot see Miro Assist among the features on my Miro boards. Wondering why? Thanks for help :)   

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Robert Johnson
1 month ago
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Anna Clara RendahlNew Here
posted in Ask The Community

Creating an A3 frame with precise dimensions, not just ration

Is there a way to create a frame that measures the same as an A3? Not just the ratio but the length and width? It would really help when creating content in Miro with the purpose of using in hybrid workshops etc., when you want a (readable) physical copy of your miro-frame.  Thanks! 

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1 month ago
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Michelle Hamilton Cobalt C3New Here
posted in Ask The Community

Export Existing URL Links to Excel

Hello, I am working in a team where others have uploaded 100’s of URL links for product images in the Miro board. Is it possible to export all the details about the images including the URL’s to .csv or Excel? I understand how to export to .csv in general but the details are missing from the csv and excel files. Thanks in advance for your help. Michelle

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1 month ago
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Owen PurcellBeginner
posted in Ask The Community

Why do imported tables become uneditable?

Why do tables become uneditable all of a sudden? It’s deeply frustrating. 

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1 month ago
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EarlHoegNew Here
posted in Ask The Community

Insights Discovery Miro Boards

I am just wondering if any of you in the community are Insights Discovery practitioners?  I would love to connect with you and exchange on best practices and Miro boards that you have built for Insights Workshops that you deliver virtually? I just started my Miro account as a result of using it to develop a hybrid team charter for a client.  I then used it with a Team Effectiveness Workshop and a Leadership effectiveness workshop.  I built a few boards to replicate the in-room face to face activities that we would do in a workshop.  I would love to compare notes with other practitioners of the Insights system to compare notes.  Maybe there are others who are facilitating similar types of systems who might have example boards and approaches that you want to share too.   I know that Insights Training and Learning use a Miro board for the accreditation.  I will also be connecting with someone internally for how they are bringing the normal in room/in person activities to life in the virtu

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1 month ago
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Marianne EmbreeNew Here
posted in Ask The Community

Simple arrow

This may be a stupid question but I want a simple line arrow that is not a connector so I can point to something on an image.  Everytime I use the connector, it wants to snap to the edge of the image. I want to point from the card to something within the image and I can’t seem to figure out how to do that.   Can someone please help? Nevermind - I tried a different way and this time it worked - I don’t know why I couldn’t get it to work before.  I wish I could delete now!

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1 month ago
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balbianaNew Here
posted in Ask The Community

unable to see the full board and zoom out

At 100% I only see a micro detail of the board. When I zoom out and level on my board is  at maximum <1% I can only see a small section. I checked chrome zoom which is normal. 

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1 month ago
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NiekBeginner
posted in Ask The Community

Feedback on User Story Template (standard miro template)

Since recently, the colours of the standard template have been changed. This is fine, but when you use the + symbol to add an activity, task or story. Still the old colors are used. Actually, I thought the previous colours were better because the user stories are still grey and this allows you to highlight them later on giving your own meaning. Anyway. please pick either one of the colour schemes!

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1 month ago
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Adam CaponeNew Here
posted in Ask The Community

Best approach to archiving?

Over time some boards can become huge, especially on long-term projects. Am concerned the page becoming slower to load. I’m curious, if content is offscreen (away from the starting point) is that content ONLY loaded in if the user moves over to that area? In the past I’ve created a new ‘archive’ page for the subject and thrown everything into that page and linked to it via the original page. I’m actually wondering if this is redundant and I should just be moving the content over, far away from the starting point? Perhaps with a link to move to that section in the starting area? Thoughts?

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1 month ago
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Jean ChenNew Here
posted in Ask The Community

Automatic deactivation of Guests

Hi team, we are planning to turn on auto deactivation for free guests accounts (feature link), When I'm ran the guest list and found there are "Last log-in"&"Last activity" day. And quite a lot of the guests logged in within 30 days but their last activity date is above 30. Will those guests be deactivated if I turned this on? Thank you.Automatic deactivation of Guests:https://help.miro.com/hc/en-us/articles/4412315533842-Invitation-settings-on-Enterprise-Plan#:~:text=Update%20Guest%20invitation%20settings%20in,after%2030%20days%20of%20inactivity

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1 month ago
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Tamer ElNasharNew Here
asked in Ask The Community

How to resize multiple stickies to the same size

How can I select multiple sticky notes, and resize them to the same size? Without having to do it to each individual sticky?

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1 month ago
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Maria DovhalyukBeginner
posted in Ask The Community

plan upgrade for users from ukraine

Hello. I  would like to know if it is possible to start using business premium plan for Ukrainians for free(Ukrainian teachers who teach English to fellow Ukrainians) while the war is still going on? If so  is it  possible to create a new account to use a free business premium account  or do you have to use your old existing free account? Thank you in advance!

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ElvaMiro
Mironeer
1 month ago
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OlexandraNew Here
posted in Ask The Community

Plan upgrade for users from Ukraine

Hi! I’ve read the information that Miro supports Ukrainians, so I’m writing to know if it’s relevant or not. I’m a teacher in Ukraine working on my own using free boards as the main workspace. I would love to continue working with Miro and try some new functions in the upgrated plan. Could you give me the answer if it is possible now? Thanks a lot in advance! Peace and love :)))

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ElvaMiro
Mironeer
1 month ago
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Daria MykytenkoNew Here
posted in Ask The Community

Subscription upgrade for Ukraine

HelloI heard that Miro generously supports Ukraine and Ukrainian people, and thus there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is needed for that? I’ve already upgraded my plan though. I would be grateful for your response. Thanks in advance! 

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ElvaMiro
Mironeer
1 month ago
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Skrypnikova RuslanaNew Here
posted in Ask The Community

upgrade for Ukrainians

I know that Miro has supported Ukraine and I heard that Ukrainians can get their plans upgraded, in particular, accounts using the free one – at least until August 2022.Could someone please tell me what is needed to upgrade the plan – e.g to the Team plan?I would be extremely grateful for your answer. Thanks in advance! 

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ElvaMiro
Mironeer
1 month ago
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dianaklymkoNew Here
posted in Ask The Community

Miro support Ukraine

Hi there!Is there any chance to learn how to get a plan update for Ukrainians? I have been looking for some information online, but the procedure is not outlined.  

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ElvaMiro
Mironeer
1 month ago
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Maryna14789New Here
posted in Ask The Community

Miro support for Ukraine

Hi! I’ve read the information that Miro supports Ukrainians, so I’m writing to know if it’s relevant or not. I’m a teacher in Ukraine working on my own using free boards as the main workspace. I would love to continue working with Miro and try some new functions in the upgrated plan. Could you give me the answer if it is possible now? Thanks a lot in advance! Peace and love :)))

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ElvaMiro
Mironeer
1 month ago
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Oleksandra KhramovaNew Here
posted in Ask The Community

Miro for Ukraine

Hello.I’ve hear Miro generously shows support for Ukraine and there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is the procedure ? I can see lots of questions but without any response. I would be grateful for your response. Thanks in advance! 

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ElvaMiro
Mironeer
1 month ago
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Tetiana PokhalchukNew Here
posted in Ask The Community

free upgrate for Ukrainians

Hello. I hear Miro generously shows support for Ukraine and thus there has been a possibility for Ukrainian users to get their  plans upgraded for free. Is there still such a possibility? And what is needed for that?I would be grateful for your response. Thanks in advance! 

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ElvaMiro
Mironeer
1 month ago
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Daria HoltsovaNew Here
posted in Ask The Community

upgrade for Ukraine

Hello! I have heard that Miro generously shows support for Ukraine by providing them with an opportunity to get their plan upgraded for free. I am a Ukrainian and I teach English to Ukrainian students and children . I would like to know whether it still possible to get my plan updated? Where I could get the information about that?Thank you in advance for your answer as well as for your support!!

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ElvaMiro
Mironeer
1 month ago
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Olya OmelyanyukNew Here
posted in Ask The Community

Miro for Ukraine

Hey there!I'm from Ukraine and I use a board for teaching my students. I wonder whether getting a free business plan for Ukrainians is still possible. If so, I'd appreciate your help on how to get it. Thanks in advance.

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ElvaMiro
Mironeer
1 month ago
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UlianaNew Here
asked in Ask The Community

free miro

Hi. I am from Ukraine. Many of my colleagues use Miro for free. How can I get free access? Thank you .

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ElvaMiro
Mironeer
1 month ago
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ProductOfficeNew Here
posted in Ask The Community

Изменение плана с "Business" на "Starter"

Здравствуйте.Для моей компании скоро закончится оплаченный за 2023-2024 год период по тарифу «Бизнес». На 2024-2025 было принято решение оплатить план «Стратер». Я не могу понять как именно нужно поменять план. В разделе “billing” есть кнопка “change plan”, я на неё нажимаю и мне просто показывают возможные тарифные планы, а кнопки «Перейти на новый план» нету.Помогите, пожалуйста, разобраться в смене плана.

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ElvaMiro
Mironeer
1 month ago
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