Locked out of Miro account

HI ​@Zachary Segel, thanks for reaching out!

Miro uses passwordless authentication via Magic Links to provide secure access to your account and board data. You mentioned that you were locked out of your Miro account, could you clarify whether you still have access to the email address associated with the Miro account you’re locked out of?

Thanks so much, Eca. That’s exactly the problem — I don’t have access to the email address associated with the other account, so I can’t get the magic link to log in. But the board I was using on that other account (zack.segel@gmail) was really really important to me. Is there anything I can do to recover the data on there or have it transferred to this email (Zachary.segel@gmail.com)? Thank you so much

Hi ​@Zachary Segel, thanks for reaching out and for explaining the situation. I understand how important it is to regain access to your account and boards. Since you no longer have access to the email address associated with your Miro account, I'll pass this case along to our team for further review. Please avoid sharing any additional account or personal details publicly here. If further information is needed, the team and I will let you know what details are required.