Hello Miro Community Team,
I am using a Miro Education account and urgently need help restoring access.
I transitioned into a new role at my university, moving from a project staff member to a Project Lead within our teacher education department (Lehrerbildung). Due to this promotion and change of department (Zentrum für Lehrerbildung → Prorektorat für Studium, Lehre und Internationalisierung), my official university email address was changed, and my previous inbox was deactivated.
Now, Miro is requesting a confirmation link sent to my old, non-existent email address, completely locking me out of my account and my boards.
Could a Miro team member or moderator please convert this forum post into a private Support Ticket? I need to safely share my old and new university email details with the support team so my account can be updated to the new address.
Thank you very much for your help!