Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,759 Topics
  • 22,798 Replies

6759 Topics

E
epdeveloper epdeveloperNew Here
asked in Ask The Community

Live embed integration

Hi there, We are trying to integrate embed live miro board in our web app, it is working when users logged in miro. But when they are not login and I click on sign in, it will open a new tab to authenticate and after authentication it will close tab but frame is not automatically loading board. Do you have any idea what I have to do to resolve it?

1
H
Mironeer
1 year ago
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EllsiNew Here
posted in Ask The Community

Development KPI

How can we use MIRO or templates for development of KPI ??

2
Annie
1 year ago
J
Jo CragoNew Here
posted in Ask The Community

How can I keep boards from paid to free account?

Hello!My organisation wants to stop paying for Miro but we have many boards that I would like to keep and refer to. Does anyone know if these will still be viewable if downgraded? Saving me from sifting through everything and archiving? Thanks, Jo

1
Arina Groznykh
Mironeer
1 year ago
Robert Kienzle
Robert KienzleActive Contributor
posted in Ask The Community

Sharing boards starting from a free account

I have a client that recently purchased a Consultant license. One of their employees has been building content on a free Miro. Now they want to send boards from the free account to the Consultant account.I believe the easiest way is to do this is for the free account to be upgraded to a paid (Team) account and export the boards, which can then be opened by the Consultant account.Will Miro allow this process, or am I missing something?For discussion, another alternative would be the Consultant license purchasing an additional paid license and then inviting the free Miro user into the team. If this method was used, could the Consultant license purchase a 1 month additional license, or would it need to be yearly?Any help or other ideas are welcome of course, and thanks!P.S. This article about transferring boards is excellent: https://community.miro.com/inspiration-and-connection-67/7-ways-to-provide-someone-with-a-copy-of-a-board-you-own-1707

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Robert Kienzle
1 year ago
S
Siobhan FlynnNew Here
posted in Ask The Community

Enforce Brand Guidlines?

Hi all,Other than creating a custom template with a brand-formatted ‘slide’ if you will for internal presentations, is there any other way I can enforce brand colours and guidelines in Miro?

2
S
1 year ago
P
Peter StrausBeginner
posted in Ask The Community

Multiple Simultaneous Viewers of Kanban CARD Contents?

My business parter and I, when viewing a Miro board together, want to be able to view the contents of any particular unopened Kanban “card” simultaneously. Is this possible?

2
Robert Johnson
1 year ago
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Peter StrausBeginner
posted in Ask The Community

Multiple Simultaneous Viewers of Card Contents?

Hi There, my business partner and I want to be able to view the contents of a Card simultaneously. Is this possible?

5
P
1 year ago
M
Mike JNew Here
asked in Ask The Community

Webex Integration not working

We have been asked to enable Miro in our Webex Org but our testing shows the Miro integration is unusable in Webex. We have tested with Several machines, and we only see 20% Miro and 80% Whitespace after “open for all”. Since we cannot reach out to support, we will let out users know the integration is not supported. 

1
H
Mironeer
1 year ago
C
Chris BattNew Here
posted in Ask The Community

Board deleted when renamed

I renamed a board and it disappeared, being replaced by a new blank board with the renamed name.I was only able to restore the deleted board (which the Miro interface admitted was deleted, because it offered to restore it!!!) once I went in to my browser history and found the link of the deleted board.What is going on? I almost had a heart attack because my whole board disappeared!Please check and correct this bug! Contact me Miro for more details if needed.Chris

1
Robert Johnson
1 year ago
V
Vlatko DanchevNew Here
asked in Ask The Community

Redirect Office 365 login option to SSO

We have SSO configured for our Miro instance and it works fairly well, but I’d like to ask if there is an option to automatically redirect SSO-enabled users to the SSO option on the login screen. Namely, we are seeing the following case - users tend to “miss” the SSO login option and try the Office 365 login option instead, which spams the admin team with admin approval requests and causes small inconveniences for both our admins and our users. Is there a way to detect the users that are enabled for SSO on the Office 365 login option and redirect them to SSO login instead?

1
Nick_Miro
Mironeer
1 year ago
A
Anna SemenovaNew Here
posted in Ask The Community

Deleting objects from the board

Hi. I like to work at Miro. But now I have a problem with deleting any object from my board. I can work and add everything, move, but not delete. 

3
G
28 days ago
J
Joanna NowarskaNew Here
posted in Ask The Community

Uploading photos with mobile app gone wrong

Dears, I wanted to share my experience with uploading photos using Miro mobile app. I have done so, waiting for the photos to be seen on the board. As I have taken a few photos I am sure I have seen them uploaded as I had to move them around to accommodate them all on the board. However, once I’ve opened the board via desktop a few days later, there were no photos to be found + no proof in the board’s history of any such action. The support assumes that I have not waited for the photos to be uploaded as the feature works for them. Well, yeah.If you are using the mobile app, please be mindful and check your boards later on (before disregarding the photographed materials). Do not trust the mobile app, it might deceive you. 

3
Robert Johnson
1 year ago
L
Lisa Rees-AllenNew Here
posted in Ask The Community

MIRO access in CHINA

Hi - can my clients in China access MIRO? If so do they need VPN? So many people still at home and struggling to find a way to collaborate in workshops. Thanks

1
Kiron Bondale
1 year ago
L
Lydia LeeNew Here
posted in Ask The Community

HELP! Can't access my account

HELP!I recently resigned from my company and forgot to pass over the access of my boards to a colleague before leaving. Now that my company email address is deactivated, I can’t access Miro to share the links. Anyway that Miro will allow me temporary access so I can share my projects with my colleagues? 

1
Robert Johnson
1 year ago
D
Doreen_feinherbBeginner
asked in Ask The Community

How to remove Team Members from my account

Hi everybody, besides my day to day work I´m running a MIRO free account for my private projects.  For some reason I had to create a Board incl. a team for one of my previous employers in the past. So in my account there is a team of 20 Users, and I´m the Team Admin.  As far as I can see, the last activities on the boards available to me are some weeks ago. But if I head over to User History I can see, that there are active users from today/yesterday within the account/ the team listed within the account.I can´t see any actual activity or board related to this activity.  What happens to them and any boards they might have created as team since I´ve left, if I delete the team/users from my account?  Thank you!Best regardsDoreen     

9
D
1 year ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community

Callout in a Best Quality PDF

Hi, It seems like callouts get weird shapes in a Best Quality PDF export.  The same callouts are fine under a “small file size” PDF.Is it just me or does anyone else see this?A callout in Best quality PDF 

2
Ksenia Gritsai
Mironeer
1 year ago
K
Karel HusaNew Here
posted in Ask The Community

How to create custom blocks?

I would appreciate to have a more advanced mind-map, each of the blocks having:title rich text description including text images links What are the options to extend existing mind-map nodes and create custom blocks and then custom mind-map template? 

2
K
1 year ago
A
Alrik KarssiensNew Here
asked in Ask The Community

Question about Azure cards integration

Dear Miro user, I have a question about the authorisations when installing Azure cards.I work in a larger company with a lot of teams in Azure.How does the authorisation work in Azure?If I work in Miro, do I have the same authorisation to view the same number of boards I have in Azure Devops? Or can I also see cards of other teams?

2
Manouska J
Mironeer
1 month ago
E
EarthcamperNew Here
posted in Ask The Community

Colour saturation has gone very faint on the whole board. What can I do?

The colours on my board have gone very faint.  The text is also faint.  I’m not sure how it happened.  I can still work on it.  How can I fix this?

1
Robert Johnson
1 year ago
L
Leonardo BissoliBeginner
posted in Ask The Community

There is a line when export image with black background

Hi there. I don't know if this is only happening here but for every image that I export using a black background (must be black) there is a white line which is annoying because I need to edit each frame that I have export and remove this line.There is a way please that someone that this from Miro and find a way to remove the white line ? Thank you Regards,Leonardo Bissoli.

2
L
1 year ago
S
Sérgio K. AndradeNew Here
posted in Ask The Community

Having problem with Text background color

When I create a text box it's not possible to apply the transparent background on it. Its default stays in White. Anyone having this same issue?

5
Robert Johnson
1 year ago
S
StuartBBeginner
posted in Ask The Community

Pre Filled Templates

How do you create a template with pre-filled cards, so that you have the option of creating the template ‘pre-filled’ or ‘blank’?

1
Kiron Bondale
1 year ago
J
Joana VillarNew Here
posted in Ask The Community

Zoom selection

I use a pen tablet and to switch to zoom and select an area is a damn pain in the a** and I end up typing Z everywhere on the screen. Please give users the option to edit shortcut tools so we can all be happy using Miro. Designers are used to select Z for zoom and when we switch to another completely different user experience software shortcut is just mind blocking.Thanks

2
J
6 months ago
R
Rob DesioBeginner
posted in Ask The Community

Create frame with custom size linked to real world physical print?

Hello - I’m working with a team that’s creating a digital mock-up of a physical poster that we need to print and ensure the size will transfer over appropriately. Can someone direct me to how I can measure or ensure the miro frames I create will translate to a physical print size?

4
Alyona
Mironeer
1 year ago
J
JingyiNew Here
posted in Ask The Community

I accidentally left a Miro team, how do I find the board I created in that team?

Hi! Please help me! I accidentally left a Miro team, how do I find the board I created in that team? I don’t know who owns that team. The contents on that board are very important. It contains the research materials and pictures I need to apply for the master's degree. So I very need it. Is there any solution?

1
Kiron Bondale
1 year ago
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