Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,760 Topics
  • 22,797 Replies

6760 Topics

C
Claudia RussoNew Here
posted in Ask The Community

Theory of Change template

I need to work with my team to formulate a theory of change and would love a template to facilitate that discussion.

3
Véronique Carbonneau
1 year ago
Y
Yoni BalkindNew Here
posted in Ask The Community

Can someone explain like I'm 5, the practical difference between team members and visitors?

I would like to create a few boards which I use to collaborate with clients. So I would like clients to have access and edit rights on these boards. As far as I can tell I can invite people to my boards as visitors and they can collaborate freely. The only reason I can see to upgrade to team plan is that it gives me more than 3 editable boards. I dont understand what a “team” is versus a “visitor” and as such I dont understand if I should buy more seats and what account to get.. Also.. Lets say I decide that I want my contributors to be team members rather than visitors. Do they need to be paid users for this to work? If I’m not mistaken, when I was on a free plan I was able to add team members. But when I upgrade to team plan (1 seat) it only allowed me to add team members on the basis of a 7 day trial. Why would my team members have more privileges when I’m on a free plan? Or is my understanding way off?  

4
Robert Johnson
1 year ago
M
Merve TanBeginner
posted in Ask The Community

Support, problem resolution

 Hello,As a company, we want to buy the premium version of miro, but in case of any problems in the future, who and how can we contact?

3
Robert Johnson
1 year ago
N
No NameNew Here
posted in Ask The Community

How do I delete a column in the Miro Gantt chart template?

I’m either completely missing something but I don’t see any way to delete a column in the gantt chart template?When I click on the three dots I only have the option to copy and paste  

2
Y
1 year ago
S
syamala kancharlaNew Here
posted in Ask The Community

Sitecore - Filter out Sitecore Errors

We are hosting sitecore 8.1 in azure web apps. We log the errors on to App Dynamic where the application ticket will auto-created for each error.The problem is that 90% of errors are raised by builtin sitecore piepelines e.g. GeoIP service not setup, session end not setup (due to MongoDB) etc.Is it possible to identify and filter out the errors raised by built in pipelines and events in Sitecore?Thanks.

1
Anthony Roux
Mironeer
1 year ago
N
Nicholas WhiteNew Here
posted in Ask The Community

Team access and user licenses

When I go to share a board I have created, I have the option to give my team edit access. If I grant this access when sharing the board, can anyone in the team edit the board regardless of the Miro licenses the individuals within the team have i.e. if they have the free license can they still edit the board?

3
Robert Johnson
1 year ago
Z
ZatiranoioNew Here
asked in Ask The Community

Can people find my boards?

Can other people find my boards or stumble upon them? since there are no “private boards” option for Free users like me.

2
Alyona
Mironeer
1 year ago
M
mildfireNew Here
posted in Ask The Community

On hover action, button to move some object into focus

Hello everyone! I have a map in mind, but it must have a lot of connections which would cross at some point, and seeing them all at once will make the map unreadable.Is there a way in Miro to have some invisible object (for example a line connection) and make it visible if a mouse hovers over the other object (for example a sticky or a shape from which the connection originates) ? Also, is there a way to have a button or an object which acts like one. When someone clicks on it, his view moves to some other object. I know about the “link” tool, but the link only ads a little square which a user must click, it does not work for the whole object.

1
Apollonia
Mironeer
1 year ago
T
Thomas JuettemannNew Here
posted in Ask The Community

Link Jira to Miro (free account)

Hello Everyone,I am trying to use Miro and Jira for holiday planning. I have a Jira Project (free) and Miro (free) and would like to see my Jira tickets in Miro. Is that possible? I got to the point where I need Thanks!

2
T
1 year ago
I
Ivan Deryabin NaviparkingBeginner
posted in Ask The Community

Relationship chart

Hello I am very exiited about Miro,Bur i need to visualise table like orgchart  or  ownership structure. I do not want to  do it  manualy  and redo everytime it  changes. Does Miro  has  on solution on that? Linked  to  google or exchel chart? 

1
Kiron Bondale
1 year ago
S
Sadavir ErrinwrightBeginner
posted in Ask The Community

Saving graphics and resizing to specific sizes for usage in website Banners or iOS app screenshot dimension requirements.

Being able to do what the subject line says would remove the need for people to use Adobe express or Canva.**Edit: Been a huge Miro user for 3+ years.  

2
K
1 year ago
A
AshtonNew Here
posted in Ask The Community

HELP

I have invited a new teammember to my board as I have several times in the past. I have 37 “members” in this MIRO profile that I have been using for almost 3 years. His name shows in “users” he is a member. Others I have added on the same day show as “invited.” However, when I share the URL with him to access the board, he is taken to a log-in screen. He does not have his own MIRO though and so has no credentials. I have the board set to “anyone with the link can edit.” I do not have a password set. I have tried sending him email invites and he doesn't receive those. He tried to sign in with SSO and is told he has an email with a 6 digit code, which he never receives as well. I am stumped. Why cant he get to this board?

1
Robert Johnson
1 year ago
A
Anne ScarlettActive Contributor
posted in Ask The Community

Methods for using Miro while facilitating an in-person meeting

Hi! Please point me towards content that describes how Miro can be used if a meeting is fully face-to-face (no one hybrid), co-located within the same conference room. Presume that there is a large video display (but not necessarily an interactive/smart display….rather, just a projection from a device). In other words, when facilitating a fully in-person meeting, is it wisest to go back to the old school whiteboards within the room? Is it awkward (or doable) to have everyone pull out their computers at certain points to have a “silent meeting” to populate a Miro whiteboard that would be projected on a display? I’m sure there’s already information on this -- but so far, all I’m finding are items relating to “hybrid” work. Again, this would not be a hybrid workshop---it would be 100% in person, and/or it would be 100% of people co-located within a large conference room, with me as the facilitator zooming in remotely on a large screen. TIA! Anne

3
Véronique Carbonneau
1 year ago
K
Kent MathesonBeginner
posted in Ask The Community

Can Miro update/swap an image automatically based on an update/input to a Shotgrid task

I use Miro to keep track of tasks that we also track in shotgrid. Is there a way to link an image or a table field in Miro to a task in Shotgrid so that when a task is updated in Shotgrid the field/image will be replaced with the latest image input to Shotgrid for that task?

2
V
9 months ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask The Community

[POSSIBLE ISSUE] Notification Panel Comment Link is not Work... anyone experiencing this?

The Notification Panel, for a Comment, the Board will not Open when Clicking on the Board Name or Board Object Thumbnail.I submitted a Ticket and will wait to see what comes of it.

1
Robert Johnson
1 year ago
L
lollychessieBeginner
posted in Ask The Community

Issues with voting

I held a workshop this week with 20 folks and at the end they were asked to vote for the top actions we were going to tackle from the workshop.At the end of the session folks were voting and I could see their counts but now all but two folks votes are gone. I keep getting asked to vote (but I’ve already finished adding my nine votes) and I can’t seem to extend the time to give more people time to vote.Is this a bug?   

1
Eva27
Mironeer
1 year ago
A
Alicia BramlettNew Here
posted in Ask The Community

Stickie note of any color...pleeeeease!

I know nothing about coding so have no idea how challenging an ask this may be. A reminder that many of us have been asking for this for years… For me, an alternative would be the ability to tag any object the way we’re able to tag stickies. That would sort it! Thank you.

1
Kiron Bondale
1 year ago
J
Jessamine RingerNew Here
posted in Ask The Community

HELP! Guest edits not showing

Hi!Ive added guests, can see in the history that they have been making edits but nothing is showing on the board.Can you help?

1
Kiron Bondale
1 year ago
Z
Zdravko MaukoBeginner
posted in Ask The Community

How to upload and edit maps created by Mindjet mapmanager?

I have been using Mindjet mind maps for year.  Now testing the Miro free version I can not find option to upload and use maps created by Mindjet.  Is there such option?  

5
mlanders
1 year ago
I
IljaBeginner
asked in Ask The Community

Unwanted Session Timeout with Consultant Plan - Miro keeps logging me out

I am being constantly logged from Miro and it sooooooo frustrating and annoying.I am aware of the Idle Session Timeout settings that can be set with Enterprise Plans for security reasons. However, I am on a Consultant Plan!I once logged in in the same browser with an enterprise account. Can it be that this led to some kind of a cookie mix-up, so that now I’m being logged out from my consultant plan account as if I was on an enterprise plan?

3
I
1 year ago
A
AllieofisherBeginner
posted in Ask The Community

[RESOLVED] Frames open in full-screen presentation mode are not centered

Hi, I’m still seeing this bug with my miro frames.  Is anyone else having this problem still? I see that it was fixed 9 months ago, and I have already opened a support ticket earlier today. Trying to find solutions so I can use Miro in a Webinar presentation tomorrow 

6
Alyona
Mironeer
1 year ago
M
Matthew H LoxtonNew Here
posted in Ask The Community

Structured CSV Export

Free versionWhen I export a mind map or board, the resulting csv is ordered right to left of the board, top to bottom. As a result any hierarchy is lost, and although the content is in the sheet, any sort of structure and relationship is lost.Is there some way to export to csv and keep the tree or relationship order? Thanks

2
Robert Johnson
1 year ago
M
Mark LoganNew Here
posted in Ask The Community

Separate Instances for Each User

Is there any way to create a board or template so that every person who clicks on the link to it will get their own unique instance to work with? I am creating an online course, and I would like to provide a link to a Miro board so that each user taking the course can click it and get a fresh board to work with. I know that I can create multiple copies of a board with unique URLs, but that doesn’t really work in this context.Is what I want to do possible? If not, are there any recommended workarounds?

2
Robert Johnson
1 year ago
Arjav Parikh
Arjav ParikhBeginner
posted in Ask The Community

Children move outside the frame on their own

Hi There,  I am facing this strange issue where some of the children are automatically moving out of a frame after copy/pasting a frame from another board. I am attaching a video about the problem. I think this is some bug from Miro’s end, but please suggest on what can be done. Link - https://drive.google.com/file/d/10BrZ7fPRGUGLPrszxZFAXYQ7lzQdd_ag/view?usp=sharing

1
Tomoko Kii
Mironeer
1 year ago
T
Tizian HerzbergerNew Here
asked in Ask The Community

Board is missing ! (Work of past months)

For the last couple of months and even in the last weeks I hardly worked on a Miro Board, which now simply disappeared. I just logged in to the account and it’s gone. No, there’s no other “Team” I could switch to Searched all accessible boards Did not delete the board at any pointHappy for answers, cheers! 

2
T
1 year ago
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