The colours on my board have gone very faint. The text is also faint. I’m not sure how it happened. I can still work on it. How can I fix this?
Colour saturation has gone very faint on the whole board. What can I do?
+13Some troubleshooting steps:
- If a browser,
- Sign out and back in (a code change may have been pushed and needs to be picked up)
- clear the cache
- disable all extensions (opening an incognito/private browser window usually takes care of this for you)
- Try a different browser
- Try the Miro desktop app
- If using the Miro desktop app, reset the application data.
If none of that works, please share a screenshot of what you are seeing. A screen recording is even better - Loom is free and easy to use/share a video.
Also, does this happen on every board?
Can you try from a different device/computer?
Does it happen for any other board participants?
What happens if you duplicate the board?
Is the board shared with others? If so, what happens if you make the board private and share it again? (Only an option if you are the board owner, and the board is not in a free plan.)
If you are on a paid plan, you can also report this directly to the Miro support team - instructions can be found here → https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C
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