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Question

Miro won't load


Hi everyone, I see this question has been posed in the past but apparently there wasn’t a surefire fix. When I try to log into my Miro account or access a Miro board the Miro logo continues to show loading, but nothing else happens. I can’t access any of my Miro boards. Please help!

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3 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • June 2, 2021

@jeremy capdevielle -

How are you accessing Miro? If via a web browser, can you try clearing your browsing history and cache and restarting the browser? What happens if you try using incognito mode?

Kiron


  • New Here
  • 1 reply
  • July 7, 2021

Hi, for two days my Miro boards have continuously been loading. I have pressing deadlines and can’t access my boards and the error message says “Sorry, Websocket connection could not be established” 

I have tried logging in in incognito mode. I have used the app and the browser, cleared browser history etc. 


Robert Johnson
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  • Volunteer Community Moderator
  • 7250 replies
  • July 7, 2021

@its_anna - Please refer the the following Help Center article - you will likely need to forward this link to someone in your IT/networking department:

Add Miro to Allowed Domains


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