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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8319 Topics
I
IChiossoNew Here
posted in Ask The Community
Org chart help

Hello, How do I get the + to show up on my org chart to add more roles under 1 leader? When I hover on or around it doesnt come up. Trying to add another report under this VP position.  

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I
1 year ago
M
Michael HoffmanBeginner
posted in Ask The Community
Distribute Horizontally/Vertically Disabled

This morning when editing a diagram, I tried selecting multiple shapes then selected to align. Both the distribute horizontally and vertically options are disabled. Even creating new shapes on new boards results in this. Did this feature somehow get disabled? 

4
N
1 year ago
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Tetiana HolovatenkoNew Here
posted in Ask The Community
Miro access for Ukrainians

Hi everyone!Is there any chance to learn how to get a plan update for Ukrainians? I have been looking for some information online, but the procedure is not outlined. Can we create a ticket for that?

2
Robert Johnson
1 year ago
K
kaztateishiBeginner
posted in Ask The Community
Live update custom template?

Hello all, is there any way to update already placed custom templates as the original one is updated/edited?Our team is making some templates for activities and it’s iterative process. it’s great if there’s a way to sync the update in custom template (new frames, subcategories etc) with ongoing activities on different boards with those templates. 

0
K
1 year ago
M
MityajkoNew Here
posted in Ask The Community
Free Plan Users can collaborate on 3 active team boards...

Dear community, I have only one board and it’s in the read-only state. Miro says “Free Plan Users can collaborate on 3 active team boards...”, even though I only have one board… How can I get the full access?

2
M
1 year ago
E
EGrimeBeginner
posted in Ask The Community
Importing iObeya Boards

Is there a known way to import boards and rooms from iObeya? You can export them as a zip file. Would it be possible to import them into Miro like this? Here are the directions from iObeya:  Select Export room in the left-hand side menu, under the TOOLS section. Select the rooms/templates you wish to export. The domain name is written in brackets to differentiate rooms with the same name. Select Export at the top left-hand side of the page. The platform administrator may then be prompted to save a ZIP file, depending on the browser. The file name format is: backup_YEARMONTHDAY_HOURMINUTESECOND.zip

0
E
1 year ago
Zach
Mironeer
ZachMironeer
posted in Ask The Community
Opening board in new tab should keep you on the dashboard

Standard functionality in all browsers is that when you open a new tab, you stay on the current tab. Currently, opening a board in a new tab from your dashboard immediately takes you to that new tab. I'm asking that we change this to align with a tech standard and don't do that.

0
Zach
Mironeer
1 year ago
S
SofaBeginner
posted in Ask The Community
High-five

How do you high-five in Miro? I’ve done it before and want to know how to do it again. Can someone please tell me how to do it? Or if it has been removed? Thanks

8
R
1 year ago
A
Anna LysenkoNew Here
posted in Ask The Community
Plan upgrade for Ukrainians

Hello! I have heard from a friend of mine that Miro generously shows support for Ukraine in the times of an ongoing war by providing them with an opportunity to get their plan upgraded for free. I am a Ukrainian and I teach English and Swedish to my fellow Ukrainians using Miro as the main platform. Would it be possible to get my plan updated?I would be grateful for your response. Thanks in advance!  

0
A
1 year ago
S
Sijia LiangNew Here
posted in Ask The Community
Microsoft Teams Recording & MIRO

I used the integrated Miro app within Microsoft Teams for a training today and while I thought I had launched Miro so that all attendees could see it on the main screen (in replacing the PowerPoint slides that were up), I realized that it wasn’t not showing at all. That each user simply got taken to the miro board via web browser. How do I make sure that the demonstrations done in Miro show up in the Teams recording? Thank you!

3
M
1 year ago
A
Assia BenNew Here
asked in Ask The Community
Mindmapping issue

Hello there; 👋🏻I’ve recently created this Miro account, and I am thrilled to use it in the best way possible.😍However, I am already struggling 🙄. I wanted to create a mindemapping titled: “ Recherche et developpement en entreprise” in english it would be “RESEARCH AND DEVELOPPMENT IN COMPANIES” but it is not working. Miro says : “An error has occurred”.❌I don’t know how to fix this!!!!!! Please, if someone has faced this before, tell me where the problem could be and how to fix it ? I truly appreciate your help.   

1
Robert Johnson
1 year ago
S
Seo DepartmentNew Here
posted in Developer platform and APIs
I created a draft app but i dont see it inside my boards

I created an app according to the https://developers.miro.com/docs/build-your-first-hello-world-appand i should see my new app under the new apps in my boards inside my developer team.but i dont see it in any board, anyone have a clue how i can fix it?

3
Mettin
Mironeer
1 year ago
S
Sana MuradNew Here
posted in Developer platform and APIs
tag is case sensitive

Tag is now case sensitive, which makes it very hard to search a tag, and looses the purpose. If I tag something ‘Search’ it will not show up if I type ‘’search’, Who remembers what case they used while creating tags? I would either make all tags lower case OR remove case sensitivity

1
Robert Johnson
1 year ago
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Thuy SenserBeginner
posted in Ask The Community
[INVESTIGATING] Cannot See Team users Sorry something went wrong error.

I have an educator account. I need to add users and message say full?  But Dashboard indicates only 9 users.  Perhaps my account may have been reset to 10?I tried to manage Team users (100 seats) but cannot see the users list. A message "Sorry, something went wrong" apperears.  I was able to see the full team roster two weeks ago. Has anyone been successful getting intouch with Mirro support to resest educator account?Thank you in advance.

6
K
1 year ago
A
amrit karanNew Here
posted in Ask The Community
Miro board I own does not appear in my boards

I own the Miro board and my registered email address is: [EMAIL ADDRESS REMOVED TO PROTECT PRIVACY].However, I’m unable to see the board in My Boards section after I login. Please help[BOARD LINK REMOVED]

2
Robert Johnson
1 year ago
N
Nadia KhawajaBeginner
asked in Ask The Community
Play an embedded Youtube video for guests in the board

Hi all : ) I’ve come across the issue that Miro does not let the presenter play a video which can be seen by all attendees of the board.  I’ve seen some posts on this bug but from a few months ago and am wondering if any fix had been found to this glitch? I would be super grateful if someone could shed some light on this :) I’ve meeting tomorrow and might need to switch to Teams if this cannot be done directly on Miro :(Thank you all and have a great start into September! 

2
E
1 year ago
P
Pulkit DabasNew Here
posted in Ask The Community
Basic web/mobile UIs as native functionality

Hi  I am a Product Owner. I use Miro to explain complex features (Process, workflow and UI perspective) to various stakeholders including Senior Leadership, Marketing and Sales, and Development teams.  It would be great if there is a integration with some design tools like zeplin or figma, where, I, as a MIRO user, can tweak the existing designs (imported into MIRO via design tools or other means) without needing a designer to do these tweaks in the design tools and then importing them to MIRO. Just the basic actions like adding a radio button/new line item to an existing design or removing an element from an existing design. Just so that the thinking around the “new design concept” can be visual shown to various stakeholders. For example, I want to pitch to MIRO decision makers that we need a new toggle button on the MIRO profile page for “XYZ” feature. If I have a design of the profile page in my MIRO board, I can simply use the new feature to add a toggle button to visually show the

1
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1 year ago
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Karina SydkoNew Here
posted in Ask The Community
upgrade for Ukrainian people

Hello. I  would like to know if it is still possible to start using business plan for Ukrainians for free(Ukrainian teachers who teach English to fellow Ukrainians) while the war is still going on? Thanks in advance!

0
K
1 year ago
A
Alex ProshkaBeginner
posted in Developer platform and APIs
Cant get widget "level" propery (Send to Back/Bring to Front)?

Is there a way to get the layer (int/float or string value) of widget on a board via the rest api or web sdk?

1
Horea Porutiu
Mironeer
1 year ago
A
Alex ProshkaBeginner
posted in Ask The Community
Cant get widget "level" propery (only Send to Back/Bring to Front methods)?

Is there a way to get the layer of widgets on a board via the rest api or web sdk?

0
A
1 year ago
Fry
FryBeginner
asked in Developer platform and APIs
Create a widget not on top of another widget

When using the Create Widget endpoint, all widgets become stacked on top of each other toward the middle of the board. Without calling all widgets prior and determining the free space and setting the x and y coordinate, how are you to create widgets NOT right on top of eachother?

3
V
1 year ago
C
Chris KlaegerNew Here
posted in Ask The Community
Stuck on join screen

Can anyone help me get past this?  I just want to access the board and am not interested in joining their boards.  I cannot figure out how to move past this.  Even when I ask to join it will not let me proceed.  Thanks for your help.  

1
Robert Johnson
1 year ago
A
AilinaBeginner
posted in Ask The Community
Performance issue

Two of my boards aren’t working completely. I know they are too large, but I can’t even just delete  unnecessary frames at all, because it stops working as soon as I do  any actions on the boards. What shall I do? Help please 🙌🏻

14
L
1 year ago
T
Tuan TranNew Here
posted in Ask The Community
Links to frames within Miro board not working in Safari

Links to frames doesnt work in safari/browsers especially anything linked to jira card. Please advise.  

0
T
1 year ago
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li.nanBeginner
posted in Developer platform and APIs
changing authorize button text if app already installed

Hi, For some reasons if user looses his access token and refresh token, or if a user’s refresh token has expired, we need to initiate the OAuth flow again, this is ok.But the authorize button shows ‘Add again’ not ‘Authorize’ while app is still being installed. This is wired, can it be changed?Thanks!

2
L
1 year ago
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