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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8825 Topics
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Patrick HobanNew Here
asked in Ask The Community
Figma plugin not working

Hi the Figma plugin doesn’t work. Can you help?

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10 days ago
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Radmila TsvietkovychNew Here
asked in Ask The Community
Timelines removed from my space - all work wasted

You deleted all my prepared roadmaps as part of the update of the Timelines tool. I do not know how it is possible to issue a new release without backward compatibility or informing users that they need to make a copy of the data somewhere else.I hope that your support team is able to restore my data, as indicated in the screenshot and will contact me ASAP. For me this data was critical and needed today 🤦 I am infinitely upset, you destroyed the planning base, this is not a customer-oriented approach.  

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10 days ago
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Larry TampkinsBeginner
asked in Ask The Community
Roadmap Planning Template - Milestones

Does anyone know how to delete/remove milestones from this timeline view?  adding is very easy - you just click and a new one appears, but deleting them appears to be impossible?

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10 days ago
Manouska J
Manouska JExperienced Community Member
published in Wish List
Add Your Dream Miro AI Feature Here

What do you wish Miro AI could do? Interested in making Miro AI even better? Have a creative idea that could help you solve a work problem even faster in Miro? Add your dream AI product features to our Wishlist here. Share your ideas on Miro’s functionality with the community and the Miro team, discuss, and upvote ideas of other members. Get creative! Our team can’t wait to see your ideas!   To help our product team process your wishlist item faster, follow be sure to include the hashtag #MiroAI 💡  

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11 days ago
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Goafer FreebarNew Here
asked in Ask The Community
I forgot to cancel my free trial

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ElvaMiro
Mironeer
11 days ago
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Alina ShvedovaBeginner
asked in Ask The Community
Billing issue

Hello! I've been using Miro for at least 3 years -- it's simply the best! Every year I renew my subscription. I work on my own, my team consists of  onlyme, I invite my clients just as viewers or editors. I have a question though:Today I renewed my year-subscription -- I paid 192$.But I see I have to pay 113$ more -- and I don't get how did this occure. 113$ -- what for?  Maybe my English is too poor to undestand :) I googled all the words but still have no idea what does all this mean. Please, clear this up! 

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11 days ago
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TorimcalindenNew Here
posted in Ask The Community
Figma Miro plugin not working - "Network error. Please check your connection and try again."

The plugin with figma is no longer working. I’ve used it various times, it worked successfully. Recently, it’s been flagging this error - no matter what I try to pull through. I’ve tried reducing the size of elements, attempting to pull through with other images in case the files were corrupted in some way, opening new figma file and trying to pull new things through there, and it still doesn’t work.Not sure how to proceed but this is severely impacting my team and workflow, we use figma to centralise our work and I can’t even pull through designs anymore.

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11 days ago
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Martin83New Here
posted in Wish List
Modify content during presentation

Dears, hopefully someone can help me.during customer meeting we want to share slides from Miro and talk about different topics. We want to add the feedback and other information from client on the slide during the presentation mode. Is there any possiblity to get this done? I haven’t found a solution yet.Thanks a lot for any hint.brgds, Martin

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Robert Johnson
11 days ago
Ronny Roeller
Ronny RoellerBeginner
posted in Developer platform and APIs
App submission is stuck

Our app (ID 3074457347393893408) is in the state “Submitted” since months. I don’t recall as ever getting a message about it.We’re can’t resubmit it with updated content again (this gives 422 error in DevTools).

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11 days ago
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David CultonContributor
asked in Ask The Community
Help finding pdf exports

Hi,Longtime Miro user. For the first time in a while, I’m exporting to pdf and I cannot find the file. Searches of help and the community say that the file should be where my browser downloads are, and this is where I’ve found them in the past. It is not there. The csv of the board can be exported and found in the downloads folder but not the pdf of the board. Have tried several times and even copied a subset of the board to a new board and tried that. Nothing.Help would be greatly appreciated!  

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12 days ago
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captinSharkyYNew Here
asked in Developer platform and APIs
for someone need to see the demo enterprise plan ??

I want to test for the enterprise plan I dont want to spend my time and money blindly 

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ElvaMiro
Mironeer
12 days ago
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WonderDude234New Here
asked in Ask The Community
Why is Miro charging me for a third member when I've only used 2 of 3 paid users?

Why is Miro charging me for a third member when I've only used 2 of 3 paid users? 

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ElvaMiro
Mironeer
12 days ago
Jake Wysocki
Jake WysockiContributor
posted in Ask The Community
Ctrl+L is not working to lock items for me or others on my team

For the past few weeks, I have not been able to use the Ctrl+L shortcut to lock selected items on the board. I do this all the time while running virtual trainings and this is getting in the way of my workflow. I have others on my team using the Miro app and they have the same issue. I am using Edge myself.I have been able to use Ctrl+Shift+L to lock items, but only when I am in the app-mode of Edge (no search bar), and reportedly this works for my teammates who are using the Miro app. This is better than nothing, but much worse that Ctrl+L! Is anyone else experiencing or able to replicate? (e.g. can you use Ctrl+L to lock items?)

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12 days ago
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debsNew Here
asked in Ask The Community
Board says "This board is no longer shared, or has been removed"

I tried to open an old board on my (only) account and got this notification saying “This board is no longer shared, or has been removed”. I can´t find it in the list of boards in my team. How can I recover it?I use the free version of Miro.

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12 days ago
Parhammer
ParhammerNew Here
asked in Ask The Community
The board does not function correctly in the Mozilla Firefox browser

The board does not function correctly in the Mozilla Firefox browser (as shown in the screenshot). It works fine in Google Chrome, but I prefer using Mozilla. Could you please help me to resolve this issue? 

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ElvaMiro
Mironeer
12 days ago
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KseniaKNew Here
asked in Ask The Community
Audio

Hello) I used SoundCloud as a tool to upload my audio materials to the miro board, but now i cannot turn on the audio on the bord( What’s happened?( And i asked my friend, who also used SoundCloud and it doesn’t work as well anymore on her board. What should I do? Or it is just technical problems, that are gonna be solved soon?

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ElvaMiro
Mironeer
12 days ago
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Anna BunazivNew Here
asked in Ask The Community
Audio

Hi. I use SoundCloud to upload my audio materials to the Miro board, but now the audio doesn’t play obthe board.What should I do to fix it?

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ElvaMiro
Mironeer
12 days ago
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Nina_AbudikhinaNew Here
asked in Ask The Community
Embedded youtube videos are not playing.

Hello. I have a problem. When I embed a youtube video on the board and try to click the play button, the video is starting to play but it’s mute, then I try to click the unmute button in the embedded video and happens nothing. The button doesn’t work, I can’t pause, mute or click the timeline. How can I fix it? And that happens with everything I embed - youtube/wordwall. Nothing works on the board.What I’ve tried:To unmute the embedded video in Safari (didn’t work) I tried to embed the Iframe code of the youtube video (didn’t work) 

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ElvaMiro
Mironeer
12 days ago
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James BantilanBeginner
asked in Ask The Community
Late. Business plan Free Trial Cancelation

Hello! Everyone, I would like to ask for help. I forgot to cancel my free trial for the business plan and I automatically got signed up for the monthly business plan, is there anyway to cancel this? The business plan subscription is too expensive for me to afford. Thank you very much for your time!

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12 days ago
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Joan SeamsterNew Here
posted in Ask The Community
Disappearing Sticky Note Colors

The text of the notes is still there, buy the background color had disappeared. I just reset the colors, and they have again disappeared. NEED HELP

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ElvaMiro
Mironeer
12 days ago
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Christos ChantzarasNew Here
posted in Ask The Community
E-Mail change incomlete

Dear Community, I changed my e-mail address due to switch between universities, but still receive notifications only to my previous e-mail address. Who can I resolve this? Best, Christos

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12 days ago
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JakebWilliBeginner
asked in Ask The Community
Didn't cancel my free trial

Hi everyone.I did the business free trial for personal use as I am a student and needed to export higher quality photos for my exam, and I thought I had cancelled my trial but it turns out I didn’t and I just got charged for $192 for the 1 year business plan. I really cant afford this, it took a huge portion of my personal savings. I don’t have an income as a student. Please help! I need to cancel my subscription and I cant afford to pay this! Im desperate.

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ElvaMiro
Mironeer
12 days ago
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Asri ChristineNew Here
asked in Ask The Community
HELP! Forgot to Cancel Free Trial

Dear Miro Community & Team, I just opened my Miro and realized I forgot to cancel my free trial :( It is Business plan so it’s very expensive and I can’t afford to pay for this mistake. As you notice, I tried the free trial using personal email so it is not paid by my company at all (although it’s for work purpose). My salary can’t cover this :(I really need your kind support to help me cancel all the subscription & the outstanding. Please. Thank you very much!

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ElvaMiro
Mironeer
12 days ago
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HE2Beginner
posted in Ask The Community
Chrome extension error: "Oops..It seems you don't have any Miro accounts"

Getting this error when i try to use the Chrome extension from Miro.  I have uninstalled it and reinstalled it and made sure I’m logged in to Miro for that browser. Also tried different browsers.What else can I do to troubleshoot this?  

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12 days ago
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EugeniyaNew Here
posted in Ask The Community
при экспорте в pdf исчезает текст и отображаются только ссылки и html симовлы

Привет!При попытке экспорта документа в pdf отображаются ссылки и некие символы.При экспорте в jpg все ок, но работаю именно с pdf документом, чтобы сохранить переход на нужные ссылки. Данный документ был в порядке и экспорт в pdf тоже работал, но после многократных правок и экспорта ситуация такая как на скрине ниже.Ноут перегружала, кеш чистила, пробовала создать такой же новый документ - проблема воспроизводится.Можно ли что-то сделать? 

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12 days ago
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