Subject: Education Plan – official eligibility policy and student rejections (Shenkar, Israel)
Hello Miro Education Team,
My name is Roee Shachnai, and I am a faculty member at Shenkar – Engineering. Design. Art. (Ramat Gan, Israel), an accredited academic institution. I teach in the Textile Design Department and in the Department of External and Continuing Studies, and I use Miro extensively as a core tool in my courses.
Recently, several of my students have applied for the Miro Education plan and received rejections. In addition, I have seen an official reply in the Miro Community forum (October 13, 2026) stating that Miro is currently not accepting new requests for the Education plan.
I would appreciate clarification on the following:
1. What is Miro's current official policy for Education plan licenses for students and educators at accredited higher-education institutions?
2. Is the intake of new Education plan applications currently paused? If so, does this apply to both students and educators, and is there an expected date for it to resume?
3. Why are my students' applications being rejected, and what documentation or steps would allow them to be approved?
4. Is there an option for an institutional or course-level license, so that all students in a class can work on Miro without each one applying individually?
This directly affects my teaching this semester, so a clear answer would help me plan my courses accordingly.
Thank you for your help,
Roee Shachnai
Faculty, Textile Design Department
Shenkar – Engineering. Design. Art.
