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Questions & Ideas

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9217 Topics
C
CheyenneBeginner
posted in Ask The Community
Help with student account

Hi and Help I have an education account for my newly acquired remote classes. I shared my team member link and directions for signing up with their Google account, however some of them used Google Signin instead. This somehow linked them to an APS (Albuquerque Public Schools) must have instead of my account. I asked them to try deleting their account but this requires they access a confirmation email, which they cannot do. How can I get them to the right place?

6751
C
M
MarkNew Here
asked in Developer platform and APIs
Simple plugin no longer working. XML Parsing Error: prefix not bound to a namespace?

Hi, I had a simple plugin up and running that executed a function when I clicked a new icon in the bottomBar. I used some of the example code to get up it set up and everything worked ok. Now the icon no longer appears in the bar. The browser tools show that there is an error message (before the plugin is loaded though) that says: XML Parsing Error: prefix not bound to a namespace. I am not sure if this error message is new or not. Has something changed that means the the button-display code needs to change? The relevant plugin code is: miro.onReady(() => { miro.initialize({ extensionPoints: { bottomBar: { title: 'Post-it Counter', svgIcon: '<circle cx="12" cy="12" r="9" fill="none" fill-rule="evenodd" stroke="currentColor" stroke-width="2"/>', onClick: async () => {...} updateCount(); } } })})

7792
M
ronny
ronnyContributor
posted in Developer platform and APIs
IDEA: Provide webhook if user deauthorizes app

We show in our app a button that allows users to link their Miro profile to our app. Once authorized (via OAuth flow) we deactivate the button, so users understand that Miro is linked. Yet, if the user deauthorizes our app within Miro, we don’t know about it - i.e. our app shows the wrong information. It would be great if you could add a webhook to inform when the user deauthorizes our app. See for inspiration Zoom: https://marketplace.zoom.us/docs/guides/auth/deauthorization

4171
Boris Borodyansky
Mironeer
ronny
ronnyContributor
asked in Developer platform and APIs
How to change the logo on the OAuth authorize page?

When users are asked to authorize our app to access Miro (OAuth), Miro shows a generic logo on the page. How can we change this to our company logo?

5251
Boris Borodyansky
Mironeer
V
Valentina DowneyNew Here
posted in Ask The Community
Track presence of the students

Dear all, I am a beginner in Miro. I am living and working in Italy, and CODIV-19 situation is worse everyday. I am strategic designer and part of my activicties is design training to students and companies . I would like to prepare a partecipatory workshop based on design thinking methodologies with company’s design office team. HR director asks me to track the presences of the student (when each student connects to the board and when disconnects to the lesson), do you kow if Miro has such a feature? I have to produce a doc or exel or something similar that recap students’ presences and amount of hours ..company pays per hour :-( Thank you in advance for your support Valentina

3794
Marina
Mironeer
E
Efrain LeguiaBeginner
asked in Ask The Community
Restore a Deleted Board

How can I restore my board?

12659
Marina
Mironeer
A
Aman JanmohamedNew Here
posted in Ask The Community
Voting plugin not working properly

Hi All, When using the Miro Voting plugin, I have noticed that when the results are displayed, the actual voting numbers are completely incorrect. We may have chosen “Item A” twice, but it appears 7 times!! Has anyone seen this? It is not ready to run client workshops like this… Thanks, Aman

4611
mlanders
I
IT AccountBeginner
posted in Ask The Community
Access and overview of boards for customers and freelancers

Today we have activated the Team Plan for our company because 66 users have already actively worked with the board. As soon as an external user adds a board outside our domain as a viewer, he has immediate access to all other existing boards. The permissions should actually only allow the boards for the invited users. Do you have an idea what this is about? Thank you in advance. Florian

3991
Marina
Mironeer
D
DanishNew Here
asked in Ask The Community
Merge Two sticky notes

Hey there! I wanted to know if there is a possible to merge two sticky notes together without manually copying and pasting. Best, Danish

16101
mlanders
M
Mohammed MujibNew Here
posted in Ask The Community
Image trace/screenshot UI to vector option in Miro

Most of the time we use miro for flat comps. What if there is a plugin support to convert screenshot ui to vector? For instance potrace for sketch.

4481
Marina
Mironeer
ronny
ronnyContributor
posted in Developer platform and APIs
Provide cross-team tokens

Right now, the Miro access tokens are bound to a specific user and a specific team. This requires users to authorize our app multiple times with Miro (for each team). Our users found this pretty counter-intuitive. Their expectations are set by Zoom/Slack/Github which asks users during their default OAuth flow only once to connect the account. It would therefore be easier to if Miro OAuth access tokens could work across teams (and the API requires the team_id as a parameter when e.g. creating a board).

5922
ronny
P
Pejman ANew Here
posted in Ask The Community
Changing licences from a team to another

Hello, I just bought 20 licenses for my work place and sadly I attributed this licenses to the wrong Miro team. How can i change my licenses from one team to another. Thanks in advance for your help. Best regards,

3591
Marina
Mironeer
P
przemekwitkaNew Here
posted in Ask The Community
Can I use Miro free plan for commercial purposes?

Hi, I wonder if I can use free Miro plan for trying our Miro features in my company? I cannot find such information. Please clarify. Cheers, Przemek

22824
Kyle.C
ronny
ronnyContributor
posted in Developer platform and APIs
Allow creating widgets with transparent borders

Today, the api doesn’t allow to set the borderColor to “transparent”. Not setting any value, Miro defaults the border to black. We figured out that setting the borderOpacity to 0 is a possible workaround. Yet, this isn’t ideal because getWidgets doesn’t do this if users create transparent borders in the Miro UI (i.e. input and output API aren’t consistent). It would be great if you would allow API developers to set the border color to transparent.

5882
ronny
Manuel Grassler
Manuel GrasslerBeginner
asked in Ask The Community
Consultant Plan: Change Members form Occasional to Full on a monthly basis

Hi there, I subscribed to a yearly consultant plan a few days ago to work with a client remotely. At first I granted them Day Passes for the collaboration. Right now there are 2 heavy users from my clients side I will collaborate more intensely in the upcoming weeks. So I want to switch them to a full member seat for the time being. However as I am running a yearly plan it seems it is not possible to assign monthly full-memberships. How can I still do that? I won’t collaborate with the client until the end of year to make a yearly license for them worthwhile. I just want to grant the license for as long as the project is lasting on a monthly basis.

8014
krahe
K
KristyBeginner
posted in Ask The Community
Urgently looking for Online Facilitators

Urgently looking for enigmatic Online Facilitators experience of designing and delivering online engagement. From crowdsourcing to events and research online that was highly engaging. I need the right individuals with this experience. Please get in touch if this is you! (Hope this is okay to post here 🤔)

28063
Marina
Mironeer
A
Alexander VinogradovBeginner
asked in Ask The Community
Copy & paste not working

I copy image from Photoshop and it appears in Miro. Now i want to copy it back but Ctrl+C do not copy image back to clipboard. Its very hard for concept artist use Miro as reference board/mood board tool because its hard to copy content back from it to professional software.

1049624
A
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JordiFZRBeginner
asked in Ask The Community
Sticky notes automation

I’ve seen existing integrations to automate adding Cards to boards, but I can’t find any to add Sticky Notes. Is there already available integration or any other way to automate the creation of Sticky Notes.

10581
mlanders
Monica Twa
Monica TwaBeginner
asked in Ask The Community
Non-Team Member & Refreshing

Hello! We have a non-team member with an “issue.” If a Team member updates a linked document, does the non-team member get the updated version when he opens the board. It appears he is unable to refresh the linked doc. Thanks! Monica

4091
Marina
Mironeer
C
code64New Here
asked in Ask The Community
Multiple boards for 3 teams working simultaneously?

Hi, we are quite new to Miro and in the process of evaluating the best possible solution for a clients online workshop format. Here’s the challenge: We would need to set up 3 “work rooms” for 3 teams (of 5 each), with each team working on an individual board. After each session, all team members join in the work rooms and discuss the results together. Alternatively we would set up a general space where all teams could meet. However, the moderator should be able to switch rooms seamlessly. In addition it would be great if the 3 teams could use video chat while working on the boards. Thanks for your input!

14193
Marina
Mironeer
F
fabio soaresNew Here
asked in Ask The Community
Team Permissions

I'm just new to Miro. However, I have followed all passes to set the permissions for my team and It seems it's not working since all team members are able to see and edit all boards even without permission to do it. Any clue to fix this?

4842
F
T
Troy AcottNew Here
asked in Ask The Community
Invite new user and invite user buttons are missing for one board

I'm an admin. On one of my Miro boards I see two pages that both have a way of adding team members, and on another of my team boards these buttons don't exist. I don't see anything different in settings and can't figure out why the projects are behaving differently? So on the team without those buttons, I don't see an easy way to add anyone to the team? Please help

4761
T
E
Erin CowanNew Here
asked in Ask The Community
Sharing Mouse Control

I am sharing my Miro board through zoom. I need the person on the other end to be able to control the mouse. She is using a surface with a track pad and touch screen.

4231
Marina
Mironeer
K
KristyBeginner
posted in Ask The Community
Miro Consultant - URGENT

Hello! We are in the UK and urgently need some assistance with setting ourselves up to do an online collaboration session with a group of people today. Could anyone please get in touch. Thank you!

6685
mlanders
A
AllanBeginner
asked in Ask The Community
Sending a Miro Session invitation via Outlook

We are planning a strategy planning session Monday next week for a client with 20 attendees. They will be invited using the day pass. We wanted to send the invitation out with the link and some notes at least 4 days in advance of the session. However, we do not want them to click the link until the meeting day as their 24 hr day pass may expire before the scheduled session. What approach is taken in this situation? We currently have the Miro Consultant plan.

7985
Marina
Mironeer
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