Questions & Ideas

Hi! The Education Plan application form is not working for me. Can you please convert my request into a support ticket? Thanks!

I’ve noticed since a recent update, that sometimes locked objects are not treated as truly locked.For instance, if I lock an item, box select an unlocked item (or items) on top of the locked item, then click on the locked item; it will select them both. If I move the unlocked object, it will also move the locked object as well. Somewhat defeating the point of having the item locked in the first place.This has happened ever since the change on how items are selected, a slightly frustrating but separate point. If I box select a few items, and then click (but not ctrl or shift click) on another item, it keeps the boxed items selected for some weird reason. I’ve never seen this behavious anywhere else; that’s literally what crtl- and shift- select are for.I believe these two things are connected, but not 100% sure on that.

I have created an App with the SDK. I can see it in the Apps section of the Admin screen under “Apps & Integrations”But when I create a board, go to the ‘+’ on the left menu to try and add the App I can’t see it, or find it with search.I have followed the documentation, I have tried everything.Please, how do I add the App? Please see images. Thanks  

I am new to Miro and still learning the ins and outs of it, and I think this is a long shot, but is there a way to link objects so that when you change the text of one object it would automatically change the text in any linked object? Sort of like having different excel cells contain the same value. Appreciate and feedback.

I want to create a Miro board but my email address is associated with the account of an organisation/team I am not part of (they have invited me to their boards in the past). How do I make my own account?I have looked at other answers which suggested the organisation could unlink my email, but they said I am not part of their team so they are not sure what to do. 

Hi everyone. We frequently reuse our old workshop templates for new corporate clients, but cleaning them up is a nightmare. Old client names, dates, and placeholders are always scattered across dozens of sticky notes and connection labels. Is there any native feature in Miro to batch-update text variations globally, or do we really have to manually check every single object one by one?

It’s the second time, now: I’m editing a text box (a large one, lots of text in it) and it simply disappears… No warning, nothing, just pops out of existence… I’ve lost quite a lot of work on this bug, and was wondering if anyone had the same problem.And what the Miro team can do about it…

Hi, Admin has left the business we have no access to their account or their email. There are boards we wish to access. How do we transfer this account to someone else, and what level of account would they require? I am currently not a member of this team, everyone in this team has now left the business. Our marketing team require access to the work.  

Bonjour j’ai reçu un mail me disant que je n’allais plus avoir accès à mes tableaux et qu’il fallait que je passes sur un forfait buisness . Pourquoi ce mail alors qu’il est stipulé dans les détails du par free que j’aurais un accès illimité a ce dernier ?Autre question : On me demande de passer au pack buisness pour pouvoir récupérer mes tableaux , si je prends un pack starter est-ce que j’y aurais aussi accès ?  

We had implemented Miro MCP for our test instances of OpenAI and Anthropic and it worked as we required. Now it seems that the ability to allow only read actions and restrict write actions are missing. Did something change with the MCP?

Dear Miro Team,My name is Yeva and I'm a German tutor in Ukraine. I was told that you can provide free access to the platform for Ukrainians in need. Due to the difficult situation currently in my country, I do not have the ability to afford monthly payments for your services. I would be grateful if you could grant me  free or extended access to Miro Premium, so that I may use your boards in my tutoring sessions and. With your support I could provide high-quality, enjoyable, and stress-free learning for the students.Thank you for your help, Yeva

I have discovered a spelling mistake in my miro board that runs through the entire presentation.is there a search and replace function to correct all the errors at once?

Hi, Our company is looking at changing some of the defaults in our Miro account. I was wondering if there was a way to bulk edit the boards? Specifically change the default classification and sharing options? I see that when we change these it applies from that moment onwards, is there a way to edit all unclassified boards sharing AND classification settings? We have a few hundred unclassified and it is going be extremely tedious setting these on all of them. Additional question. I was tempted to create a different topic for this one. I believe there’s been some discussion around using classification to set certain permissions. Does anyone know if this is true and when this might be rolled out?

I want to join the Miro student program, but I don't have an institutional email address, and the questionnaire they gave me doesn't allow me to verify it. 

I purchased the Miro Individual Plan, which costs R$45.00 per month, solely to create boards and share them with others for viewing purposes only. I never granted editing access to other users, nor did I intend to collaborate through a Team plan.I never purchased a Team plan, never intended to assign paid licenses to other users, and never authorized Miro to automatically convert a simple view-only shared link into paid user seats.It is completely unacceptable that Miro charged my credit card for additional licenses without any clear warning, explicit confirmation, or my consent. I only shared boards with view-only access, and under no circumstances should that have resulted in the automatic allocation of paid licenses or additional charges.The charges made to my credit card were:March 30, 2026: R$290.04 April 30, 2026: R$405.28 May 30, 2026: R$360.00Total amount charged: R$1,055.32Considering that my individual subscription costs only R$45.00 per month, these charges are outrageous an

For some reason I wasn’t notified about an upcoming Miro charge at all - nothing in emails, I’ve been trying to cancel it today but it wants to charge me yearly and I cannot change it. It won’t let me cancel at all.Please help me to cancel this - it’s saying it’s 2 hours overdue - I cannot afford to pay this :( :(

Hello Miro team,I am currently using the free trial of Miro and have registered my card for monthly payment. However, I cannot find any receipt or subscription-related details anywhere in my account. I also do not see a billing section in my account to cancel the subscription.I would like to cancel my subscription to ensure it doesn’t transition to a paid plan after the trial period. I kindly request your assistance in canceling all payment-related details and subscriptions linked to my account.Could you please help me before the next payment is due tomorrow?Many thanks!

Hello everyone, I signed up for the 14-day free trial of Miro Business, but I did not intend to continue with a paid annual subscription. Today, my trial ended and a $240 invoice was created. The payment failed due to insufficient funds, and now I’m unable to cancel the subscription because of the outstanding invoice. I already contacted Miro Support, but I wanted to ask if anyone has experienced a similar situation. Were you able to get the invoice canceled or the subscription removed? Thank you!

The new feature “Diagram” which was suggested to me, to which I respond affirmatively, deleted almost all my content on the board. Wires were eliminated, text was removed, boxes deleted. Not everything, but like 40-50%.The whole canvas look strange and the icon for Diagram shows but it is in the canvas mode. It´s really important work that now seams to be lost. It doesn´t help to choose an older version in the History panel.   

Por gentileza, preciso muito de um retorno sobre um teste gratuito que eu fiz e não cancelei a tempo, e fizeram uma cobrança no meu cartão, mais de mil reais. Preciso urgente que estornem essa cobrança no meu cartão, não tenho condições de pagar.

Dear Miro Support Team,My name is Viktoriia, and I am a teacher from Ukraine. I actively use Miro for my daily teaching, and it is an invaluable tool for creating interactive experiences.Due to the ongoing war and difficult circumstances in Ukraine, I am facing financial constraints that prevent me from purchasing a paid subscription. I have learned that Miro kindly supports Ukrainian users by providing complimentary access to premium features.I would be deeply grateful if you could consider my request and guide me on how to upgrade my plan or apply for a free subscription. I am ready to provide any necessary documents or proof if required.Thank you for your time, understanding, and ongoing support for Ukraine.Best regards,Viktoriia.

Dear Miro Support Team,I hope this message finds you well.My name is Viktoriia, and I am an English teacher currently living and working in Ukraine. I teach children online and use Miro extensively as an interactive learning space during my lessons.Miro has become an essential part of my teaching process. I use boards to create engaging activities, visual explanations, games, and collaborative exercises that help my students learn English more effectively. My students truly enjoy working with Miro, and it has significantly improved the quality of our online classes.As I continue creating new materials for different groups of students, I have reached the limit on the number of boards available under the free plan. Unfortunately, due to the current economic challenges caused by the ongoing war in Ukraine, purchasing a paid subscription is difficult for me at this time.Therefore, I would like to kindly ask whether it would be possible to grant me free access to additional boards or provid

This is in various places across the site, when i edit text on boards etc - the text is showing as random letters. In this pic you can see ‘home’ shows as 5XVN. It’s making the site impossible to use. I am in the web browser. Any suggestions for a fix? I can’t contact support because I’m on a free account. 

Hi!I'm planning to use Miro in my development workflow, and since i have noticed that the API doesn't support a simple and quick way to “screenshot” or export a fast overview over a section of the board, I'm thinking of building a small bot that can browse the board and do this automatically (by acting as a user/browser). I'm not planning to execute any actions or let this bot act in rapid succession, just taking a image like this, no more than once a minute. This wouldn't put any more strain on Miro's servers more than another human user would.But, I want to check if this is something that could get me into trouble, or if this would be okay?If this was something that existed as a feature in the API, i would absolutely use that instead. The enterprise “export” feature is overkill for me. I want something quick and i don't need the high quality.Thanks,/Alfred

Hello, dear Miro Team. I am writing ti ask you, what could I do with my Miro board. It doesn’t work from yesterday. I tried all the things to fix on my computer, but still it doesn’t work. I am from Ukraine and working as a teacher, Miro helps me to make interektive lessons for my kids students. Can you help me please to correct  the problem and open aboard for working. Thank you in advance.