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Question

Upgrade option unavailable for my Free team

  • August 11, 2026
  • 1 reply
  • 6 views

Hello! I have a Free Miro account and my team was originally registered in Russia. I currently need to upgrade because I need more than three editable boards for my tutoring work.

However, the Upgrade option is not available for my team.

I have access to a foreign bank card and would like to purchase a Starter subscription using it. I also need to preserve my existing boards and keep them editable.

Could you please clarify whether I can create or convert a paid team with the appropriate billing country while keeping my existing Miro account, and then move my existing boards to that team?

I would appreciate instructions for the officially supported way to do this.

1 reply

Eca
Mironeer
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  • Mironeer
  • August 11, 2026

hi ​@Polina_587 thanks for reaching out! I have your case converted to a support ticket so the billing team can assist you. You should receive a response shortly.