Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6644 Topics

T
Tsjok-Wing ManNew Here
posted in Ask the community

Invalidating a shared board URL

I have shared a board by sharing its URL. I’d like to “revoke” this from the people who still have this old URL, but I’d still like to share it by sending the URL to other people. What’s not working for my use case is to set permission of “anyone with the link” because I want to be able to invite people to look at my boards; I just want to revoke the existing users who have my link. 

3
Robert Johnson
4 months ago
C
Chi Chi ChengBeginner
posted in Ask the community

Is it possible to turn off the grey outlines or make them invisible when chart items are locked?

Locking items on charts allows me to quickly and precisely zoom into different elements on the board with dynamics transitions with just a double-click. But then people can see the grey outline. Please see attached video to see what I mean by the grey outlines.  

4
C
2 months ago
S
stationaeryNew Here
posted in Ask the community

Searchable timeline?

Hi all- I’m facilitating a group building a “people’s history” of a major company.We’re looking a tool that enables people to add items along a timeline. For sense-making purposes, we’d need people to be able to tag items in a way that enables searching, sorting, etc. I’m not sure if Miro can support that.Any ideas come to mind? Either Miro templates/features, or other platforms entirely?

3
Kiron Bondale
6 months ago
J
jay321New Here
posted in Ask the community

board freeze

freeze after 10 to 20 minutes . close and open again works , encounter freeze , 10 times in the last 3 hourssimple diagram with boxed  / text lines nothing fancy.both browser and app same issue .

1
Kiron Bondale
1 year ago
P
PopoNew Here
posted in Ask the community

Can't log in with old email address and forgot password

I couldn't log into my account because I have changed jobs, therefore my sign in email has changed and I forgot my password.

1
Kiron Bondale
7 months ago
A
Anne ScarlettActive Contributor
posted in Ask the community

"Embed" Google Form -- is this no longer possible?

In the past, I would embed* Google Forms from my Google Drive. The embedded image included a mini version of the form header graphic; it was visually pleasing. Now, when I try to embed a Google Form, it shows up as a generic box with generic graphics. Please advise!  Thanks in advance, AnnePS. In the “embed iframe” code menu, I’m pasting the embed code from the Google Form, located on my Google Drive.  

0
A
4 months ago
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German DolnikovBeginner
posted in Ask the community

is it possible to close my board from cloning

i made a great board.and now I'm worried that everyone who has access to view it will copy it. is it possible to close my board from cloning for whose, who has access to view to my MIRO board

2
Robert Johnson
1 year ago
K
Konstantin NefyodovNew Here
posted in Ask the community

what's going on?

 

0
K
3 months ago
J
Jo CragoNew Here
posted in Ask the community

How can I keep boards from paid to free account?

Hello!My organisation wants to stop paying for Miro but we have many boards that I would like to keep and refer to. Does anyone know if these will still be viewable if downgraded? Saving me from sifting through everything and archiving? Thanks, Jo

1
Arina Groznykh
Mironeer
1 year ago
C
claudiomartins71New Here
posted in Ask the community

Update files from Dropbox

Hi guys, I uploaded a file from Dropbox using the upload tool in Miro and it is updating but the second and third files I uploaded are not updating ! I tried almost everything, uninstalled Dropbox and install again. Replace the files in Dropbox folder but it’s not working

2
C
8 months ago
M
Michael ConnellBeginner
posted in Ask the community

Number of Copied objects not the same as number of Pasted Objects

When I group a bunch of objects together to paste onto a different board, I get a “number of Objects copied” metric.  When I paste them on another board, I get a “number of Objects pasted” metric and they are not the same.  Why ?

3
Robert Johnson
1 year ago
U
Unleash QA1New Here
posted in Developer platform and APIs

An error occured while retrieving the subscription. Contact support to request assistance.

Hello community!I found a strange error going through logs, which is not reproducible so easily. The error message is “An error occurred while retrieving the subscription. Contact support to request assistance”, status is 400 and the code is “7.0913”.Does this happen to anyone and can any information be provided in order to understand the error ?Thanks in advance

2
U
3 months ago
T
thedarkstrixContributor
posted in Developer platform and APIs

How to control a embedded miro board using the web sdk

The problem : I want to details of the board (specifically the viewport of the board) , that i have embedded to my web app using live embed. I do have the board ID , and accessToken that is given by boardpicker . Is there way any to control the embedded miro board using the web sdk with the details that i already have ?Currently using the web sdk.js package to the project always returns empty viewport data, mostly because the app is NOT authenticated with the board embedded in my webapp .Any help is very much appreciated 

1
A
Mironeer
6 months ago
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Jan N.New Here
posted in Ask the community

Tags lost after moving Board to other Team

Dear Miro Community, I started a Miro Board in a free team a few days ago and worked on it. In the board I added post-it notes and added some tags to them. Then I moved the board to another team. However, now the tags are lost. When I click on a post it to add a new tag, all the tags from the “old” board are available to click them. But no post-it has an active tag.  Is there a possibility to recover the tags/the “old” board in the free team? I cannot see “Trash” in the team.  Kind regards, Jan 

0
J
2 months ago
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Bartek WiadroNew Here
posted in Ask the community

Problem with coloring

Hi, I have little problem with coloring my circle. I want color left side of it with green and right side with purple. Can I do that? 

0
B
6 months ago
H
Hesam Fakhimi JafarzadehNew Here
posted in Ask the community

Locked Boards

I resubscribed to my educational account aand renewed it, still my boards are locked. Can someone plese help?

1
FaraVillarosa
Mironeer
8 months ago
A
Alastair LeeNew Here
posted in Developer platform and APIs

Start numbering from X

I want to be able to type:An itemBut when I type that, Miro recognises that the 2 is a number and converts the text to a numbered list and changes the 2 to a 1.You can’t have a numbered list start with anything other than a 1.   

0
A
3 months ago
B
BüsraNew Here
posted in Ask the community

Copy board permission is missing in share settings

HiI’m on a consultant plan and I want my client to be able to copy the board. But when I go to Share → Share settings → Permissions the option “Anyone with the link” under “Who can copy board content” is missing. Does anyone know why and how I can change this?Appreciate your help, really, I’ve looked up every help page but it’s really simply not there. Thank youBüsra 

2
B
6 months ago
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Steven ReinhartNew Here
posted in Ask the community

Can't add team members, but they show up as users

Our small company, HP Inc 😀, is beginning our adventures in greater collaboration with MIRO and this application looks amazing.  Unfortunately, when we started out this week, I couldn’t add my staff as members to our team.  The Invite Team Members button is not visible.  I was able to invite them to a board as users with some challenges, but I need them added to the team so they can access more boards that our team have or will have in the future.Any help the technical team can provide would be greatly appreciated.Steve

1
Robert Johnson
1 year ago
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Janna PetrosyanNew Here
posted in Ask the community

Can't reapply for education tarriffe

I have reapplied for my education plan, received a confirmation email but when I click the link fron the letter^ Miro says the same “reapply” and all the desks are locked((((

1
Kiron Bondale
7 months ago
K
Kristina SmiNew Here
posted in Ask the community

How many boards can you add in Consultant Plan?

Hello! How many editable  boards can you have in consultant plan ?

1
Robert Johnson
1 year ago
U
umpik123New Here
posted in Ask the community

Just one editable board

Hello! I have a free account and 3 boards are enough for me, but one of my board has become a view only, I duplicated it and it was said that another one will become a view only, I accepted but the one that I tried to duplicate hasn't appeared and now I have just one board that I can edit 😪

1
Robert Johnson
11 months ago
M
Matt SodnicarNew Here
posted in Ask the community

Saving to Google Drive: Update Filename

I exported a Miro Board to Google drive, and then updated the Miro Board name.  I want to export from Miro, with the new Filename, not rename it in Google Drive. I get the “Already Saved to Google Drive”  prompt - so how do I force a name / doc revision?  

1
Robert Johnson
7 months ago
Marcel Friebel
Marcel FriebelBeginner
posted in Ask the community

Team admin to company admin how to?

Hi, im new a company admin (we go to the enterprise plan). We ar now two company admins, but i can’t grant the company admin rights to my colleagues. Could only miro support grant the rights to a seccond admin?  Thanks for your reply.  Marcel 

2
Marcel Friebel
5 months ago
D
Diogo AlmeidaNew Here
posted in Ask the community

Cant create videochats and miro refreshing all the time

I'm having some problems when using Miro with my students, first of all, I used to be able to create videochats, but now, when they enter my videochats, their board becomes all white and they can't hear me.... I have been using miro for 2 months and this started 3 weeks ago and the temporary solution is for me to enter the sessions that they create, this seems to be fixing it, but it would be great to be able to make videochats again. The second problem is with a specific student: our sessions are always breaking down because her miro shows a sign saying "Our webpage had a problem and it's going to refresh the page" This happens every 5 minutes. Do you have any advice/solution? 

1
Apollonia
Mironeer
10 months ago
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