Questions & Ideas

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7646 Topics

C
Carlos SouzaBeginner
posted in Developer platform and APIs

500 Error on get-items-by-tag endpoint

Hi, it appears the https://developers.miro.com/reference/get-items-by-tag API endpoint is returning 500 errors.I’ve tried it with different tag_id values and no luck.Is there anything wrong with this endpoint ?Thanks!

6
C
10 months ago
H
Hifza.ANew Here
posted in Ask The Community

PEN HAS DISAPPEARED

Hi, the pen has disappeared from the app on my iPad Air 5. App is updated and I have checked all the options, it’s not in toolbar, it’s not present anywhere else either. Any help would be appreciated!!

0
H
1 year ago
kalosbonasia
kalosbonasiaNew Here
posted in Ask The Community

Miro and Office365 how to show documents ?

maybe because I'm using a personal account, maybe because (it's safe) I don't really understand how to do it. I would like to use Miro as a 'working environment'. I would like to be able to present a word document, for example, written with office365 (I have my own company account, different from the account I use on miro at the moment), to show the actual text not just a symbolic link. Can this be done with Miro?

0
kalosbonasia
8 months ago
B
Bergin GökNew Here
posted in Developer platform and APIs

How to manage miro accounts and boards through active directory ?

Hi there,i urgently need to administrate miro accounts and rights through active directoy. Also I need to manage boards through active directoy. The goal is to create and change user accounts and their user rights.How could i realise it ?Also I need the following files on daily basis (daily report) e.g. csv-filelist of all miro accounts (firstname, surname) list of rights and roles possible inside miro list of all combinations of accounts, rights and rolesHow can i get these informations? Many thanx in advance for your support. Best,Bergin

1
Josip Janzic
Mironeer
1 year ago
M
Mc BreiNew Here
asked in Ask The Community

Unauthorized subscription and unauthorized use of my name and data

Unauthorized subscription and unauthorized use of my name and dataDear Sir or MadamWith this letter, I would like to draw your attention to a matter that worries and concerns me greatly. On April 14, 2024, I discovered that a business subscription to your Miro Dashboard was taken out under my name. However, this subscription was not authorized by me and I have no knowledge of this transaction.After researching, I found that a certain Daniel Ruschitzka had previously unsubscribed from the dashboard, and shortly afterwards the business subscription started under my name. However, I do not know Daniel Ruschitzka and have never allowed anyone to carry out such actions in my name.Furthermore, the address given on the invoice is not mine and the credit card number used is unknown to me. It is obvious that identity theft or fraud is involved here.I therefore urge you to take immediate action to resolve this matter. I expect the unauthorized subscription to be canceled and for you to provide m

1
Maria Pedone
Mironeer
17 days ago
A
AcssinationNew Here
posted in Ask The Community

i cant edit anything on my board [MOBILE]

Everytime I click on something, it instead zooms on it.

1
Robert Johnson
8 months ago
Q
QEdwinNew Here
posted in Ask The Community

Bad Gateway 502

Try to load Miro, But I only get “Bad Gateway 502”I realy need to get in there to use what i made in Miro - hours of work for it not t work is quite devestating...

1
Q
2 months ago
J
Junhyeok ChoiNew Here
posted in Developer platform and APIs

How to move Widget's X,Y coordinate via Web SDK

How to move it? async function addSticky() {myItem = await miro.board.createStickyNote({content: 'Web SDK test!',});} async function moveRight() {myItem.x += 10;}is it possible to move throught WEB SDK?

1
William Bishop
Mironeer
3 months ago
E
Evan StremkeBeginner
asked in Ask The Community

Text Alignment Issues Still Persists

I’ve used Chrome, Safari, and the Mac Desktop app, and in each I experience the same text alignment issue: many text blocks are cut off and I’m forced to go in and delete and re-type a letter to reset the alignment. I noticed another topic in the help center was marked as resolved a year ago, but that doesn’t appear to be true…  

1
H
Mironeer
1 year ago
G
gene091New Here
posted in Ask The Community

Potentially thinking of switching to Miro

Hey all,Wanted to know if Miro has the hyperlinking capabilities of a wiki database?Was thinking of switching from wiki to Miro for easier data organization but with much more function for images and videos.One thing I liked about the wiki format was the ability to have a main page and then hyperlinks to other pages when needed, to keep the main page simple and clean while having info at disposal.

3
Robert Johnson
1 year ago
S
Simon ReichelNew Here
posted in Ask The Community

Bulk change of board sharing links

Hi Community, we are planning to upgrading our licence to Consultant and would like to deactivate the sharing link on a lot of boards (>500). Is there a possibility to deactivate all sharing links inside a project or at least see if they have an active sharing link on an overview?I am able to use Insomnia if this would be only possible via REST. Viele GrüßeSimon

0
S
1 year ago
A
Anastasiya01Beginner
posted in Ask The Community

Who knows from what time Miro is unavailable tomorrow?

Hi Who knows from what time Miro is unavailable tomorrow?

2
A
1 year ago
M
Marcio E B ChamoneNew Here
posted in Ask The Community

Problem with password reset via email

Hi, we recently acquired Miro's corporate license here at the company and we have the mission of migrating the boards of some free accounts to our corporate account, but the people who were Team Admin of the free accounts left the company, as we have access to the email of them we are trying to reset the password and receive the email in the mailbox, but the email does not arrive. The e-mail account receives external e-mails, but does not receive from Miro's password reset. Has anyone had this problem?

1
H
Mironeer
1 year ago
M
MeganmmmmmmmmNew Here
posted in Developer platform and APIs

Infinite Loading

Same issue as a ton of other people...can’t get Miro to load anything (no dashboard, no boards) even after attempting to troubleshoot in all the ways.This really sucks Miro team.  You’re likely to lose someone who used to really love your software. 

0
M
3 months ago
T
Terence KellerNew Here
posted in Ask The Community

Miro Won't Load in chrome/Macbook

I need help because the trouble shooting options on the miro website are not resolving the issue.  Miro doesn’t open in Incognito Tab I cleared cache  

3
K
4 months ago
A
AliceMeade123New Here
posted in Ask The Community

How can I share a board outside my organization but prevent that person from sharing?

I need to share a board outside our organization but I need to make sure that the person I am sharing with does not forward the board to other people. How can I do this?

1
Robert Johnson
1 year ago
1
1EA projectNew Here
posted in Ask The Community

I opened MIRO link in wrong account and board is visible now

I opened Miro link and added to team a board which should be private and not seen to others. I cant remove it because I am view-only and I do not see delete button. I need to do it immidiately.  

3
Robert Johnson
2 months ago
T
travis.kochNew Here
posted in Ask The Community

Basic ERD symbols unavailable

I am comparing 2 products: LucidChart and Miro. I prefer the Miro UI, but unfortunately, to use basic ERD symbols, I have to upgrade and double my subscription price. I do not need team boards, voting, polling, collaboration or SSO. I also do not need so-called advanced diagramming shapes. I only need normal ERD notation, like crow’s feet. LucidChart, and most others, offer this without a business plan. Is there an alternative on Miro, as I feel Miro’s UI is superior.Thank you!Brian

0
T
10 months ago
J
JI O IENew Here
asked in Ask The Community

Reopen recently closed Tab in Miro desktop app

Hi Team Miro! To me it would be very helpful to have a right click option in the tabbar to reopen recently closed tabs. As I always try to keep my working environment as clean as possible, I regularly close not needed tabs. From time to time I close the wrong one or I want to show a colleague a board, that I’ve just been working on. Would be great to reopen it without having to search the projects to find it quickly. Like you have it in webbrowsers. What do you think? 

3
Robert Johnson
2 months ago
V
Victor RighettoNew Here
posted in Ask The Community

Cursor tracking when Miro board tab is closed

Hi everyone! Today using Miro I’ve noticed something I haven’t noticed before: the cursor/mouse seems to be tracked even after I close the Miro board/tab. Details:I’ve opened a Miro board and after some minutes (15-20), closed it. The person sharing their Miro board/computer on Teams had the name enabled for the cursors on the board. I was able to see my cursor moving as I moved it on my first screen (using 2 screens). Question:Has someone else noticed this? How is my cursor movement tracked when I don’t have Miro opened, and for how long will it track? Thanks!

0
V
9 months ago
Jade Arana
Jade AranaBeginner
posted in Ask The Community

How to best share content in the boards

I am using Miro as a documentation tool and many times people ask me a question and I have them in the board. I want to be able to send the person not only to the big board by sharing the link, but when I share the link the person will go to the exact spot where they can find that answer. Does anyone know if that’s possible?

3
Jade Arana
1 year ago
R
Ryan SharstonBeginner
posted in Ask The Community

Miro board does not Zoom out below 25%

My boards do not Zoom out below 25%. The range seems to be between 25% - 100%, which is strange. 

1
Robert Johnson
5 months ago
J
JayBeeNew Here
asked in Ask The Community

[BUG] PDF export

I am really stuck on my delivery of the content of one specific board!The frames of the board are populated with a mix of standard Miro components and (cropped) images.When exporting more than one frame (in best quality) results in a PDF with changing (each time) mix of normal, empty and partial empty pages.I tried another similarly populated board, it did not have this problem I tried copying my frames to an other board, had same problem I tried exporting one of the failing frames it worked fine I tried exporting in low quality, fineI am using an SSO enterprise account, if that might influence your answer. Assistance appreciated, ​​​​​​​

1
J
1 year ago
Lucie A
Lucie AActive Contributor
posted in Ask The Community

Would you like to make your canvases even more awesome?

 Hi All! Lucie from Amsterdam here   Do you create collaborative canvases for your team, other teams or clients? I’m looking for people to interview for my research on how you can be better supported in your objectives and work processes to make superior workshops and canvases.If you’re similar to any of these, I’d love to talk with you:👨‍💻 Consultants who uses canvases to deliver workshops with clients👩‍💻 Creators who use their canvases as a method of communication, documentation and problem solving🧑‍💻Team leaders using canvases internally with their teams👩‍🎨Designers who visualise canvases for others to use in workshopsYou’ll be helping me avoid rookie mistakes by providing real insights with which to assess my ideas.In return, I can offer my utmost thanks and appreciation for your time and early-beta access to any ideas that come to fruition - and of course appreciative discounts when I go live.Sounds interesting?Great! Please answer a few short questions about you and your

1
Soumyadeep Mandal
3 years ago
S
surenNew Here
asked in Ask The Community

How can we create a new chapter - Dallas, TX

How can we create a new chapter for Dallas, TX, USA ?

1
Robert Johnson
3 years ago
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