Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6892 Topics

J
Julia_HagelNew Here
asked in Ask the community

Assign Sticky Notes to Participants

Can you assign the sticky notes to the participants in advance? I will hold a workshop with 12 participants. Everybody should write his/her opinion on sticky notes. Every participant should get a different colour and should only be able to edit the sticky notes with his/her colour. In the best case on every sticky note is a tag with the name. Is this possible? I saw the template “Stickies Packs”, which looks like a good approach. But I’m not sure how to add more than 6 participants. Moreover I’m not sure, if I can assign the sticky note to the participants in advance, so that f. ex. participant 1 can only edit his/her sticky notes.Thank you in advance for your answers! :)

3
J
3 years ago
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SeedsteamNew Here
asked in Ask the community

Disable translator / отключение переводчика со стикеров

Добрый день! Есть небольшая проблема. При несколькократном клике на стикере для редактирования текста включается переводчик. Текст со стикера при этом исчезает, а оказываетя в перводчике. Дико неудобно. С ходу отключение опции не нашел. Поможите.

1
Marina
Mironeer
3 years ago
A
Alexandre GNew Here
posted in Ask the community

[RESOLVED] Unable to rename release/swimlane

Hi,I can’t seem to rename the releases, when I click on the “...” it automatically selects the whole board.Is there a bug or something I do wrong ? How can you rename a release ?  Thanks,Alex

27
M
3 years ago
M
MaximNew Here
posted in Ask the community

Not getting the confirmation code

HiCannot get confirmation code. Tips from help article didn’t help.Posted support request - #227307] email confirmation code is never received, but didn’t receive any help :(  

1
Marina
Mironeer
3 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

[RESOLVED] Miro either not loading or VERY slow and not showing all of my teams in my dashboard

As of 9:00 AM CST (UTC-6), Miro appears to be experiencing issues. What I am seeing:Miro either does not load at all and times out (I get a 502 Bad Gateway error) If it does finally load, some (or all) of my teams are not present in my dashboard Boards aren’t always loading (some just show the Miro logo spinning).I have opened a help desk ticket with Miro.There are no updates yet on https://status.miro.com/Anyone experiencing issues?

23
P
3 years ago
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Marianne BehaeghelNew Here
asked in Ask the community

Duplication problem on mindmaps

Hello, I am trying to duplicate/ Copy Paste a mindmap on a same board. I am doing this so that different people can work on the same board. The problem is that when I duplicate the mindmap, it only comes with a few of the panels and objects. I need to duplicate all the mindmap, could someone help me out?

1
Robert Johnson
3 years ago
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Byron MuntzNew Here
asked in Ask the community

"Bring Everyone to Me" function is greyed out

Hi there,I am a (very) new Miro user and was exploring the use of the “Bring everyone to me” function ahead of a team workshop.  Unfortunately it is greyed out, so not able to be used.  Is there a setting I need to change or something else? Thanks!

2
B
3 years ago
J
JonbergNew Here
asked in Ask the community

Import Excel cell colours as sticky note colours

When importing Excel cells as sticky notes into Miro, is there a way to import cell colours as different sticky note colours? I don’t think there is but it would be a handy feature.

3
Robert Johnson
3 years ago
A
AlShallowayBeginner
asked in Ask the community

Miro user interface

I have been using Miro for several months now. I love the complexity of the boards I can build (and the simple ones too).  But I have found it’s user interface horrible. I often drag things when I want just to change position of what I have on the board. I have difficulty clicking where i can change text or selectin an item to move. I am not a software newbie - but continue to struggle.Maybe I just haven’t slowed down enough.  I was wondering if others had this problem and what I can do about it. 

2
A
3 years ago
A
Arik IngberNew Here
asked in Ask the community

Build a presentation using slides

Dear all,I am interested in building a "regular" presentation with a cover slide. agenda slide etcIs it possible to build a presentation by creating slides in miro?Thanks in advance

1
mlanders
3 years ago
H
Hili LevBeginner
posted in Ask the community

Is there an option to upload fonts or connect to the Google font interface?

HiIs there an option to upload fonts or connect to the Google font interface?My language is Hebrew and there is only one font in this language!!Hili

1
Robert Johnson
3 years ago
K
KenobiNew Here
posted in Ask the community

How can I get a refund for the wrong payment?

Hello.I was very embarrassed when I received the receipt mail from miro a little while ago.A few days ago, I registered the mail of 3 customers to share my miro board while having a meeting with customers. Like Zeplin does.By the way, I got an email that $241.57 was paid today.I'm so embarrassed. Please let me know if there is anything I need to do to get a refund..Thank you.

1
Robert Johnson
3 years ago
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Paul YoungNew Here
asked in Ask the community

Google "Shared Drive" integration issue

Hi There,I am trying to attach files to my Miro boards from Google “Shared Drive” folders, but Miro does not see the folders within the shared drive, only files in the parent shared drive itself. Is anyone having this problem and have a work around?ThanksPaul.

2
P
3 years ago
T
Tracy YangNew Here
posted in Ask the community

I'm not able to edit/delete lines in mind map after a while...

I'm. not able to edit/delete lines in mind map  after a while...I was staying on the file and I was the only editor , I did not lock the boxes, I have several lines(not all) that can't be edited again after a while.

1
Kiron Bondale
3 years ago
S
Shin SanoNew Here
posted in Ask the community

Playing embedded video on "Bring Everyone to Me" or "Following" mode

Is there any way to play an embedded video on the guest screen when they are following me or I bring everyone to me.  The presentation goes as expected, navigating all of them to what I see and transition between slides, but no video play on their screen, everyone has to press the play button on their own and the presentation is no longer synced.  Thaks for your help!

4
Isman Tanuri
3 years ago
T
Tanwir DhaliwalBeginner
posted in Ask the community

Which Miro-Plan do I have to purchase?

Hello Miro-Community,I would like to prepare 4 Miro-Bords and I would like to invite a total of 30 persons into the bords. they should be able to engage themselves and work on the bords ( not only view). I do not know which price-plan would make a good deal for my Plan. Do you have any solutions?And is it available to choose the monthly subscription and only use it for a month?Hope to get some help. Thanks in advance guys ! :)

1
Isman Tanuri
3 years ago
C
ctosovoysestBeginner
asked in Ask the community

I can restricting access for Countdown Timer for Guest User

Hi Miro lovers! My question is the following, if we can restricting the use of Countdown Timer for only Role Board Owner or assign use the Countdown timer for specific role?. I will like to restrict access for Gest user.

3
Robert Johnson
3 years ago
B
bobazziBeginner
asked in Ask the community

Can't create a team

According to the training vids, i should be able to create a new team on the team page under the consultancy plan.   When i go there, the create a new team tab does not appear?  This product is getting increasingly frustrating to get started on.  I hope it gets better 

2
B
3 years ago
B
bobazziBeginner
asked in Ask the community

Add day passes to consultant plan denied

We just converted our plan to the consultant plan.  When i converted it a few days ago, i did not enable the day passes.  I am trying to get day passes enabled but i am told i have invalid permissions.  I am the account owner.  I also cannot add a team to the account.  Seems like my account is hosed. or more likely i am clueless as a newbie. 

2
B
3 years ago
M
Moritz PosseltNew Here
asked in Ask the community

Changing Google Drive Account

Hey Guys,  I connected my company google drive to Miro, but I would love to connect a different google account (private / student). How can I switch? Tried reinstalling the app, but I was still auto logged in to the wrong drive and could not find an option to switch between google accounts. Hope you guys can help me :) Best wishes Moritz Posselt 

2
M
3 years ago
Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs

Get user id

Hi,I have tried a few ways to get the current user id, but I always encounter a error in one way or another. What is the most basic way to get a user id? So far I have mainly tried this: async function getUser() {        const proxyurl = "https://cors-anywhere.herokuapp.com/" // getting cors error without this        const url = "https://api.miro.com/v1/users/me"         const options = {            "method": "GET",            "headers": {                “Authorization”: `Bearer ${token}`,                "Content-Type": "application/json"            }        }         fetch(proxyurl + url, options)        .then(response => {        console.log(response)        })        .catch(err => {        console.error(err)        })    }I’m currently getting error 401 “Not Authorized”I’ve seen a few discussions in here about a direct miro dot command that can get the user id but can’t find it anywhere in the documentation. Will be thankful for any suggestions as I ran out of ideas of what to

2
Sami Ljimari
3 years ago
D
DavidB.Miro Hero
asked in Ask the community

Is it possible to turn off the lasso tool?

Hi, is it possible to turn off the lasso tool?In a client workshop yesterday a participant managed to accidentally grab dozens of elements and drag them out of main view.  The only way I think they could do that is with the pen / lasso feature…Any advice would be welcome! 

2
D
3 years ago
J
Jeff CarnahanBeginner
asked in Developer platform and APIs

Guest T&C Acceptance

Is there a way to have a T&C pop up for guests to accept before they can view/interact with a board?

4
Daniela Gavidia
Mironeer
3 years ago
R
Ruth NewnhamActive Contributor
asked in Ask the community

Zoom using scroll not working with Microsoft Teams

Hi - I’ve been using Miro in MS Teams for training workshops - suddenly today when I try to zoom using the scroller on my mouse it won’t zoom but moves up and down the board! I haven’t changed anything -n is there a setting that I need to look at? Help!  Panic over - I found it in settings 

1
Robert Johnson
3 years ago
P
PhotoPhloNew Here
asked in Ask the community

Password Protection for Frames?

Can a Frame or section of a grid be password protected so changes can only be made by someone who holds the password?  I use Miro for online photography critiques and it has been a bit of a problem as students have inadvertently altered other students work.  It seems that the locking function is not adequate.  If no, is there another way to password protect parts of a board?  Thank you!

4
Robert Johnson
3 years ago
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